I cannot install the message tools. I get to the little menu that says "click on RUN" - which is a reference to my anti-virus software asking if I want to run the program, but it doesn't appear and there is nothing to click to "RUN". Eventually, it goes back to the beginning and tells me I need the tool. What can I do to fix this?
There shouldn't be anything you have to install. Private Messages is already installed.
Up in the right hand corner of the page, it says (Private Messages). All you have to do is click on that to use our PM. It will open up and you just have to choose who you want to send a PM to.