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Old 01-24-2017, 07:56 PM   #1
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JRV215NR Replacement

For those who have replaced their older Jensen JRV212T with the Jensen JRV215NR, is this radio still in production and if so where can I purchase one. My 212T has died over the weekend and I would like to upgrade this model to something newer

Sara
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Old 01-24-2017, 08:27 PM   #2
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The 215 is discontinued as well - though you might still find one...
JRV9000 appears to be replacement:
http://www.thorforums.com/forums/f10...9000-4977.html
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Old 01-24-2017, 08:32 PM   #3
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ASA sent me a 212T replacement at no charge
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Old 01-24-2017, 09:45 PM   #4
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ASA supplied 212T

How old was your original 212T that ASA Jensen sent a replacement free of charge. I have a 2014 Thor ACE and my 212T just went out this weekend

Sara
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Old 01-24-2017, 11:46 PM   #5
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2014, of course
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Old 01-25-2017, 01:12 PM   #6
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Hmmm, same year as mine guess this merits a call to Jensen and see if and what they can do for me


Sara
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Old 01-27-2017, 10:11 PM   #7
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Jensen JRV212T dead radio

I did give a call to Jensen and they are going to exchange my dead radio for a repaired JRV212T, all I have to do is pay postage.
Thanks so much for your post regarding this

Sara
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Old 01-28-2017, 02:58 AM   #8
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Can you post the phone number that you used to contact Jensen? I have the same problem.

Thanks
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Old 01-28-2017, 12:29 PM   #9
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Red face Jensen Contact Number

Here is the contact number 877-845-8750.
Good Luck
Sara
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Old 01-28-2017, 12:40 PM   #10
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The number Sara posted is the same I used - listed as 'technical assistance' on their website. Also had a 2014 - last winter - and they confirmed my diagnosis that it needed replacement - but didn't cover the replacement...
I didn't push hard because I have an extended service plan - and already had other work to be done - so it didn't cost me anything for the claim thru them.

There is also a 'customer service' number on their website: 877-305-0445

It is definitely an issue with this radio not liking the repeated removal and application of power thru the use/store switch. Hopefully they have recognized that and changed their position since last winter and will replace yours as well! Good luck!!
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Old 01-28-2017, 08:31 PM   #11
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Thanks you Sara and Greg. I will call on Monday.
Mike
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Old 02-19-2017, 02:55 AM   #12
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I contacted ASA and asked if I could return our JRV212T to them for a replacement. They sent me instructions and a return number and I sent the unit to them. They found the radio to be defective and sent a new or a refurbished unit back to me. I installed the new radio and it works fine. The display appears to be brighter than the old unit and the sound and reception also seem to be better. Fingers crossed...
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Old 02-19-2017, 01:21 PM   #13
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Yes Same here on my 212T radio. I thought I imagined that it sounded better as well. I had just replaced the 2 front speakers prior to installing the replacement radio
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Old 02-19-2017, 01:23 PM   #14
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Oh by the way after I got my radio back I called Jensen to thank them for their great service. I was told that whatever enhancements there are for the 212T would be incorporated at time of repairs
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