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03-01-2015, 02:52 PM
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#1
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Site Team
Brand: Entegra
Model: Accolade 37TS
State: South Dakota
Posts: 8,726
THOR #1469
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2015 Thor Awning Recall (Latitude awning)
I just received the March Family Motor Coaching magazine (FMCA) and in the recall Corner there is a write up on the Latitude awnings on 2015 Thor motorhomes built between April 24, 2014 and December 11, 2014. This recall involves certain Challenger, Four Winds 5000, Hurricane, Miramar, Chateau Citation, Chateau, Windsport and Palazzo motorhomes.
The screws used to attach the arm brackets to the mounting brackets may not have been manufactured to specs and if the screws fail the awning may fall.
The article says Carefree is notifying owners and Thor dealers will remove and replace the defective screws.
The NHTSA recall number is 15004000.
For more info call Carefree at 800-621-2617.
__________________
Dave
US Army (Ret)
2020 Entegra Accolade 37TS
2019 Jeep Grand Cherokee Trailhawk (Toad)
FMCA - F432054
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03-01-2015, 03:31 PM
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#2
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Axis/Vegas Enthusiast
Brand: Thor Motor Coach
Model: Axis 24.4
State: Michigan
Posts: 9,837
THOR #1150
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03-01-2015, 03:55 PM
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#3
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Site Team
Brand: Entegra
Model: Accolade 37TS
State: South Dakota
Posts: 8,726
THOR #1469
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Quote:
Originally Posted by JamieGeek
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Actually when you go to the NHTSA website and do a search there are two distinct recalls for the awnings. One recall is for the brackets (14E065000) and the other is for the bolts (14E078000). The recalls can be viewed at
http://www-odi.nhtsa.dot.gov/owners/...prod_ids=71192
__________________
Dave
US Army (Ret)
2020 Entegra Accolade 37TS
2019 Jeep Grand Cherokee Trailhawk (Toad)
FMCA - F432054
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03-01-2015, 04:05 PM
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#4
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Site Team
Brand: Entegra
Model: Accolade 37TS
State: South Dakota
Posts: 8,726
THOR #1469
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Quote:
Originally Posted by JamieGeek
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One additional point regarding the recall. In the FMCA magazine the recall was notice was submitted and announced by Thor so they only mention the Thor models which apply. The notice in the recall corner was not posted or submitted by Carefree. I believe this speaks to Thor having the decency to try notifying customers using multiple methods of communication.
Yes it could affect other manufacturers but kudos to Thor for submitting the notice and getting the word out. Tomorrow I will call my dealer to get my bolts replaced.
__________________
Dave
US Army (Ret)
2020 Entegra Accolade 37TS
2019 Jeep Grand Cherokee Trailhawk (Toad)
FMCA - F432054
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03-02-2015, 02:09 PM
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#5
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Site Team
Brand: Entegra
Model: Accolade 37TS
State: South Dakota
Posts: 8,726
THOR #1469
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Quote:
Originally Posted by JamieGeek
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I went back to previous issues of Family Motor Coaching and found this recall in the recall corner in February 2015 issue. This recall applies to certain 2015 Four Winds 5000, Hurricane, Miramar, Chateau Citation, Chateau, Four Wind Siesta, Windsport and Freedom Elite models. The potential number of affected units is 215. This recall began in November 2014.
Looks like some folks may be subject to both of the recalls. For more info contact Thor at 877-855-2867.
__________________
Dave
US Army (Ret)
2020 Entegra Accolade 37TS
2019 Jeep Grand Cherokee Trailhawk (Toad)
FMCA - F432054
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03-02-2015, 03:06 PM
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#6
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Site Team
Brand: Entegra
Model: Accolade 37TS
State: South Dakota
Posts: 8,726
THOR #1469
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Update:
I called Thor Customer Service and by providing the last 8 of the VIN they determined that my particular coach is not affected by either of the Carefree awning recalls. Well worth the 5 minute phone call.
__________________
Dave
US Army (Ret)
2020 Entegra Accolade 37TS
2019 Jeep Grand Cherokee Trailhawk (Toad)
FMCA - F432054
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03-02-2015, 07:48 PM
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#7
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Senior Member
Brand: Thor Motor Coach
Model: Hurricane 27K
State: California
Posts: 121
THOR #1226
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My Hurricane 27K is in for warranty repairs. I mentioned the recall and was told that my rig was not on recall.
__________________
Don and Jackie
2015 Hurricane 27K
2013 Redhawk
1988 Pace Arrow
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03-02-2015, 09:30 PM
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#8
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Senior Member
Brand: Thor Motor Coach
Model: 2015 Hurricane 34 J
State: Ohio
Posts: 680
THOR #1295
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I just sent an email to see if my 34J was involved - asked for the bolts to replace them myself - waiting for Thor's reply!
So I am a little curious, if your RV's were built during the timeframe of the recall, why are they not included!?
__________________
Darren
2015 Thor Hurricane 34 J
Custom paint 2019 (Pro Custom Inc., Elkhart, IN)
2019 Honda Accord 2.0T Sport 6 speed manual
(THOR)
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03-04-2015, 06:58 PM
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#9
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Site Team
Brand: Entegra
Model: Accolade 37TS
State: South Dakota
Posts: 8,726
THOR #1469
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Quote:
Originally Posted by Nursx2
I just sent an email to see if my 34J was involved - asked for the bolts to replace them myself - waiting for Thor's reply!
So I am a little curious, if your RV's were built during the timeframe of the recall, why are they not included!?
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When I talked to Thor, they stated that my RV may not have the specific model awning that is under the recall and thereby not subject to the recall. They also said the problem may have been corrected later in the production run.
__________________
Dave
US Army (Ret)
2020 Entegra Accolade 37TS
2019 Jeep Grand Cherokee Trailhawk (Toad)
FMCA - F432054
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03-04-2015, 07:07 PM
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#10
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Site Team
Brand: Entegra
Model: Accolade 37TS
State: South Dakota
Posts: 8,726
THOR #1469
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Quote:
Originally Posted by Nursx2
I just sent an email to see if my 34J was involved - asked for the bolts to replace them myself - waiting for Thor's reply!
So I am a little curious, if your RV's were built during the timeframe of the recall, why are they not included!?
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Nursx2
You may want to give Thor a call at 877-855-2867. Have the last 8 of the VIN and they can look it up. Also, the Hurricane is subject to both awning recalls, the brackets and the bolts. Not sure if Thor can send you the bolts because the recall was issued by Carefree who is the manufacturer of the awning.
I will say that awning recalls are nothing to play with. My prior coach, a Forest River class C had a Dometic power awning which was under recall. The awning deployed while I was driving 55 MPH on Interstate 95. That was not a fun experience. At the time neither Dometic nor Forest River had any records of which coaches had the bad awning motors and they could not notify owners.
__________________
Dave
US Army (Ret)
2020 Entegra Accolade 37TS
2019 Jeep Grand Cherokee Trailhawk (Toad)
FMCA - F432054
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03-04-2015, 08:28 PM
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#11
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Senior Member
Brand: Thor Motor Coach
Model: 2015 Hurricane 34 J
State: Ohio
Posts: 680
THOR #1295
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Nice to know - I still have not received a response from my email to Thor - not really surprised though!
Thanks!
__________________
Darren
2015 Thor Hurricane 34 J
Custom paint 2019 (Pro Custom Inc., Elkhart, IN)
2019 Honda Accord 2.0T Sport 6 speed manual
(THOR)
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