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Old 08-25-2017, 06:21 PM   #1
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Brand: Thor Motor Coach
Model: challenger 37YT
State: Michigan
Posts: 247
THOR #6874
Love my Thor ( sarcasm)

Found out our dinette needs a filler cushion to use the bed.
Didn't have one on board when we bought it, now that we're ready to take the grandkids on a trip, we find out.
We leave Monday, Thor said it should be here in a month. Dealer hasn't returned my call yet.
I miss my old 5th wheel.........
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Old 08-25-2017, 06:33 PM   #2
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Model: 2017 Windsport 29M
State: Indiana
Posts: 3,692
THOR #5196
On ours the seat backs are the fillers, obviously yours is different.
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Old 08-25-2017, 06:33 PM   #3
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Brand: Thor Motor Coach
Model: 30.1
State: North Carolina
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THOR #3952
I would ask nicely if your dealer could give you one out of another rv and if that didn't work, I would demand it, maybe in front of some customers at his place of business.
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Old 08-25-2017, 07:01 PM   #4
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Brand: Thor Motor Coach
Model: Challenger 37LX
State: Florida
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THOR #6310
On our Challenger the dinette seat backs form the middle of the dinette bed, covering the table. Does it not work that way on your Challenger?
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Old 08-25-2017, 07:27 PM   #5
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Brand: Thor Motor Coach
Model: Palazzo 33.3
State: Texas
Posts: 15
THOR #7242
Ours is a 33.3 and it is a separate item as well. Ours is stowed under the master bed, with the ladders.
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Old 08-25-2017, 07:32 PM   #6
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Model: 30.1
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Originally Posted by ZaN_RV View Post
Ours is a 33.3 and it is a separate item as well. Ours is stowed under the master bed, with the ladders.
Our 30.1 is the same
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Old 08-25-2017, 08:09 PM   #7
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Brand: Thor Motor Coach
Model: challenger 37YT
State: Michigan
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We searched high and low for a cushion that wasn't there.
I'm guessing it was too heavy to carry onto the coach.
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Old 08-26-2017, 12:12 AM   #8
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Brand: Still Looking
Model: Tiffin Wayfarer 24 BW
State: New York
Posts: 18,508
THOR #8860
Why not just pick up an inflatable cushion for some emergency usage?
Your grandkids will be too excited about the trip; to notice the difference!
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Old 08-26-2017, 12:36 AM   #9
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Brand: Thor Motor Coach
Model: challenger 37YT
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Good idea ! I'll give it a shot.
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Old 08-27-2017, 01:01 AM   #10
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Brand: Thor Motor Coach
Model: ACE 30.3
State: Illinois
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In my ACE 30.3 it was in the bedroom closet. Maybe you could go to the dealer and check another model like yours to see if it has one. If so, suggest he give it to you and when yours comes from Thor, you will replace it.
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Old 08-27-2017, 01:18 AM   #11
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Brand: Thor Motor Coach
Model: challenger 37YT
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Originally Posted by wayneroe View Post
In my ACE 30.3 it was in the bedroom closet. Maybe you could go to the dealer and check another model like yours to see if it has one. If so, suggest he give it to you and when yours comes from Thor, you will replace it.


I called and asked them to check another unit but they said they were swamped and couldn't do it .
Got one on order.
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Old 08-27-2017, 01:59 AM   #12
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Brand: Thor Motor Coach
Model: Four Winds 26B
State: Indiana
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Quote:
Originally Posted by rick kirby View Post
I called and asked them to check another unit but they said they were swamped and couldn't do it .
Got one on order.
And that response would be a "NO" we've sold you an RV already and we're more interested in the people on the lot looking than the ones that bought one here!
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Old 08-27-2017, 02:18 AM   #13
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Usually they get with the program, I've contacted the owner a couple of times. Lol
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Old 08-27-2017, 02:37 PM   #14
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Model: Tiffin Wayfarer 24 BW
State: New York
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THOR #8860
Good for you! Please let us know how the owner responds; good luck!
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Old 08-27-2017, 03:10 PM   #15
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Brand: Thor Motor Coach
Model: challenger 37YT
State: Michigan
Posts: 247
THOR #6874
Last time it was a major problem, a roof leak.
He must've chewed some ass because I got a call from the service manager as soon as they opened and they had a driver come and pick it up an hour and a half layer. We're 70 miles away, they got the job done, filled the tank and had it back to me in a week, no charge.
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Old 08-27-2017, 11:09 PM   #16
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Model: Tiffin Wayfarer 24 BW
State: New York
Posts: 18,508
THOR #8860
He cares: that's a GOOD thing!
I hope that he gets to the bottom of this problem quickly for you also.
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