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Old 07-14-2023, 09:16 PM   #1
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Brand: Thor Motor Coach
Model: ACE 29G
State: Florida
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Thor Ace 29g..2023...Passenger side mirror

While camping at Lion Country Safari over 4th of July another arriving Camper came too close to our ACE and tore off the passenger side mirror with heater and camera. See photo.

I got a Mobile RV Tech to remount it for the 200 mile journey home.

Their insurance is covering the replacement at 1275.00 material and labor.

I have appointment to have mirror replaced this Monday.

My question is will there be any issue installing as the Mobile tech has to use larger screws than originals as the originals were also ripped out and twisted.

Any one having to replace a mirror before and is there anything I need to be aware of.Click image for larger version

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Old 07-17-2023, 12:43 AM   #2
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Have you sourced the new mirror yet? Iíve been waiting for a back ordered one for my class C for about six weeks now. Argh!
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Old 07-17-2023, 12:55 AM   #3
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Doubtful a Class C would have mirror like a Class A. Longer or bigger screws should be fine.

On my previous coach, (Vegas) I had used 2 longer screws to remount the passenger mirror with about an inch of plexiglass. The tapered front sidewall made it hard to see much around the awning brackets. Got those screws at the local hardware store, the longest they carried.
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Old 07-17-2023, 01:59 AM   #4
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Yes Pete... The dealer acquired it and I go for install tomorrow.

When the OP ripped it off the ACE the original screws were mangled so the Mobile Tech used a fatter screw to secure the damaged mirror for the trip home...the arm is secure but the mirror twists in the wind as you drive on.
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Old 07-17-2023, 02:02 AM   #5
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Originally Posted by Rvman12 View Post
Yes Pete... The dealer acquired it and I go for install tomorrow.

When the OP ripped it off the ACE the original screws were mangled so the Mobile Tech used a fatter screw to secure the damaged mirror for the trip home...the arm is secure but the mirror twists in the wind as you drive on.
There's allen set screws in the base to tighten and stop that.
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Old 07-18-2023, 01:44 AM   #6
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Dealer tried Allen Wrench, damage is such that the cover wobbles.
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Old 07-18-2023, 01:49 AM   #7
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Murphys Law

Dealer installed new mirror and camera does not get a video signal BUT the damaged camera still provides a signal....thus the ACE wiring is not the issue.

So the new mirror goes back to Valtec and another new one is to be sent with a 3 week back order delay.

Thus we continue to drive 1 eyed blind!
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Old 07-18-2023, 10:27 PM   #8
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General RV has it now in Ocala. Also have a bathroom warranty claim so they will include the mirror work and some scratches needing repair.

Over...Under..1 month!
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Old 07-20-2023, 03:25 AM   #9
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Model: Tuscany 40ex
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Thor mounted the mirrors on our class a with wood screws, a block of wood was embedded into the fiberglass, on my last trip to Florida the rt mirror was floppy around when the wood screws pulled loose, I ended up removing the wood screws and drilling the holes up to 5/16 and used stainless bolts and self locking nuts, guess you were lucky the screws pulled out without ripping the fiberglass
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Old 07-22-2023, 10:21 PM   #10
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Model: Venetian M37
State: Texas
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Lost passenger side mirror class A. Wyoming wind gusts pull door our hand and hit mirror. Pricey parts and repair. Dealer repair did not correctly re-attach wires in the external mechanism so had intermittent camera problems. Took to another RV repair facility…. They pulled out their test controller and isolated the problem as a wiring not a controller issue. Fixed and all worked well. Last time in initial facility.

Had numerous quality control issues from first repair facility. I’ll let you speculate on who that was.

Hope your final repair goes as well. It’s hard to drive RVs without side camera and limited use of rear view mirror. Did repair the broken mirror glass with clear wide tape to get us thru the trip.
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Old 09-13-2023, 04:27 AM   #11
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Finally got our ACE back today from General RV, 8 weeks to the day.

Installed new passenger mirror with camera, new headlight bezel and minor body work to right front for surface gouges with new decal.

Took 7 weeks so they claim for the decal to be supplied.

Just glad OP also had Progressive to pay the 4250 repair bill.Click image for larger version

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