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Old 10-29-2012, 07:59 PM   #41
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Brand: Crossroads
Model: Zinger
State: New York
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THOR #100
It's to bad we had to find this forum on rvnet and they did'nt tell us about it on Crossroads. For some of us it takes a lot of help to get around.

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Old 10-29-2012, 10:35 PM   #42
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THOR #5
Welcome to the forum folks. I hope you all stay or visit often to help it grow.
Many of us here are Redwood owners but can benefit from your experiences.
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Old 11-01-2012, 04:37 PM   #43
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Brand: Crossroads
State: Indiana
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THOR #105
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Originally Posted by Hunter11 View Post
Not much Charlie, this is not near the forum we had at Crossroads. One of the members emailed me this morning and he had emailed Tom as to why the forum was taken down with no warning. Tom told him they had to make "hardware" changes and the forum would be back soon. I know in the 8 years I have been on the forum it was never taken down for maintenance. I guess we all wait and see.
I spent 42+ years in the IT business and one goal we always tried to maintain was that the end users (us) wouldn't know when a change got made.

I've done this kind of upgrade for most of my working career and one thing I always got a chuckle out of is to do the upgrade, tell noone until it had been up for a couple of weeks, then spread the word that we'd one the upgrade but not say when.

You'd be suprised at the problems that would surface.

My opinion is that someone in Crossroads management got a spear from a end user and got irritated.
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Old 11-02-2012, 01:16 PM   #44
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Brand: DRV
Model: 36RSSB3
State: Texas
Posts: 215
THOR #88
Down 9 days and counting......
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Old 11-02-2012, 04:35 PM   #45
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Brand: Crossroads
Model: Zinger
State: New York
Posts: 27
THOR #100
Igive up on the crossroads forum I don't think it will ever be back. I'm just glad we have this forum and rv net.
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Old 11-03-2012, 10:59 PM   #46
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Brand: Crossroads
State: South Carolina
Posts: 9
THOR #101
It's better for a forum not to be owned by a manufacturer anyways. All they want is rabid cheerleaders to help push their shoddy product on the unsuspecting. Disgusting!
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Old 11-04-2012, 02:48 PM   #47
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Brand: Crossroads
Model: 31RK
State: Ontario
Posts: 1
THOR #109
HI, I just jumped ship from the CR forum to here too and RV.NET. I've worked in IT for 27 years, and don't recall any upgrade taking more than a couple days, usually done and confirmed, over a weekend.
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Old 11-05-2012, 01:26 AM   #48
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THOR #112
Spartanator from RV.net here
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Old 11-05-2012, 03:44 PM   #49
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Model: Cf30Sk Patriot
State: Illinois
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THOR #115
Hello all you old time crossroads forum members. Just joined here. Was dalemac377 on the crossroads forum. Hope crossroads puts the forum back up. There was a wealth of information and mod. tips available for people. Would be a shame if all that was lost over a sharp discussion of the new warranty. Crossroads would be very short sighted if that is the case.
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Old 11-05-2012, 04:00 PM   #50
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Model: 36RSSB3
State: Texas
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Hey Dale! Tom told a couple of people they would have it back up today. Let's see if it takes them as long to do that as it did for him to post his comparison. If they bring the forum back and it is wiped clean than I don't see much use in it anymore.
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Old 11-05-2012, 04:52 PM   #51
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Brand: Crossroads
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THOR #115
Keith, it will be interesting to see when and if the forums come back, what content is still there.
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Old 11-05-2012, 11:39 PM   #52
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Model: Cruiser
State: Tennessee
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Originally Posted by TravelinAndersons View Post
Welcome to the forum folks. I hope you all stay or visit often to help it grow.
Many of us here are Redwood owners but can benefit from your experiences.
Mr. Anderson,
Came over from Crossroads. Looks like they have thin skin these days.
When signing up I was given this disclaimer:
"ThorForums.com is not in any way associated with Thor Industries or its associated RV manufacturing divisions."

Is this a privately owned and operated forum?

Just curious...

Sincerely,

Michael
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Old 11-06-2012, 12:15 AM   #53
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THOR #88
Hey Mike. Looks like we are at 12 days and counting. They "Promise" to have the forum back up soon..
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Old 11-06-2012, 01:26 AM   #54
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THOR #118
[QUOTE=Hunter11;353]Hey Mike. Looks like we are at 12 days and counting. They "Promise" to have the forum back up soon..[/QUOTE
If they do it will be edited. I bet their corporate attorney had something to do with it. Most companies do not like employees explaining their warranties in writing.
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Old 11-06-2012, 02:09 AM   #55
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THOR #119
A major fail for the Crossroads company on their forum "maintenance"
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Old 11-06-2012, 02:10 AM   #56
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Hello all former Crossroads Forum members...
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Old 11-06-2012, 02:50 AM   #57
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Model: 814RB
State: West Virginia
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THOR #116
I am a Dutchmen owner, but glad to see other Thor owners here. The Dutchmen forum has the same disclaimer mentioned by Captain Mike.
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Old 11-06-2012, 03:43 AM   #58
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Brand: Crossroads
Model: Zinger ZT26BL
State: North Carolina
Posts: 445
THOR #91
Captain mike- there is a post on this forum somewhere that says this is run by an outside company that has set up many RV forums in the past.

actad... crossroads forums is run by crossroads, or I guess I should say was run by crossroads until recently. They used to let all good and bad be posted and then the warranty thing happened and suddenly the forum has been down for 12 days.
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Old 11-06-2012, 05:09 AM   #59
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Brand: Crossroads
Model: Zinger ZT26BL
State: North Carolina
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I emailed crossroads tonight and actually got a pretty quick response from Tom Montague. Here is his response:

"The forum will be back online this week and all previous posts will be in place.


The negative and positive feedback on the site make it great. Most companies have an independent company or person monitor the forums and delete negative posts. This distorts the truth about these companies. We don't do that and if I have it my way - we won't. Negative feedback is helpful and in some cases useful in helping identify or in solving issues - that being said - advertising for or promoting other companies products on our website will not be tolerated and those posts going forward will be monitored and deleted. Unfortunately the actions of a few can ruin it for all.


We are also working hard on the new website and plan to have it online starting in January of 2013 - just two short months away. Ive shared the new look and feel of the new site. I know things appear to move slowly but we are working hard to do things the right way.


Feel free to contact me if you have any other questions. "
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Old 11-06-2012, 11:25 AM   #60
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Model: 36RSSB3
State: Texas
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Quote:

"advertising for or promoting other companies products on our website will not be tolerated and those posts going forward will be monitored and deleted."


In other words he did not like it when I and others compared other manufactures warranties to the new and improved Crossroads 1+Promise. I guess those will be monitored and deleted like the daily spam the forum has put up with for months. In the 8 years I have been on the Crossroads forum we never had any issues or problems until Tom showed up to defend his new warranty. Tom is a salesman and should stick to doing that.
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