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03-12-2020, 04:38 PM
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#1
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Senior Member
Brand: Thor Motor Coach
Model: Axis 25.2
State: Florida
Posts: 359
THOR #4466
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Vinyl Woes!
Our 2017 Axis 25.2 sofa, passenger and driver chairs show much deterioration after only 3 years. I emailed Thor with no response yet to see if the vendors have a longer warranty period than Thor does on the unit. It has not had rough treatment at all. There are no kids, pets or endangered wild animals secretly kept. I'm very disappointed in the quality. The pictures don't show the smaller cracked and flaking areas. There is no way I can trade this on a new RV without taking a huge loss. Anyone else had this problem? Any suggestions?
Enlarging the pics shows them properly. I don't know why they post cattywompus.
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Dennis and Pam
2017 Axis 25.2
Toad - 2004 Honda CR-V
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03-12-2020, 05:53 PM
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#2
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Senior Member
Brand: Thor Motor Coach
Model: 2018 24.1 AXISSIXxSIX
State: Arizona
Posts: 2,890
THOR #13932
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Easily 300 posts about this on this forum.
In a nutshell:
The entire industry including household furniture got a big ol' bad batch.
Many many rv from that year and 2016 along with many to most home furniture is doing this.
There is no recourse for you at all UNLESS you bought the extended warranty on the interior.
Commonly poopoo'd by those who won't pay for it, heaven sent for those who did.
I'm going to guess a new couch is going to be the same price, or less, than upholstery will be.
Now is the perfect time for that dual recliner upgrade.
And
That's barely a hit on a trade in.
$500 bucks is top dollar for them to pay for fixing that.
$1,000 buys them recliners they can charge $2,000 for as an upgrade.
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03-12-2020, 09:13 PM
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#3
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Senior Member
Brand: Thor Motor Coach
Model: Axis 25.2
State: Florida
Posts: 359
THOR #4466
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Ouch! But thank you for the info. I feel better about trade in whether I fix it or not.
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Dennis and Pam
2017 Axis 25.2
Toad - 2004 Honda CR-V
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03-12-2020, 09:27 PM
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#4
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Senior Member
Brand: Thor Motor Coach
Model: Axis 25.2
State: Florida
Posts: 359
THOR #4466
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Followup: Thor contacted me and requested my VIN. We shall see what is decided. My past dealings with them have been in my favor. I have never felt they were trying to not deal fairly.
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Dennis and Pam
2017 Axis 25.2
Toad - 2004 Honda CR-V
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03-13-2020, 11:10 PM
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#5
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Senior Member
Brand: Thor Motor Coach
Model: Axis 25.2
State: Florida
Posts: 359
THOR #4466
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Nice email received from Thor today concerning the vinyl deterioration. It was polite but basically said
"SORRY BUBBA, YOU'RE ON YOUR OWN!"
Well, I did paraphrase but you get the idea. I've been reading up on this problem and it is everywhere, but you probably knew that. Guess I'm late to the party again.
Has anyone used Covercraft seat covers on their captain's chairs? Any others? We're going to buy seat covers for them but cover the jackknife sofa ourselves. This will be a redecorating opportunity that should set us apart from the crowd.
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Dennis and Pam
2017 Axis 25.2
Toad - 2004 Honda CR-V
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03-13-2020, 11:16 PM
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#6
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Senior Member
Brand: Thor Motor Coach
Model: 2018 24.1 AXISSIXxSIX
State: Arizona
Posts: 2,890
THOR #13932
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It is an opportunity and that's a good way to look at it.
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03-21-2020, 08:04 PM
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#7
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Junior Member
Brand: Thor Motor Coach
State: California
Posts: 7
THOR #2709
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Vinyl Woes
So, it looks like nothing's changed. Our 2012 Hurricane, which we bought used, had the same problem. We've reupholstered the Couch, most of the driver and passenger chairs, and the dinette "pillows". Oh, and by the way, never mind the interior, we've had to have the house reattached to the chassis on both sides from the front of the coach to the door, and under the slide...if you ever have this problem, Fix-Auto is the place to go.
Thor's take on all of this is too bad! Not under warranty, not our problem, even if the whole thing collapses on you. Safety problem? Who cares!
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03-21-2020, 08:20 PM
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#8
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Senior Member
Brand: Thor Motor Coach
Model: 2018 24.1 AXISSIXxSIX
State: Arizona
Posts: 2,890
THOR #13932
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[QUOTE=bknox;227796]
Thor's take on all of this is too bad! Not under warranty, not our problem, even if the whole thing collapses on you. Safety problem? Who cares
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Let us know if you find a good company that does the capt. car seat covers...we're looking too.
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03-22-2020, 01:43 AM
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#17
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Member
Brand: Thor Motor Coach
Model: Vegas 24.1
State: North Carolina
Posts: 45
THOR #3169
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I will probably try the silver color. Thanks for the tip. I’d never heard of it.
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03-22-2020, 02:07 AM
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#18
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Senior Member
Brand: Thor Motor Coach
Model: Gemini 24TX (Formerly)
State: California
Posts: 1,433
THOR #5821
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I wonder if you contacted the furniture manufacturer, they might be more inclined to at least help. Years ago, on a Ford I still own, when it was about five years old, the signal mirrors reflective material de-laminated. I bypassed Ford, contacted the vendor that sold them to Ford, and they promptly replaced both mirrors at no cost to me. Years later, they are still good. If you identify the furniture manufacturer, it certainly might be worth the time to contact them.
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03-22-2020, 02:16 AM
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#19
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Senior Member
Brand: Thor Motor Coach
Model: 2016 Vegas 25.2
State: Florida
Posts: 2,223
THOR #1589
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Quote:
Originally Posted by richardehrhart
My 2016 ACE 30.1 had te same problem. We tried vinyl repair kits but that only compounded the problem. For about $160 we reupholstered the entire dinette and 3 window valances. It looks great and feels great(no more sticking to the vinyl with sweaty legs). See Pics.
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Nice job. Thanks for sharing the pictures.
Our 2016 Vegas has the same pleather problem. Can't replace the couch with recliners on a 25.2 because of the water tank that lies below that couch. So it is time to reupholster, couch and front seats.
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I think we need to stop calling it "working from home" and start calling it "living at work!"
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03-22-2020, 03:12 AM
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#20
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Member
Brand: Thor Motor Coach
Model: Vegas 24.1
State: North Carolina
Posts: 45
THOR #3169
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I will definitely look into this. Thanks.
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