solera awning quit

[Nightstar57]

My 2018 chateau awning quit a few weeks ago,after contacting Solera i got some generic answer about the motor being no good,but after following the voltage from the fuse box out i am reading 8.2 volts at the switch..and 0.03 at the motor when the switch is activated.Since no voltage is going to the motor i cannot say it is at fault.I want to replace the switch but all of them online show 4 wires in the back and mine has 6 wires..anyone know where i can find a replacement switch for the 29g ?? Thanks..
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[abjbrtd]

8.2 DC is a dead battery.
Charging the battery may not work.
Any autosupply store will test your battery/s for free.

[Nightstar57]

Thanks for the reply,
the sliders work on battery power so i cant see it being the battery..i tried it on the generator and plugged into 110v and the awning does not work,however i will read voltage across the switch plugged in to 110v and see what that says.I am thinking the ignition safety lockout could be at fault..i dont know if it drops the voltage or cuts it off completely..the switch right next to it for the led light strip has 12v,figure i can jumper it there and try it if i find out which wires to put the 12volts to..