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Old 08-15-2015, 08:28 PM   #1
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Brand: Thor Motor Coach
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THOR #2299
Lost basement storage compartment keys

I have a 2011 Serrano 33A and have misplaced the basement storage compartment key. It was a TriMark key. Called Thor and they gave me a key code and when I called TriMark they said that code did not exist. Anyone with a 31 or 33 Serrano (2011) could you please look at the code stamped on your key and let me know so I can get a replacement from TriMark.
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Old 08-15-2015, 09:30 PM   #2
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THOR #1469
Have you checked all the locks? Normally the code is stamped on the lock.
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Old 08-15-2015, 11:42 PM   #3
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Hi,
Thanks for the reply. I took the back off one of the lock mechanisms but did not see any code. Guess I'll try Thor again on Monday. Thanks again.
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Old 08-16-2015, 12:34 AM   #4
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THOR #892
I thought CH751 keys were universal for basement compartments...
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Old 08-16-2015, 01:17 AM   #5
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Me too
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Old 08-16-2015, 01:48 AM   #6
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Yeah, I thought so too. When TriMark told me the code Thor gave me (CH1157) did not exist, I ordered two CH751 keys. They came today. but did not work. Back to calling Thor on Monday and not looking forward to getting put on hold for 45 minutes waiting on someone to talk to. Thanks for your replies.
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Old 08-16-2015, 02:14 AM   #7
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THOR #121
As long as you have all ready removed the lock, take it to a RV dealer a good parts man (Not Camping World) may have the key in stock. Or take it to a local lock smith
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Old 08-16-2015, 06:14 AM   #8
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Quote:
Originally Posted by johnaunderwood View Post
Yeah, I thought so too. When TriMark told me the code Thor gave me (CH1157) did not exist, I ordered two CH751 keys. They came today. but did not work. Back to calling Thor on Monday and not looking forward to getting put on hold for 45 minutes waiting on someone to talk to. Thanks for your replies.
I just looked at my TriMark keys, the code could be :1157 (without any letter prefix) my TriMark keys have a 4 digit code and one of them is 11**...
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Old 08-16-2015, 06:24 AM   #9
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Here is a list of TriMark Key codes / part numbers:

The full list is on the .pdf attachment.
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Old 08-16-2015, 06:33 PM   #10
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Thanks rivraton
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Old 08-16-2015, 09:01 PM   #11
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THOR #2072
Quote:
Originally Posted by rivraton View Post
I thought CH751 keys were universal for basement compartments...
That is what my keys are marked.
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Old 08-16-2015, 09:08 PM   #12
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Originally Posted by Daveht View Post
That is what my keys are marked.
Evidently, Serranos actually have secure basement storage.
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Old 09-07-2015, 10:46 PM   #13
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Solved

The locks were not TriMark as Thor said, but made by Southco the key code was R001.
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