Sani Flush issues

[EA37TS]

Originally Posted by Robertiverson

My new Compass first week on first black dump with valve open, I turned on hose for San T Flush and water came out everywhere but the black tank drain. Something is screwed up. I’ll not use until dealer can address in July. QC a true joke.

Wasn’t checked or demonstrated during the PDI?

[Robertiverson]

This feature was not checked or demonstrated. It was 28 degrees and snowing at pickup. Demonstration of such a simple feature is not really necessary. Unless on a PDI checklist it’s not going to get checked. A dealer should not need to check this or other things if factory did their job in installing things correctly. RV construction is totally different QC than an auto. Heater wire ground was reversed so heater was inoperative at delivery. Stabilizer Jack’s, whether up or down, sounded an alarm when ignition key was on. Solution.. cut alarm wire.
I suspect the San t flush issue is an unconnected hose or some valve in backwards or failed. Because water poured out in all the wrong places I’ll bet on an unconnected hose or piping to the tank. Because of the sub-freezing temps at delivery time, I was not real keen on putting lots of water in pipes and systems for paranoia of breaking pipes in absence of a good draining.

Originally Posted by EA37TS

Wasn’t checked or demonstrated during the PDI?

[EA37TS]

Originally Posted by Robertiverson

This feature was not checked or demonstrated. It was 28 degrees and snowing at pickup. Demonstration of such a simple feature is not really necessary. Unless on a PDI checklist it’s not going to get checked. A dealer should not need to check this or other things if factory did their job in installing things correctly. RV construction is totally different QC than an auto. Heater wire ground was reversed so heater was inoperative at delivery. Stabilizer Jack’s, whether up or down, sounded an alarm when ignition key was on. Solution.. cut alarm wire.
I suspect the San t flush issue is an unconnected hose or some valve in backwards or failed. Because water poured out in all the wrong places I’ll bet on an unconnected hose or piping to the tank. Because of the sub-freezing temps at delivery time, I was not real keen on putting lots of water in pipes and systems for paranoia of breaking pipes in absence of a good draining.

Sorry for your pain but you accepted the rig without checking all systems regardless of outside temps. Dealers have heated bays. If you check one plumbing system you could have checked them all.

Industry will not change until people start doing a good PDI and refuse delivery of any rig that has any issues during the PDI.

[waynetaylor55]

I was going to use the San-T-Flush system on the first dump of the black water tanks, but I didn't pull up far enough and didn't have a hose other than my white city water hoses.

I did hook it up when I got home and let it run for about 5 minutes. Didn't notice any leaks, but will check better next time.

I have since purchased a 25' garden hose and will use that on the next dump. Also picked up a sprayer nozzle to keep with that hose.

[Robertiverson]

Dealers have heated bays? You mean the service bays with rigs on jacks that may very well have been waiting a long time for service? Okay. Let’s follow directions for San t flush, while in the service bay, after getting the service bay rigs off the jacks and moved out of the way for a new delivery, now open the black tank dump valve, and turn on hose to San t flush, running dump hose to??? a convenient dump port in the service bay? I suppose you know all service bays and delivery bays are not only heated but also have dump stations in them for testing. I bet they also have rain simulators to test the roof, gutters, seals, vents, etc. I’d also bet they have wind generators to test that the awning retracts as designed in a wind event. I bet they have tv, wifi and cell generators too so one can check the winegard and entertainment system. I bet they have a road simulator to check TPMS, rattles, etc. to make sure the factory and dealer PDI caught it all. But this ideal dream delivery station does not exist. And sadly, if one were to refuse delivery until all was checked, inspected and fixed, realistically one would or could be waiting days, weeks or months for delivery of their new RV. Sadly, that is the RV industry. If You think that will change by doing what you profess is needed by new buyers, then I’ve got a bridge to sell someone.

One with over five thousand posts to their name could be more supportive and helpful to a plight or situation rather than pointing fingers at new RV owners looking forward to getting on the road to enjoy their new friend, with its faults, knowing that real help online and in forums is there to back them up.

During delivery, the awning was extended, revealing three small holes in fabric. No biggy but dealer ordered new unit, 6 week delivery. While inside looking at interior, awning attachment bolts start popping out as the support bracket starts to peel away from the coach body. Was that due to the light snow at delivery? Not much snow, wasn’t sticking, no wind..hmmm.. how about p-poor design and construction as the root problem. I guess you would suggest I refuse delivery to ‘right the industry’ and fly home to wait a couple months and return for the second inning of a for sure overtime game.

Supply and demand conditions won’t allow for any change, at least not at this time.

Constructive or humorous comments are good, appreciated comments. Be constructive, or humorous and your comment too will be appreciated

Originally Posted by EA37TS

Sorry for your pain but you accepted the rig without checking all systems regardless of outside temps. Dealers have heated bays. If you check one plumbing system you could have checked them all.

Industry will not change until people start doing a good PDI and refuse delivery of any rig that has any issues during the PDI.

[EA37TS]

Air pressure works when water is not feasible and all service departments test plumbing systems with air.

I made my point. Folks need to do an adequate PDI and also start reading their owner’s manuals.

Personal responsibility is involved.

Out of here.

[Bob Denman]

Originally Posted by waynetaylor55

I was going to use the San-T-Flush system on the first dump of the black water tanks, but I didn't pull up far enough and didn't have a hose other than my white city water hoses.
I did hook it up when I got home and let it run for about 5 minutes. Didn't notice any leaks, but will check better next time.
I have since purchased a 25' garden hose and will use that on the next dump. Also picked up a sprayer nozzle to keep with that hose.

You always need to have at least one more hose with you...

[Robertiverson]

Good point. That air is probably colored with a dye smoke so it shows up so it’s visible like water is visible and obvious to the eye. I downloaded every manual and read most of them prior to my pickup. TV manual not read. Why? We all have TVs. Anything new like stabilizers, Winegard, splitter, etc were read. Some are tough to understand unless you are there to see it work. Some manuals are poop. Personal responsibility and adequate inspection are subjective concepts that have nearly infinite margins. Tell me about your last Detroit vehicle PDI. 100% test? All conditions and variables covered? All the time in the world? How many hours or days did that take? Really helpful again. I made my point. Responsible and diligent people that missed or overlooked something can benefit from constructive help. Save the lectures.

Originally Posted by EA37TS

Air pressure works when water is not feasible and all service departments test plumbing systems with air.

I made my point. Folks need to do an adequate PDI and also start reading their owner’s manuals.

Personal responsibility is involved.

Out of here.