In the Fall of 2018, I bought a Charles 67" double wall hugger recliner. It worked perfectly for about 18 months, then the left back cushion started splitting. I tried to patch it, as you can with auto vinyl, but it continued to peel. On Feb 12, I contacted Cassi at RecPro customer service to see about purchasing some replacement cloth or a new cushion. Cassi stated if I would send her a photo of the peeling, she would see about replacing it since I was only 4 months out of warranty. The new cushion arrived the Feb 26th and I instilled it the next day. It matches perfectly. A very happy customer.