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Old 11-03-2020, 04:16 PM   #1
Junior Member
 
Brand: Thor Motor Coach
Model: palazzo
State: Florida
Posts: 1
THOR #19365
New 2019 palazzo

Purchased 6-20, solar charger not working, inverter not working,both not hooked up from factory!!! Right front camera not working,large slide not working,usb not working,,passenger side mirror glass fell out, still not fixed todayís date 11-3-20!! Problems with toilet! Cab ac not cooling!! All this the the first week of ownership!!99 percent of problems are from the Thor factor!! Would I buy another Thor product, hell no!!!! John Sutmire!!
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Old 11-03-2020, 04:24 PM   #2
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Brand: Still Looking
Model: Tiffin Wayfarer 24 BW
State: New York
Posts: 16,921
THOR #8860
Sorry to hear of all of the troubles.
But welcome to the forum anyway!
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Old 11-03-2020, 05:45 PM   #3
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Brand: Thor Motor Coach
Model: 2020 Magnitude SV34
State: Florida
Posts: 1,398
THOR #12751
I see you are from Florida. Not sure who your dealer is or how good they are but it would be worth the trip to the Factory Service Center in Wakarusa.

They have access to the parts and will fix things better than the factory because have the experience most dealers don't have.... all they do is fix Thor products every day.

That all being said... it does suck that a new coach has that many problems.

Did you do a PDI? Other than the mirror and maybe the USB... the other issues on your list would have been caught on a thorough PDI.... and then fixed.... before you signed the papers and drove off the lot.
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Old 11-03-2020, 06:01 PM   #4
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Brand: Still Looking
Model: Newmar Bay Star Sport 300
State: Alabama
Posts: 2,764
THOR #6826
It is always disappointing to hear stories like this. But itís not unusual. And it doesnít matter which brand you buy. Most of the items you list will be easy fixes and were it mine Iíd do it myself and be glad for the learning experience. It does underscore the importance of doing a thorough PDI and test drive before purchasing. The good news is that once these bugs are worked out youíll probably have a nice coach providing many years of good service. I hope you can get to a happy place.
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