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05-16-2018, 08:12 PM
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#1
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Senior Member
Brand: Thor Motor Coach
Model: ACE 29.2
State: Colorado
Posts: 180
THOR #10103
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New Axxera problem
Anyone have their radio stuck on the cameras? I’ve tried pushing mode, menu, turning it off an on. No help, still stuck on cameras and they work fine!
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05-17-2018, 12:23 AM
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#2
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Member
Brand: Thor Motor Coach
Model: Windsport 34J
State: Minnesota
Posts: 64
THOR #9155
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Try removing the power to it by switching the use/store switch to store.
I assume your axxera has a small reset button using a paper clip or other small diameter tool. Could try that?
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05-17-2018, 12:38 AM
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#3
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Senior Member
Brand: Thor Motor Coach
Model: 2023 Jayco Precept 31UL
State: Florida
Posts: 2,916
THOR #1589
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Quote:
Originally Posted by Bnbl
Try removing the power to it by switching the use/store switch to store. I assume your axxera has a small reset button using a paper clip or other small diameter tool. Could try that?
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I believe the Axxera radio has TWO small holes that look like reset buttons. One works, one doesn't. Try them both.
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05-17-2018, 10:09 AM
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#4
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Junior Member
State: Florida
Posts: 23
THOR #7425
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Quote:
Originally Posted by Bnbl
Try removing the power to it by switching the use/store switch to store.
I assume your axxera has a small reset button using a paper clip or other small diameter tool. Could try that?
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My entire AXXERA system stopped working...did shut down all power & it came back after reapplying power.
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05-17-2018, 05:27 PM
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#5
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Member
Brand: Thor Motor Coach
Model: ACE 32.1
State: Michigan
Posts: 85
THOR #11442
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The reset on the front face should fix it. Unfortunately it dumps presets, etc. Mine jammed on BT music and cycling coach power didn’t help. The chassis battery also provides power to the Axxera.
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05-18-2018, 12:50 AM
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#6
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Senior Member
Brand: Thor Motor Coach
Model: ACE 29.2
State: Colorado
Posts: 180
THOR #10103
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Ok, did the reset, cut all power house and chassis. Still stuck on cameras. Any other ideas?
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05-18-2018, 01:38 AM
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#7
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Member
Brand: Thor Motor Coach
Model: Windsport 34J
State: Minnesota
Posts: 64
THOR #9155
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well I am as guilty as the other responders on this thread. We really need to tell which Axxera model we are responding about.
I have a AVM70LH.
Another thing I've noticed on Axxera issues is there seems to be fundamental differences between class A and class C installations? Does anybody else think this??
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05-18-2018, 03:04 AM
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#8
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Senior Member
Brand: Thor Motor Coach
Model: ACE 29.2
State: Colorado
Posts: 180
THOR #10103
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AV814BH in a 2017 ACE 29.2
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05-18-2018, 01:13 PM
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#9
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Member
Brand: Thor Motor Coach
Model: Windsport 34J
State: Minnesota
Posts: 64
THOR #9155
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Can't google that number. Any chance you meant av614bh?
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05-18-2018, 02:53 PM
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#10
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Member
Brand: Thor Motor Coach
Model: ACE 32.1
State: Michigan
Posts: 85
THOR #11442
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The camera switch box could be the problem. Which camera is being displayed? You can disconnect that camera or unplug the connection to the box. Unplugging the box electrically separates the input to the radio. Either you have your radio back minus camera feed or you have a monitor with no signal. You can go further into the troubleshooting rabbit hole to gather more information (wiring issue or internal box failure) or punch out and call Axxera and/or switch box manufacturer with what you know. At least we're not dealing with cameras transmitting over satellite feed. [emoji3][emoji3]
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05-18-2018, 03:56 PM
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#11
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Senior Member
Brand: Thor Motor Coach
Model: ACE 29.2
State: Colorado
Posts: 180
THOR #10103
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Ok av614, sorry about that. I isolated the camera relay box and still no good. All I get is a blue screen of death. I pull the unit head and check all connections were tight none found loose. Guess it times to call axxera!
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05-18-2018, 04:09 PM
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#12
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Senior Member
Brand: Thor Motor Coach
Model: ACE 29.2
State: Colorado
Posts: 180
THOR #10103
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Well that was quick! Call Thor, explain all the issues and all that I had done and their sending me a new unit out next day air?? I’m impressed
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