Sounds like your automatic set point is OFF, recalibrate it and retest.
You can download the lippert manual at
https://support.lci1.com/motorized-standard-leveling
Here's the instructions for 2009 to present
Level Zero Point Calibration
Before auto leveling features are available, the Level Zero point must be set. This is the point to which the
system will return when an auto leveling cycle is initiated. To set the zero point (controller module must be
fully secured in production intent location), first run a manual leveling sequence to get the vehicle to the
desired level point. Then activate the Level Zero point configuration mode.
This mode is enabled by performing the following sequence:
1.
Turn panel off. Then turn panel on.
2.
Perform the following:
A. Press the Front switch 5 times.
B. Press the Rear switch 5 times.
3.
At this point all LED outputs will blink, and the buzzer will be off.
4.
You are now in IDLE mode ready to set Zero Point.
5.
With a carpenter’s level, manually level the coach. This will give the leveling controls the reference
point for the Zero Point Configuration.
6.
When coach is completely leveled, manually press the Retract All switch 3 times to set the zero point.
For Diesel Units with Airbag Suspensions ONLY:
NOTE: You may also enter zero mode per above at anytime the system is in IDLE mode. The user then has
control to extend any pair of jacks while in zero mode in order to position the vehicle properly prior
to programming.