Journey with Confidence RV GPS App RV Trip Planner RV LIFE Campground Reviews RV Maintenance Take a Speed Test Free 7 Day Trial ×
 

Go Back   Thor Forums > Thor Tech Forums > Motorhome Tech Topics
Click Here to Login
Reply
 
Thread Tools Display Modes
 
Old 03-14-2021, 07:48 PM   #1
Junior Member
 
Brand: Still Looking
State: California
Posts: 2
THOR #22013
Rapid deterioration of Fake leather

After only moderate use of my 2016 Chateau Citation motor home, the paper thin coating of the fake leather on my hide-a-bed couch began rapidly flaking across both arms and the seating areas of the couch. The product is obviously cheap and of poor quality. To make matters worse it would almost be impossible to replace because it is part of the entire fabric covering associated with the hide-a-bed. Very disappointing. After contacting the company and advising them, they told me there was no relief, the product was out of warrant.New buyers...BEWARE! Cheap, Cheap, Cheap!

__________________
Coronadoron is offline   Reply With Quote
Old 03-14-2021, 08:16 PM   #2
I Think We're Lost!
 
Bob Denman's Avatar
 
Brand: Still Looking
Model: Tiffin Wayfarer 24 BW
State: New York
Posts: 22,195
THOR #8860
This is a well-documented issue with RVs built around the same time as yours.
The company that sold that crap went belly-up, and your factory warranty is a distant memory.
Try to look on this as an opportunity to customize your rig.
__________________
Bob Denman is offline   Reply With Quote
Old 03-14-2021, 08:37 PM   #3
Senior Member
 
Brand: Thor Motor Coach
Model: Winnebago Travato 59G
State: Alabama
Posts: 4,841
THOR #6826
Right. Itís common among all brands and has been going on for at least 6 or 7 years. The manufacturers are doing it with full knowledge. In my case, my 2019 Newmar began peeling in fewer than 6,000 miles. Newmar has agreed to recover all of my furniture and only time will tell if they choose a better product this time. Flexsteel was a major supplier of the poor quality furniture but it was only in conjunction with what the manufacturers specified. Flexsteel is still in business but is no longer supplying the RV industry. Apparently though a number of Flexsteelís former employees have formed their own company to make seats and they will be redoing mine (in October!). I have to suppose that they are not especially interested in getting the same reputation that their former employers have!
__________________
Pete'sMH is offline   Reply With Quote
Old 03-14-2021, 08:42 PM   #4
Senior Member
 
PictureTheSouth's Avatar
 
Brand: Thor Motor Coach
Model: Windsport 27K
State: North Carolina
Posts: 309
THOR #11007
Quote:
Originally Posted by Coronadoron View Post
After only moderate use of my 2016 Chateau Citation motor home, the paper thin coating of the fake leather on my hide-a-bed couch began rapidly flaking across both arms and the seating areas of the couch. The product is obviously cheap and of poor quality. To make matters worse it would almost be impossible to replace because it is part of the entire fabric covering associated with the hide-a-bed. Very disappointing. After contacting the company and advising them, they told me there was no relief, the product was out of warrant.New buyers...BEWARE! Cheap, Cheap, Cheap!
Everyone with a rig "of a certain age" seems to have this problem. I just put these on captain's chairs yesterday - nice fit, reasonable price, durability TBD. https://smile.amazon.com/gp/product/...?ie=UTF8&psc=1

Looking at options for recovering the dinette cushions. Thinking about giving these folks a shot - but haven't yet committed to the decision. https://smile.amazon.com/gp/product/...?ie=UTF8&psc=1
__________________
PictureTheSouth is online now   Reply With Quote
Old 03-14-2021, 09:17 PM   #5
Site Team
 
16ACE27's Avatar
 
Brand: Thor Motor Coach
Model: ACE 27.1
State: Florida
Posts: 12,789
THOR #7035
Look at it this way: For a 2016 you got a lot more mileage out of that covering than most people.
__________________
Ted & Melinda
2016 ACE 27.1
2016 Chevy Sonic Toad
2020 Chevy Colorado Z71 Trail Runner Alternate Toad
16ACE27 is offline   Reply With Quote
Old 03-22-2021, 09:35 PM   #6
Member
 
Brand: Thor Motor Coach
Model: Palazzo 36.1
State: Texas
Posts: 83
THOR #3182
And most of us expect to aimlessly spend money on a vehicle that was probably over priced to begin with but you would like to think items like couches and seats could hold up for a few more than a handful of years.
I really did enjoy Thor's, "sorry dude" attitude about it. $187K isn't enough to include the good stuff.

The seats/couch we ended up replacing them with are a lot nicer and functional for sure so I guess in hindsight it was an upgrade it was just about the last thing we thought we would have to replace that soon.

Funny that I have lawn chairs sitting in the backyard of my house in Texas that are 8 years olds and look better than the crap we pulled out of the Palazzo.
__________________
howzball is offline   Reply With Quote
Old 03-22-2021, 09:56 PM   #7
Site Team
 
EA37TS's Avatar
 
Brand: Entegra
Model: Accolade 37TS
State: South Dakota
Posts: 8,412
THOR #1469
You bought leatherette, aka fake leather, aka faux leather. What do you expect from fake anything? Thor never said you were getting real anything.
__________________
EA37TS is offline   Reply With Quote
Old 03-22-2021, 10:11 PM   #8
Senior Member
 
Brand: Thor Motor Coach
Model: Winnebago Travato 59G
State: Alabama
Posts: 4,841
THOR #6826
Quote:
Originally Posted by howzball View Post
And most of us expect to aimlessly spend money on a vehicle that was probably over priced to begin with but you would like to think items like couches and seats could hold up for a few more than a handful of years.

I really did enjoy Thor's, "sorry dude" attitude about it. $187K isn't enough to include the good stuff.



The seats/couch we ended up replacing them with are a lot nicer and functional for sure so I guess in hindsight it was an upgrade it was just about the last thing we thought we would have to replace that soon.



Funny that I have lawn chairs sitting in the backyard of my house in Texas that are 8 years olds and look better than the crap we pulled out of the Palazzo.


Take a deep breath and let it go. Sure, this sort of stuff shouldnít happen at all - let alone be common. But it is. Expensive but at least youíve got a nice upgrade.
__________________
Pete'sMH is offline   Reply With Quote
Old 03-23-2021, 02:42 AM   #9
Member
 
Brand: Thor Motor Coach
Model: Palazzo 36.1
State: Texas
Posts: 83
THOR #3182
Quote:
Originally Posted by EA37TS View Post
You bought leatherette, aka fake leather, aka faux leather. What do you expect from fake anything? Thor never said you were getting real anything.
Oh I get it, it's the consumer who's the idiot. How could anyone ever fault a multi billion dollar operation?
I mean so what if this happens to everyone who's purchased an RV with this exact same material, the builders is surely not at any fault.

The poor guys.
I guess bending over for anything they want to throw in there is the correct way to act?

You do realize there are thousands of pieces of furniture built across the world right now using "fake leather" and they aren't having this issue.
__________________
howzball is offline   Reply With Quote
Old 03-23-2021, 03:01 AM   #10
Senior Member
 
Brand: Thor Motor Coach
Model: Winnebago Travato 59G
State: Alabama
Posts: 4,841
THOR #6826
Quote:
Originally Posted by howzball View Post
Oh I get it, it's the consumer who's the idiot. How could anyone ever fault a multi billion dollar operation?

I mean so what if this happens to everyone who's purchased an RV with this exact same material, the builders is surely not at any fault.



The poor guys.

I guess bending over for anything they want to throw in there is the correct way to act?



You do realize there are thousands of pieces of furniture built across the world right now using "fake leather" and they aren't having this issue.


Of course itís the manufacturers fault. Theyíve been putting that stuff in all brands of coach for years. Itís a dreadful practice and they donít even try to hide it. But getting all fuzzed up about it after the fact is not very productive. You can go there if you want but at this point in my life I simply refuse to be upset about something as relatively unimportant as furniture.
__________________
Pete'sMH is offline   Reply With Quote
Old 03-23-2021, 03:11 PM   #11
Member
 
Brand: Thor Motor Coach
Model: Windsport 34F
State: Louisiana
Posts: 37
THOR #6600
Feeling the same pain.. All the furniture in my 2015 Windsport is ruined with this issue and am forced to deal with it. Recovering was going to cost me $4K. So I decided to remodel the interior. Here is my crappy covered Thor furniture:Click image for larger version

Name:	IMG_2277.jpg
Views:	127
Size:	157.2 KB
ID:	29296

I will send a post with updated interior once Iím done. Went with new pieces from Shop4Seats.

The Manufacturers have been using this stuff knowingly for years. Iíve seen posts across many from owners of 2009-2016 models. Doesnít make it right in any way shape or form what they are doing. Like most of you, I enjoy owning my RV, and have taken many great trips and tailgates. Been RVing for 25+ years and understand well the quality burden owners face. This particular issue is such a pain. I think itís worth some effort to ensure new potential buyers are aware. Maybe that will improve whatís offered.
__________________
southladon is offline   Reply With Quote
Old 03-23-2021, 03:20 PM   #12
I Think We're Lost!
 
Bob Denman's Avatar
 
Brand: Still Looking
Model: Tiffin Wayfarer 24 BW
State: New York
Posts: 22,195
THOR #8860
It stinks that you have to go through all of this trouble; but your RV will be a one of a kind beauty: when you're done!
__________________
"What: me worry?"
Good Sam Member 843599689
Current coach: Tiffin Wayfarer 24 BW
Bob Denman is offline   Reply With Quote
Old 03-23-2021, 03:37 PM   #13
Member
 
Brand: Thor Motor Coach
Model: Windsport 34F
State: Louisiana
Posts: 37
THOR #6600
Yes. We are taking opportunity to rework the interior. Quite a project! Been dealing with the pleather dandruff mess for past 4 years, every type of seat cover you can imagine. Had enough. Having some challenges with Shop4Seats also, but they are working with us and have been very supportive. Canít say that for Thor. Although I will say this, we have had to order a variety of indoor materials to do our mods and the The Thor parts folks and our dealer have been fantastic to help. Iíve been able to get everything I need to match the interior. Also some great help from some countertop makers in Elkhart.
__________________
southladon is offline   Reply With Quote
Old 03-23-2021, 04:03 PM   #14
Senior Member
 
Scubawise's Avatar
 
Brand: Thor Motor Coach
Model: Vegas 25.6
State: New Mexico
Posts: 4,492
THOR #20220
does this work? 303 Products (30308CSR) UV Protectant Spray for Vinyl, Plastic, Rubber, Fiberglass, Leather
Attached Thumbnails
Click image for larger version

Name:	303.JPG
Views:	67
Size:	98.0 KB
ID:	29298  
__________________
LAS CRUCES 2020 Thor Vegas 25.6
Lora & George. 1 Golden Retriever. Happy Campers!! E Biking, Hiking, Tennis, Scuba,Fishing,Cross Country Skiing, Snowshoeing. Retired H.S. Principal, Sr. IT Engineer, Life & Health Insurance Agent
"Today is a Gift and Why it is called the Present"
Scubawise is offline   Reply With Quote
Old 03-23-2021, 05:59 PM   #15
Senior Member
 
Brand: Thor Motor Coach
State: Florida
Posts: 1,241
THOR #1249
I use 303 on dash and exterior, but it will not help on the seats. I had the same crap on my home recliners and it rotted also.
__________________
Former owner of 2015 Thor Vegas 24.1 in Ocala
mcr1010 is offline   Reply With Quote
Old 03-23-2021, 06:20 PM   #16
Member
 
Brand: Thor Motor Coach
Model: Windsport 34F
State: Louisiana
Posts: 37
THOR #6600
I used UV protectant on vinyl and covered my RV for good portions of the year. Also had a treatment done at the dealership which was supposed to cover warranty on leather/Vinyl for 5 years. When I attempted to act on that warranty, I found it required follow up treatments which we never knew were needed, so no luck. I will say this, now that Iíve removed the furniture, the vinyl is more intact on spots that werenít exposed. But I donít think any protectant would of helped. I read on another forum that this pleather was also heat sensitive.
__________________
southladon is offline   Reply With Quote
Old 03-23-2021, 06:40 PM   #17
Site Team
 
EA37TS's Avatar
 
Brand: Entegra
Model: Accolade 37TS
State: South Dakota
Posts: 8,412
THOR #1469
Quote:
Originally Posted by southladon View Post
Feeling the same pain.. All the furniture in my 2015 Windsport is ruined with this issue and am forced to deal with it. Recovering was going to cost me $4K. So I decided to remodel the interior. Here is my crappy covered Thor furniture:Attachment 29296

I will send a post with updated interior once Iím done. Went with new pieces from Shop4Seats.

The Manufacturers have been using this stuff knowingly for years. Iíve seen posts across many from owners of 2009-2016 models. Doesnít make it right in any way shape or form what they are doing. Like most of you, I enjoy owning my RV, and have taken many great trips and tailgates. Been RVing for 25+ years and understand well the quality burden owners face. This particular issue is such a pain. I think itís worth some effort to ensure new potential buyers are aware. Maybe that will improve whatís offered.
Itís not Thor furniture. Thor did not manufacture that furniture and the warranty was through the furniture manufacturer.

Please stop misleading folks by saying it is Thor furniture.

Crappy, yes. Thor, no. Channel the complaints where they belong and maybe something will be done.

BTW, leatherette desk chairs also deteriorate after a short time in use and many of them are made by the same company.
__________________
EA37TS is offline   Reply With Quote
Old 03-23-2021, 07:19 PM   #18
Senior Member
 
Brand: Thor Motor Coach
Model: Winnebago Travato 59G
State: Alabama
Posts: 4,841
THOR #6826
Quote:
Originally Posted by EA37TS View Post
Itís not Thor furniture. Thor did not manufacture that furniture and the warranty was through the furniture manufacturer.



Please stop misleading folks by saying it is Thor furniture.



Crappy, yes. Thor, no. Channel the complaints where they belong and maybe something will be done.



BTW, leatherette desk chairs also deteriorate after a short time in use and many of them are made by the same company.


I disagree. It IS the RV makerís fault. They are the ones who specified and purchased this furniture for their products. Certainly they did so with full knowledge that the seats will fail. It has been common practice in the industry for a decade or more. My 2019 Newmar began peeling in fewer than 9 months/6,000 miles. Itís a disgraceful practice but itís just one of the things youíll likely have to deal with when you buy an RV. Like leaks and high maintenance costs. Doesnít make it right but getting upset about it isnít very helpful either
__________________
Pete'sMH is offline   Reply With Quote
Old 03-23-2021, 07:40 PM   #19
I Think We're Lost!
 
Bob Denman's Avatar
 
Brand: Still Looking
Model: Tiffin Wayfarer 24 BW
State: New York
Posts: 22,195
THOR #8860
I sorta kinda gotta agree:
Thor sourced the furniture based on low bid...

But I would be much happier to blame the manufacturer of the "Pleather"...
__________________
"What: me worry?"
Good Sam Member 843599689
Current coach: Tiffin Wayfarer 24 BW
Bob Denman is offline   Reply With Quote
Old 03-23-2021, 07:43 PM   #20
Senior Member
 
Brand: Thor Motor Coach
Model: Four Winds 26B
State: Ohio
Posts: 480
THOR #20900
I'm a software engineer. If we use a third party software library in an application and that library introduces a bug, we don't, and can't, get away with saying, "Don't look at us! It's because of a bug in component X made by company Y! Oh, and sorry about your lost data. Better luck next time!" That's ridiculous. We chose that component, and it's our responsibility to make sure our software works for our customers, and fix issues should they arise.

Likewise, Thor chose the make and model for the furniture, and it's there responsibility to fix issues, should they arise, for their customers.
__________________
2021 Thor Four Winds 26B on Chevy 4500
atreis is offline   Reply With Quote
Reply

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off


» Featured Campgrounds

Reviews provided by

Disclaimer:

This website is not affiliated with or endorsed by Thor Industries or any of its affiliates. This is an independent, unofficial site.




All times are GMT. The time now is 03:01 AM.


Powered by vBulletin® Version 3.8.8
Copyright ©2000 - 2023, vBulletin Solutions, Inc.
Content Relevant URLs by vBSEO 3.6.0 PL2