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Old 03-27-2022, 03:35 AM   #1
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Brand: Thor Motor Coach
State: Florida
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THOR #16806
Smile Auto door lock not working

2017 Thor Tuscany 42GX
Have used the comb lock feature extensively. Door lock stopped working but comb still works locking & unlocking basement doors. Any suggestions? Hate to take the door apart… TIA

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Old 03-27-2022, 12:11 PM   #2
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Have you pulled the inside panel and lubricated the mechanism?

Can you hear the door solenoid activate?
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Old 03-28-2022, 12:48 AM   #3
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THOR #16806
Yes the solenoid is working just enuf to wiggle the door lock but not move it.
Are you suggesting that we take the inside door panel off and lubricate the mechanism in there?
Thank you for your reply!
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Old 03-28-2022, 01:06 PM   #4
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Quote:
Originally Posted by MimiBeth View Post
Yes the solenoid is working just enuf to wiggle the door lock but not move it.

Are you suggesting that we take the inside door panel off and lubricate the mechanism in there?

Thank you for your reply!
Yes, ptfe
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Old 03-28-2022, 01:19 PM   #5
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THOR #6903
Bush fix is a rubberband inside from around the handle pulling a bit on the mechanism, augmenting the solenoid
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Old 03-28-2022, 01:21 PM   #6
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THOR #6903
If your battery voltage is low this can lock you out

Pull on the handle the same time you ender the code
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Old 03-29-2022, 01:03 PM   #7
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Fixed!

Thanks for all the tips. We used some WD40 but also, when we previously replaced the springs on the brass buttons inside the door and the frame, the wires were switched. Corrected the problem & now it works.
Keep those brass buttons clean and keep an eye on the springs that keeps them flush.



Quote:
Originally Posted by MimiBeth View Post
2017 Thor Tuscany 42GX
Have used the comb lock feature extensively. Door lock stopped working but comb still works locking & unlocking basement doors. Any suggestions? Hate to take the door apart… TIA
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Old 03-29-2022, 01:28 PM   #8
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Brand: Thor Motor Coach
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THOR #6903
Crocus cloth or a dollar bill works works well to polish the contacts

Glad you got it

I keep a spare entry key just in case
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