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03-12-2019, 10:12 AM
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#1
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Junior Member
Brand: Thor Motor Coach
State: Rhode Island
Posts: 10
THOR #14667
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Radio will not power up
We’ve had the 2018 Thor freedom elite 24he a few months and it has been a wild ride and not in a good way. Good thing my trip is a week away. The radio and backup camera will not power up. I called Thor and they said the fuse is inline near the battery. Is this true? I took a look and did not see it. I read posts that say it behind the radio. Help! Husband is deployed and do NOT want to tell him or ask him for help.
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03-12-2019, 10:28 AM
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#2
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Senior Member
Brand: Thor Motor Coach
Model: Challenger 37BT
State: North Carolina
Posts: 259
THOR #11321
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Quote:
Originally Posted by Armywife
We’ve had the unit a few months and it has been a wild ride and not in a good way. Good thing my trip is a week away. The radio and backup camera will not power up. I called Thor and they said the fuse is inline near the battery. Is this true? I took a look and did not see it. I read posts that say it behind the radio. Help! Husband is deployed and do NOT want to tell him or ask him for help.
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First thing not sure which RV, you have. It helps to post that with your questions so we have an idea which systems you have.
Check your battery use/store switch, make sure it's in the, USE position. It should be near you other switches, like lights, awning, etc.
We went thru a similar situation with our Challenger the second night out. I had switched it to STORE, shutting off all 12 volt electric to the dash !
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Max Shaver Jr.
2017 Thor Challenger 37 TB
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03-12-2019, 10:38 AM
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#3
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Senior Member
Brand: Thor Motor Coach
Model: Quantum RQ29
State: Ohio
Posts: 1,296
THOR #13648
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Quote:
Originally Posted by Maxjr758
First thing not sure which RV, you have. It helps to post that with your questions so we have an idea which systems you have.
Check your battery use/store switch, make sure it's in the, USE position. It should be near you other switches, like lights, awning, etc.
We went thru a similar situation with our Challenger the second night out. I had switched it to STORE, shutting off all 12 volt electric to the dash !
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I have a Quantum RQ29 and it works the same way. I found that out on the drive home from the dealer.
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03-12-2019, 10:57 AM
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#4
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Junior Member
Brand: Thor Motor Coach
State: Rhode Island
Posts: 10
THOR #14667
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Thank I added the unit I have. Do you mean the main power switch? That turns on the house lights?
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03-12-2019, 06:17 PM
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#5
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Senior Member
Brand: Thor Motor Coach
Model: Quantum RQ29
State: Ohio
Posts: 1,296
THOR #13648
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[QUOTE=Armywife;172163]Thank I added the unit I have. Do you mean the main power switch? That turns on the house lights?
Yes.
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03-12-2019, 06:26 PM
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#6
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I Think We're Lost!
Brand: Still Looking
Model: Tiffin Wayfarer 24 BW
State: New York
Posts: 22,195
THOR #8860
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I hope that they've got you covered...
So I'll just add: "Welcome to the Forum!"
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"What: me worry?"
Good Sam Member 843599689
Current coach: Tiffin Wayfarer 24 BW
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03-12-2019, 07:04 PM
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#7
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Senior Member
Brand: Still Looking
Model: S.O.B.
State: Florida
Posts: 684
THOR #14543
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Very common problem with a lot of the Axxera radios.
Look very closely at the frame of the radio for a tiny unmarked reset button. Press it with a paperclip or toothpick, and the radio may come alive. The button is about the size of the tip of a ballpoint pen.
Mine does the same thing often; I'm awaiting a solution from Thor.
And....Welcome Aboard, and thank you and your hubby for your service!
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Ed
Some Other Brand w/2020 Jeep Gladiator Toad
Living The Dream in "God's Waiting Room"
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03-12-2019, 09:51 PM
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#8
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Senior Member
Brand: Thor Motor Coach
Model: Challenger 37BT
State: North Carolina
Posts: 259
THOR #11321
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Quote:
Originally Posted by Armywife
Thank I added the unit I have. Do you mean the main power switch? That turns on the house lights?
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There should be a separate switch that puts your batteries in Storage, or USE !
What RV do you have ?
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Max Shaver Jr.
2017 Thor Challenger 37 TB
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03-12-2019, 10:05 PM
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#9
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I Think We're Lost!
Brand: Still Looking
Model: Tiffin Wayfarer 24 BW
State: New York
Posts: 22,195
THOR #8860
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It might look a little bit like this:
(The "Use/Store" switch is the very first one in the panel on the far left...)
http://www.thorforums.com/forums/att...1&d=1552428290
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"What: me worry?"
Good Sam Member 843599689
Current coach: Tiffin Wayfarer 24 BW
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03-13-2019, 12:15 AM
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#10
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Junior Member
Brand: Thor Motor Coach
State: Rhode Island
Posts: 10
THOR #14667
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Thank you I have a freedom elite 24he. It’s a small one. Doesn’t have a use/store switch. I’m going to take to a place that does car radios to change the fuse. I can’t do it. I’m afraid I’ll void the warranty if I try to take it apart
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03-13-2019, 12:17 AM
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#11
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Junior Member
Brand: Thor Motor Coach
State: Rhode Island
Posts: 10
THOR #14667
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I tried that yesterday. It still is out. Thor is not helpful when you call them either. I’m going to take to a radio place and have them change out the fuse. I can’t I’m afraid I’ll break something. Thor told me I should have a tool to get the radio out, but nope I don’t.
Thank you, sir!!
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03-13-2019, 10:14 AM
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#12
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Senior Member
Brand: Thor Motor Coach
Model: Quantum RQ29
State: Ohio
Posts: 1,296
THOR #13648
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Thanks for the post Popfla. Didn't know there might be a reset button. I'll have to look at mine just in case the same thing happens to me.
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04-06-2019, 11:00 PM
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#13
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Junior Member
Brand: Thor Motor Coach
Model: Freedom Elite 26HE
State: Arizona
Posts: 17
THOR #14946
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Same trouble with Freedom Elite 26HE
Hi, we had the same trouble with our Freedom Elite 26HE. We were not able to figure out where this fuse was and finally took it back to the dealer and they reported it was a jump fuse. They got us up and running again and also found that our awning lights were never connected. The fuse to the radio/back up camera is located in the doghouse (between the cab seats).
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04-07-2019, 02:23 PM
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#14
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Senior Member
Brand: Thor Motor Coach
Model: Palazzo 33.2
State: California
Posts: 252
THOR #12839
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I'm not sure if you have the same model radio as mine in my 2018 Palazzo, but when I had that problem it was due to the removable radio face plate not being fully seated. I pressed the face removal button on the top edge, removed the face plate then firmly reinstalled it. The faceplate tilts out at the top and has locating tabs at the bottom.
I hope this helps.
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2018 Palazzo 33.2
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05-06-2019, 01:37 PM
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#15
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Junior Member
Brand: Thor Motor Coach
State: Ohio
Posts: 1
THOR #15237
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Thanks for this
Quote:
Originally Posted by Popfla
Very common problem with a lot of the Axxera radios.
Look very closely at the frame of the radio for a tiny unmarked reset button. Press it with a paperclip or toothpick, and the radio may come alive. The button is about the size of the tip of a ballpoint pen.
Mine does the same thing often; I'm awaiting a solution from Thor.
And....Welcome Aboard, and thank you and your hubby for your service!
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Thanks for this share. Please keep up the very useful posts. New to motorhome RV'ing
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05-21-2019, 02:09 PM
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#16
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Junior Member
Brand: Thor Motor Coach
State: Florida
Posts: 1
THOR #14025
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Just a note to say Thank You for explaining about the Battery Store/use button. We were traveling into our Thor Four Winds 31w towing our jeep and the radio and camera stopped working. We were stumped - checked fuses, connections, etc. After searching the posts here, found similar complaints and tried the switch. Bingo. All good now! Thanks.
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