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04-22-2018, 01:15 PM
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#21
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Senior Member
Brand: Thor Motor Coach
Model: Challenger 37BT
State: North Carolina
Posts: 259
THOR #11321
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LOL And I never called Bob Denman a Troll either I just said " SOMEONE trolling my posts" !
Sooo, if the shoe fits , or the hit dog Hollars ! LOL
NOT that I need to explain the reason for TWO THREADS, I SIMPLY WANTED AS MANY PEOPLE TO SEE THIS AS POSSIBLE, SO THEY WOULD KNOW TO CHECK THEIR DOORS !
Some people aren't happy unless their sticking their nose in other people's bussiness either Bob !
As the Great American Forest Gump said ” that all I have to say about that" ! [emoji4]
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Max Shaver Jr.
2017 Thor Challenger 37 TB
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04-22-2018, 01:31 PM
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#22
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I Think We're Lost!
Brand: Still Looking
Model: Tiffin Wayfarer 24 BW
State: New York
Posts: 22,195
THOR #8860
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Quote:
Originally Posted by Maxjr758
LOL And I never called Bob Denman a Troll either I just said " SOMEONE trolling my posts" !
Some people aren't happy unless their sticking their nose in other people's bussiness either Bob !
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That's fair enough...
But when you put your "business" on a public forum... it's gonna get read!
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"What: me worry?"
Good Sam Member 843599689
Current coach: Tiffin Wayfarer 24 BW
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04-23-2018, 12:53 PM
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#23
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Member
Brand: Thor Motor Coach
State: Pennsylvania
Posts: 33
THOR #3655
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I didn't post this bay door subject to argue with anyone. It is a very expensive fix and I just wanted everyone to be aware there is a possible problem lurking.
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04-24-2018, 01:51 PM
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#24
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Senior Member
Brand: Thor Motor Coach
Model: Challenger 37BT
State: North Carolina
Posts: 259
THOR #11321
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Everyone Check those Cargo Doors !
I found another Door Skin Coming Loose !
This is on a 2017 Challenger 37 TB with only 5640 miles.
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Max Shaver Jr.
2017 Thor Challenger 37 TB
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04-24-2018, 03:00 PM
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#25
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Senior Member
Brand: Thor Motor Coach
Model: '17 Hurricane 34F
State: Missouri
Posts: 235
THOR #6040
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is this a result of a design/assembly change recently, any older models having the same issue?
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04-24-2018, 03:11 PM
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#26
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Member
Brand: Thor Motor Coach
State: Pennsylvania
Posts: 33
THOR #3655
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Cant say, mine is a 2017 challenger, and I know of several other 2017s with the problem. Although that could extend to any model in the lineup. I am keeping track of any other instances.
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04-24-2018, 04:22 PM
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#27
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Senior Member
Brand: Thor Motor Coach
Model: Challenger 37BT
State: North Carolina
Posts: 259
THOR #11321
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Mine is a 2017 Challenger 37 TB it had around 5,120 miles when the Battery Compartment Door Skin let go ! Found another one loose yesterday, on the upper leading edge. 4th bay from front, right side.
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Max Shaver Jr.
2017 Thor Challenger 37 TB
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04-24-2018, 05:59 PM
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#28
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Member
Brand: Thor Motor Coach
State: Pennsylvania
Posts: 33
THOR #3655
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I have written a letter to thor customer service, explaining the problem, and suggesting it is a safety issue. I suggest everyone with the problem do the same.
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04-24-2018, 06:33 PM
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#29
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I Think We're Lost!
Brand: Still Looking
Model: Tiffin Wayfarer 24 BW
State: New York
Posts: 22,195
THOR #8860
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Good Luck! Please let us know how Thor handles this for you.
__________________
"What: me worry?"
Good Sam Member 843599689
Current coach: Tiffin Wayfarer 24 BW
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04-25-2018, 01:12 AM
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#30
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Senior Member
Brand: Thor Motor Coach
Model: Challenger 37BT
State: North Carolina
Posts: 259
THOR #11321
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Quote:
Originally Posted by sroyer
I have written a letter to thor customer service, explaining the problem, and suggesting it is a safety issue. I suggest everyone with the problem do the same.
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There is a Phone # in the Thor Motorcoach Owners Manual for reporting Safety Defects to the National Transportation Safety Board, think I'll call them them tomorrow.
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Max Shaver Jr.
2017 Thor Challenger 37 TB
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05-09-2018, 09:49 AM
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#31
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Senior Member
Brand: Thor Motor Coach
Model: Challenger 37BT
State: North Carolina
Posts: 259
THOR #11321
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Quote:
Originally Posted by Bob Denman
Good Luck! Please let us know how Thor handles this for you.
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Got a call from Thor Customer Service Supervision yesterday to say they had
" Reached Out " to the vendor Who supplies the CARGO DOORS, for the Challenger and have had no response, so your more than welcome to contact them yourself, but Thor will not replace the door ! The vendor is MISHAWAKA SHEET METAL .
WONDER if they're aware that Thor has thrown them under the bus !
(No pun intended )
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Max Shaver Jr.
2017 Thor Challenger 37 TB
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05-09-2018, 10:07 AM
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#32
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Senior Member
Brand: Thor Motor Coach
Model: Challenger 37BT
State: North Carolina
Posts: 259
THOR #11321
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Quote:
Originally Posted by captmetal
if you calculate correctly assuming wind force at 60 mph and sq footage of the door 7.25, the bending force, will be applied evenly over the mating surface and a high load in one area would nearly impossible, leaving a road hazard as the only possibility to supply sufficient force at a localized area, resulting in impact bend.
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Kool graphs, did ya get those from Google ?
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Max Shaver Jr.
2017 Thor Challenger 37 TB
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05-09-2018, 11:32 AM
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#33
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Senior Member
Brand: Thor Motor Coach
Model: Challenger 37TB
State: Kentucky
Posts: 1,032
THOR #1020
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Max - I had a problem with our frame extension and Thor passed the problem on to their supplier. The supplier was very responsive and worked with me to fix the issue. In my second career I worked for a huge manufacturing company that opted for a similar strategy. It was an attempt to "firewall" liabilities. In my case with Thor, all I wanted was the issue fixed.
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US Army Retired - Loving The Road Trip
Challenger 37TB
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05-09-2018, 01:46 PM
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#34
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Senior Member
Brand: Thor Motor Coach
Model: 2015 Hurricane 32n
State: Georgia
Posts: 186
THOR #2983
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Our last coach was a Tiffin (and our next one will be too). They fixed various things that they considered manufacturing or engineering defects for years after the warranty expired. Their CEO doesn’t have a door on his office...walk right in and talk to him.
My Hurricane spent several months at the CW service department during the warranty period. After expiration I paid somebody else for repairs to the furnace that CW claimed, after weeks in their back lot, that no problem was found.
To be fair, being a franchise system, some CWs are excellent and some not. Thor can’t afford to give up CW as they sell most of the lower-end Thor brand coaches. CW corporate needs to take steps to clean up the poor reputation created by some of their franchisees.
At the same time, $80k or $100k is a significant amount of money for most folks, if not to Thor. They need to improve our customer experience if they expect us to buy Thor when we make the decision to move up.
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05-09-2018, 02:54 PM
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#35
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Senior Member
Brand: Thor Motor Coach
Model: Challenger 37BT
State: North Carolina
Posts: 259
THOR #11321
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Quote:
Originally Posted by Tom Bowe
Our last coach was a Tiffin (and our next one will be too). They fixed various things that they considered manufacturing or engineering defects for years after the warranty expired. Their CEO doesn’t have a door on his office...walk right in and talk to him.
My Hurricane spent several months at the CW service department during the warranty period. After expiration I paid somebody else for repairs to the furnace that CW claimed, after weeks in their back lot, that no problem was found.
To be fair, being a franchise system, some CWs are excellent and some not. Thor can’t afford to give up CW as they sell most of the lower-end Thor brand coaches. CW corporate needs to take steps to clean up the poor reputation created by some of their franchisees.
At the same time, $80k or $100k is a significant amount of money for most folks, if not to Thor. They need to improve our customer experience if they expect us to buy Thor when we make the decision to move up.
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I plan on talking to Mishawaka Sheet Metal as it's ovious Thor could care less. I just don't understand Thor not taking care of an obvious design/manufacturing flaw. One Lawsuite because someone was injured, or Killed by a flying door panel, or in a crash caused by one, will cost them more than correcting this problem. I have to get this registered/documented with the NTSB so if it does happen, there is ample proof, that Thor was well aware of the problem.
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Max Shaver Jr.
2017 Thor Challenger 37 TB
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05-11-2018, 04:20 PM
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#36
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Member
Brand: Thor Motor Coach
Model: Challenger
State: Michigan
Posts: 30
THOR #5237
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Cargo Door Skin peeling off
I see that I'm not the only Challenger with this issue. I consider myself out of warranty so I will attempt to fix myself (2017 37TB). Clear gorilla tape is holding it on for now, but starting to look like heck....does anyone have any permanent solution suggestions? Thanks
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05-11-2018, 11:45 PM
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#37
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Junior Member
Brand: Thor Motor Coach
Model: Four Winds 24HL
State: Arizona
Posts: 4
THOR #8868
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Quote:
Originally Posted by Maxjr758
LOL And I never called Bob Denman a Troll either I just said " SOMEONE trolling my posts" !
Sooo, if the shoe fits , or the hit dog Hollars ! LOL
NOT that I need to explain the reason for TWO THREADS, I SIMPLY WANTED AS MANY PEOPLE TO SEE THIS AS POSSIBLE, SO THEY WOULD KNOW TO CHECK THEIR DOORS !
Some people aren't happy unless their sticking their nose in other people's bussiness either Bob !
As the Great American Forest Gump said ” that all I have to say about that" ! [emoji4]
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With 89,000 posts on the Spyder forum and already 3,000 on this one, Bob needs to find something else to entertain himself. I have it, how about taking a vacation in the RV.
__________________
George
Santa Rosa,Ca
2017 Four Winds 24HL
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05-12-2018, 12:26 AM
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#38
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I Think We're Lost!
Brand: Still Looking
Model: Tiffin Wayfarer 24 BW
State: New York
Posts: 22,195
THOR #8860
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Are you stalking me?
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05-12-2018, 01:22 AM
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#39
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Senior Member
Brand: Thor Motor Coach
Model: outlaw 37ls
State: Europe
Posts: 230
THOR #6831
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Quote:
Originally Posted by bob denman
Are you stalking me?
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bob he is not stalking you! But working on becoming a #$%%^&
you have always been nice and helpfull
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05-12-2018, 01:25 AM
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#40
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Senior Member
Brand: Thor Motor Coach
Model: Four Winds 28z
State: Florida
Posts: 401
THOR #5725
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2nd the motion. Discussion?
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