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01-24-2017, 08:56 PM
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#1
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Junior Member
Brand: Thor Motor Coach
Model: ACE 27.1
State: Arizona
Posts: 21
THOR #5851
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JRV215NR Replacement
For those who have replaced their older Jensen JRV212T with the Jensen JRV215NR, is this radio still in production and if so where can I purchase one. My 212T has died over the weekend and I would like to upgrade this model to something newer
Sara
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01-24-2017, 09:27 PM
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#2
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Senior Member
Brand: Thor Motor Coach
Model: Hurricane 32A
State: Florida
Posts: 1,873
THOR #2829
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The 215 is discontinued as well - though you might still find one...
JRV9000 appears to be replacement:
http://www.thorforums.com/forums/f10...9000-4977.html
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Greg
Not yet retired...
Florida (Michigan transplant)
2014 Hurricane 32A
2000 Infinity (previous)
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01-24-2017, 09:32 PM
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#3
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Senior Member
Brand: Thor Motor Coach
State: Georgia
Posts: 2,585
THOR #4735
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ASA sent me a 212T replacement at no charge
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01-24-2017, 10:45 PM
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#4
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Junior Member
Brand: Thor Motor Coach
Model: ACE 27.1
State: Arizona
Posts: 21
THOR #5851
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ASA supplied 212T
How old was your original 212T that ASA Jensen sent a replacement free of charge. I have a 2014 Thor ACE and my 212T just went out this weekend
Sara
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01-25-2017, 12:46 AM
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#5
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Senior Member
Brand: Thor Motor Coach
State: Georgia
Posts: 2,585
THOR #4735
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2014, of course
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the Turners...
two Campers, two Electric cars
former diesel pusher traveler
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01-25-2017, 02:12 PM
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#6
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Junior Member
Brand: Thor Motor Coach
Model: ACE 27.1
State: Arizona
Posts: 21
THOR #5851
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Hmmm, same year as mine guess this merits a call to Jensen and see if and what they can do for me
Sara
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01-27-2017, 11:11 PM
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#7
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Junior Member
Brand: Thor Motor Coach
Model: ACE 27.1
State: Arizona
Posts: 21
THOR #5851
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Jensen JRV212T dead radio
I did give a call to Jensen and they are going to exchange my dead radio for a repaired JRV212T, all I have to do is pay postage.
Thanks so much for your post regarding this
Sara
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01-28-2017, 03:58 AM
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#8
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Senior Member
Brand: Thor Motor Coach
Model: Windsport 27K
State: Kentucky
Posts: 881
THOR #2817
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Can you post the phone number that you used to contact Jensen? I have the same problem.
Thanks
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01-28-2017, 01:29 PM
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#9
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Junior Member
Brand: Thor Motor Coach
Model: ACE 27.1
State: Arizona
Posts: 21
THOR #5851
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Jensen Contact Number
Here is the contact number 877-845-8750.
Good Luck
Sara
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01-28-2017, 01:40 PM
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#10
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Senior Member
Brand: Thor Motor Coach
Model: Hurricane 32A
State: Florida
Posts: 1,873
THOR #2829
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The number Sara posted is the same I used - listed as 'technical assistance' on their website. Also had a 2014 - last winter - and they confirmed my diagnosis that it needed replacement - but didn't cover the replacement...
I didn't push hard because I have an extended service plan - and already had other work to be done - so it didn't cost me anything for the claim thru them.
There is also a 'customer service' number on their website: 877-305-0445
It is definitely an issue with this radio not liking the repeated removal and application of power thru the use/store switch. Hopefully they have recognized that and changed their position since last winter and will replace yours as well! Good luck!!
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Greg
Not yet retired...
Florida (Michigan transplant)
2014 Hurricane 32A
2000 Infinity (previous)
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01-28-2017, 09:31 PM
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#11
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Senior Member
Brand: Thor Motor Coach
Model: Windsport 27K
State: Kentucky
Posts: 881
THOR #2817
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Thanks you Sara and Greg. I will call on Monday.
Mike
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02-19-2017, 03:55 AM
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#12
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Senior Member
Brand: Thor Motor Coach
Model: Windsport 27K
State: Kentucky
Posts: 881
THOR #2817
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I contacted ASA and asked if I could return our JRV212T to them for a replacement. They sent me instructions and a return number and I sent the unit to them. They found the radio to be defective and sent a new or a refurbished unit back to me. I installed the new radio and it works fine. The display appears to be brighter than the old unit and the sound and reception also seem to be better. Fingers crossed...
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02-19-2017, 02:21 PM
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#13
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Junior Member
Brand: Thor Motor Coach
Model: ACE 27.1
State: Arizona
Posts: 21
THOR #5851
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Yes Same here on my 212T radio. I thought I imagined that it sounded better as well. I had just replaced the 2 front speakers prior to installing the replacement radio
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02-19-2017, 02:23 PM
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#14
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Junior Member
Brand: Thor Motor Coach
Model: ACE 27.1
State: Arizona
Posts: 21
THOR #5851
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Oh by the way after I got my radio back I called Jensen to thank them for their great service. I was told that whatever enhancements there are for the 212T would be incorporated at time of repairs
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