RV News RVBusiness 2021 Top 10 RVs of the Year, plus 56 additional debuts and must-see units → ×
 

Go Back   Thor Forums > Thor Tech Forums > Motorhome Tech Topics
Click Here to Login
Reply
 
Thread Tools Display Modes
 
Old 01-27-2017, 01:39 PM   #21
Senior Member
 
DocP's Avatar
 
Brand: Keystone
Model: Cougar 34TSB
State: Ohio
Posts: 244
THOR #6277
Quote:
Originally Posted by Joe-FL View Post
DocP, when I wanted my drawings and such from Thor I did it with a phone call. The customer service first had me email them proof that I was the owner of my coach. I think I had to email them my registration and/or insurance papers. After they confirmed I actually owned that VIN then they began emailing me everything I wanted.


I agree with SuperD, a initial phone call would be better to get things rolling.
Thanks - I'll try that approach.
__________________

__________________
DocP is offline   Reply With Quote
Old 01-27-2017, 01:44 PM   #22
Senior Member
 
SuperD's Avatar
 
Brand: Thor Motor Coach
Model: 2017 Windsport 29M
State: Indiana
Posts: 3,692
THOR #5196
DocP, if I lived closer to you I would be happy to make the call for you, I've been battling skin cancer for several months and can sympathize. Wish the best!!!
__________________

__________________
USMC Veteran
FMCA 101070S

Dave & Myra
One day your life will flash before your eyes,
make sure it's worth watching!
SuperD is offline   Reply With Quote
Old 01-27-2017, 03:00 PM   #23
Senior Member
 
DocP's Avatar
 
Brand: Keystone
Model: Cougar 34TSB
State: Ohio
Posts: 244
THOR #6277
Quote:
Originally Posted by SuperD View Post
DocP, if I lived closer to you I would be happy to make the call for you, I've been battling skin cancer for several months and can sympathize. Wish the best!!!
Thanks, folks, for the advice, and SuperD for the kind words (best wishes to you as well!). Immediately after this series of posts, Thor Customer Care called me. With my wife's assistance, I was able to relay what I needed and they are sending me the PDF's I requested. Although I am not currently where the motorhome is stored, they indicated in which storage compartment I should be searching for the elusive cable port.
__________________
DocP is offline   Reply With Quote
Old 03-07-2017, 03:52 AM   #24
Junior Member
 
Brand: Thor Motor Coach
Model: Vegas
State: Indiana
Posts: 5
THOR #5841
Quote:
Originally Posted by bevedfelker View Post
Chip -- here is the link to the Owners' Manual I compiled. https://1drv.ms/w/s!AiYx6DLSeiiP6UNyy_VYGDO0BW6L

What a resource, Wow! I have the '16 Vegas 25.2 so not everything applies perfectly, but I learned so much!

Thanks for the hard work and great organization. Thor should provide a book like this with each MH they sell.

Mike Richart
__________________
Ophelia is offline   Reply With Quote
Old 03-07-2017, 04:01 AM   #25
Member
 
Brand: Thor Motor Coach
Model: Challenger 37TB
State: Texas
Posts: 96
THOR #6162
My Challenger park cable hookup is right next to the socket for the power cable.
__________________
2017 Thor Challenger 37TB
2015 Ford Explorer Ltd for towed.
mash557 is offline   Reply With Quote
Old 03-07-2017, 11:18 AM   #26
Senior Member
 
DocP's Avatar
 
Brand: Keystone
Model: Cougar 34TSB
State: Ohio
Posts: 244
THOR #6277
Quote:
Originally Posted by mash557 View Post
My Challenger park cable hookup is right next to the socket for the power cable.
Thanks. As it turned out, Thor forgot to install the park cable outlet on my Hurricane. I found the cable itself (without any connector attached to the end) stuffed up in a nook in one of my sewer compartments. The coach is currently at the dealer to have a cable outlet installed next to the power cable inlet (as well as a small number of other warranty items).
__________________
DocP is offline   Reply With Quote
Old 08-10-2017, 04:40 PM   #27
Junior Member
 
Brand: Thor Motor Coach
State: Arizona
Posts: 24
THOR #6739
Quote:
Originally Posted by bevedfelker View Post
Having been an Air Force Aircraft Maintenance Squadron Commander twice, a Logistics Group Commander once, and an Air Staff Division Chief for Munitions and Weapons Maintenance I am keenly aware of the importance of having technical data available when troubleshooting problems or making repairs. You can't "do it by the book" if you don't have the book or know what is in it. In purchasing a 2015 Vegas 24.1 I wanted to ensure I had all the available information possible to understand the complexity of the systems the RV contained.

Several owners of Thor Motor Coaches have often asked other owners how to obtain electrical schematics, plumbing and waste layouts, and other construction drawings. When I was researching material to include in the Vegas/Axis Owners' Manual I was compiling from information on the Thor Forum, I also wanted a library of the relevant schematics and construction drawings for my specific year, model, floorplan, and VIN.

On the Thor Motor Coach website there is an Owners section and a specific request button to contact Thor Customer Service. The customer care request is the way to ask Thor for schematics and drawings. There is a form that opens for you to fill out relevant contact information. You need to provide your email address, Year, Make, Model, and VIN. In the request area you can ask Thor for the schematics/drawings you are seeking. Thor will reply by email within a few days and have the requested information attached as PDF files. Here is a link to the Thor Customer Care request form: https://thormotorcoach.com/customer-care/

In the Vegas/Axis Owners' Manual I compiled, Appendix 3 contains a list of the twenty-some files I requested from Thor. The attached file has a complete list of the schematics and construction drawings Thor sent me for my 2015 Vegas 24.1. The file number on the list will vary by make and model; however, the name should apply to multiple Thor makes and models.

I also went on-line to obtain manufacturer's information for other systems on my Vegas that were not included in the bag of data provided by Thor. That information included:
- Canopy Owners' Manual
- Axxera Radio Manual
- Night Shade Operation and Programming
- TPO Roof Maintenance information
- Hehr Window Service Manual
- Schwintek Bunk Lift Operating Manual
Thank you Colonel

Ted Diehl
USMC E4 ret'd
__________________
krudawg is offline   Reply With Quote
Old 10-21-2017, 12:36 PM   #28
Junior Member
 
Brand: Thor Motor Coach
Model: Ace 29.4
State: North Carolina
Posts: 14
THOR #9094
Ace 29.4 electric drawing

Does anyone have any drawing for 2017 ace29.4
Electric, plumbing, heating,HDMI cable
__________________
wild bill is offline   Reply With Quote
Old 10-21-2017, 12:37 PM   #29
Axis/Vegas Enthusiast
 
JamieGeek's Avatar
 
Brand: Thor Motor Coach
Model: Axis 24.1
State: Michigan
Posts: 9,241
THOR #1150
Quote:
Originally Posted by wild bill View Post
Does anyone have any drawing for 2017 ace29.4
Electric, plumbing, heating,HDMI cable
Yeah: Thor does, call them.
__________________
2014 Thor Axis 24.1
2021 Mach-E
blog - https://spareelectrons.wordpress.com/
JamieGeek is offline   Reply With Quote
Old 10-21-2017, 02:53 PM   #30
Senior Member
 
Brand: Thor Motor Coach
Model: 2017 Thor Vegas 25.2
State: Indiana
Posts: 297
THOR #7993
Quote:
Originally Posted by JamieGeek View Post
Yeah: Thor does, call them.
I called Thor twice and emailed them twice over a month ago. Nothing so far. How long did it take you to receive your schematics?
__________________
jb1911 is offline   Reply With Quote
Old 10-21-2017, 03:57 PM   #31
Senior Member
 
jpmihalk's Avatar
 
Brand: Thor Motor Coach
Model: Hurricane 35C
State: South Dakota
Posts: 1,132
THOR #3761
We used the link on Thor's website and had our drawings in a day or two. Use the form at:

https://www.thormotorcoach.com/customer-care/
__________________
John
2016 Thor Hurricane 35C with pups Piper and Annabelle
2013 Ford Fiesta toad
FMCA - F457085
Blog - https://traversity.us
jpmihalk is offline   Reply With Quote
Old 10-21-2017, 05:22 PM   #32
Axis/Vegas Enthusiast
 
JamieGeek's Avatar
 
Brand: Thor Motor Coach
Model: Axis 24.1
State: Michigan
Posts: 9,241
THOR #1150
Quote:
Originally Posted by jb1911 View Post
I called Thor twice and emailed them twice over a month ago. Nothing so far. How long did it take you to receive your schematics?
I got ours within a day of the phone call.
__________________
2014 Thor Axis 24.1
2021 Mach-E
blog - https://spareelectrons.wordpress.com/
JamieGeek is offline   Reply With Quote
Old 10-21-2017, 05:56 PM   #33
Senior Member
 
Brand: Thor Motor Coach
Model: Gemini 24TX (Formerly)
State: California
Posts: 1,433
THOR #5821
I asked for and received, the electrical and plumbing drawings for our Gemini. The problem is, they are as designed, not as built, so they are not particularly accurate. The problem Thor and other manufactures have with as built, is no two units coming off even the same line are the same. The assembly workers, won't call them techs, do whatever is most expedient for each unit going by them, and it varies from unit to unit.
__________________
Laco is offline   Reply With Quote
Old 10-21-2017, 11:06 PM   #34
Senior Member
 
Brand: Thor Motor Coach
Model: 2017 Thor Vegas 25.2
State: Indiana
Posts: 297
THOR #7993
Quote:
Originally Posted by jpmihalk View Post
We used the link on Thor's website and had our drawings in a day or two. Use the form at:

https://www.thormotorcoach.com/customer-care/
I've tried that several times. When I click on the I am not a robot box it won't connect.

I've also talked to a guy on the phone and told him exactly what I wanted and he said he'd get it right out to me. Still waiting.
__________________
jb1911 is offline   Reply With Quote
Old 10-21-2017, 11:15 PM   #35
I Think We're Lost!
 
Bob Denman's Avatar
 
Brand: Still Looking
Model: Tiffin Wayfarer 24 BW
State: New York
Posts: 18,485
THOR #8860
Quote:
Originally Posted by jb1911 View Post
...I've also talked to a guy on the phone and told him exactly what I wanted and he said he'd get it right out to me. Still waiting.
Did you get his name? If you have it: call back and ask for him.
__________________
"The World is full of Kings and Queens; who blind your eyes, and steal your dreams."
Good Sam Member 843599689
Current coach: Tiffin Wayfarer 24 BW
Bob Denman is offline   Reply With Quote
Old 05-16-2018, 02:04 PM   #36
lug
Member
 
Brand: Thor Motor Coach
Model: ACE 32.1
State: Michigan
Posts: 85
THOR #11442
Quote:
Originally Posted by jb1911 View Post
I've tried that several times. When I click on the I am not a robot box it won't connect.

I've also talked to a guy on the phone and told him exactly what I wanted and he said he'd get it right out to me. Still waiting.
If the "not a robot" box won't connect you need to try a different web browser(s). I called, asked for his email address and asked him to send documents to my email address. The turnaround time has never exceeded two business days.
__________________
lug is offline   Reply With Quote
Old 05-16-2018, 03:01 PM   #37
Senior Member
 
Brand: Thor Motor Coach
Model: 2017 Thor Vegas 25.2
State: Indiana
Posts: 297
THOR #7993
I finally got through to the robot. I'll update if anything is sent. I asked for the construction drawings.
__________________
jb1911 is offline   Reply With Quote
Old 07-03-2018, 01:01 AM   #38
Senior Member
 
Cason61's Avatar
 
Brand: Thor Motor Coach
Model: 34F
State: Oklahoma
Posts: 628
THOR #8432
Quote:
Originally Posted by Chip View Post
I would be willing to pay a reasonable price for a tech manual. I bought one for every other vehicle I have.
Yeah, I would pay for the manuals. Had the Chilton's manuals for the brand model and year of the vehicle Car, Truck or motorcycle and a few times the pages got dog eared and dirty. Didn't matter though. I liked the spec sheets for tuneups.

Sent from my SM-G900V using Thor RV Forum mobile app
__________________
Cason61 is offline   Reply With Quote
Old 07-03-2018, 02:00 AM   #39
Senior Member
 
Brand: Thor Motor Coach
Model: 2013 31L
State: Florida
Posts: 1,993
THOR #908
the documents they share are really downright pathetic. Very low detail. I know that they would have good schematics, showing every wire color, lengths, how they are bundled, where they are routed... but what they send owners if very conceptual...at least that's what I got and have seen others get in the past....and they say they have nothing else.

I could believe that 'mechanicals'...things like plumbing.... might be a bit more vague...since so much of it is 'field built' by whatever worker happened to be doing the jury-rigging that day... but the wiring harness all have jigs for building that would, in my opinion, likely be very well designed.

framing too... what they send shows general concept and locations, but nothing really is dimensioned or shown in any sort of useful precision.
__________________
blw2 is offline   Reply With Quote
Old 07-08-2018, 03:46 PM   #40
Member
 
Brand: Thor Motor Coach
Model: Windsport 27K
State: Oklahoma
Posts: 52
THOR #6418
I called about a problem with not receiving a recall notice. They still showed the first owner. While I was getting how to fix this, he asked if there was anything else I needed. I told him I had wiring issues. I received 12 and 120 diagrams in email before we hung up. I think it was Tim I was talking to.


Frank
__________________

__________________
Frank & Brenda
2015 Thor Windsport 27K TST 507 Tire Monitors
2012 Jeep Liberty Jet, 2 1/2 inch lift, Hopkins towd wiring, Blue Ox baseplate, ReadyBrute Hercules W/ReadyBrake
FrankMor is offline   Reply With Quote
Reply

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off


» Featured Campgrounds

Reviews provided by

Disclaimer:

This website is not affiliated with or endorsed by Thor Industries or any of its affiliates. This is an independent, unofficial site.




All times are GMT. The time now is 04:41 AM.


Powered by vBulletin® Version 3.8.8
Copyright ©2000 - 2021, vBulletin Solutions, Inc.
Content Relevant URLs by vBSEO 3.6.0 PL2
×