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Old 02-08-2020, 01:09 AM   #1
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Axxera TV Difficulties

Cable reception is terrible, snowy at best. When using HDMI connection to view off my phone, or using digital antenna, there is no problem at all. I have been in RV resorts that have up to date cable, and some without any improvements, and get the same poor reception. I have used different cables to connect to RV, and changed the connection to the RV, but have had no improvement. I checked for loose wiring at box where antenna switch is, and tightened what was loose, but still no improvement. I have noticed that if I wiggle expose wires, or TV itself, picture clears a little. How do I get at the cable connection at the TV to check the connections there? I canít get my hand behind the TVs and donít see how to detach TV from wall connection.
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Old 02-08-2020, 01:44 AM   #2
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What particular model & year Thor product do you have? It helps to narrow it down to the coach in question so those that have that model may be able to help
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Old 02-09-2020, 12:36 AM   #3
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2018 Vegas 24.1
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Old 02-09-2020, 12:46 AM   #4
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Did you check the connections to the splitter? Mine were all loose from the factory. On ours, the splitter was behind the microwave but yours may be somewhere else. Our TVs have straps to pull that release the latches.

Did you do a search on this forum? There has been discussion about the TVs and reception issues.

The cheap Seiki TVs that came with our Vegas are without QAM tuners, so they don't work with some cable systems. I replaced one and have been at many parks since with cable and not had a problem with the remaining Sucky TV.
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Old 02-09-2020, 12:52 AM   #5
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Thank you. I did do a search, but could not find my particular problem. Also, I did tighten the connections at the splitter, but did not get any better
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Old 02-09-2020, 11:00 PM   #6
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Do you turn the antenna booster off when trying to use cable?

https://www.thorforums.com/forums/f4...ion-20609.html
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Old 02-09-2020, 11:38 PM   #7
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Yes. It's turned off.
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Old 02-15-2020, 06:57 PM   #8
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The coax at the back of the tv is probably Loose. Contact Thor or your dealer to see how you release the tv from the mount to tighten the coax. If not the tuner of the tv bay be bad.
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Old 02-16-2020, 02:16 PM   #9
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I found my splitter under the bed and replaced it with a new one (super cheap at the hardware store). Although the original splitter looked fine, the replacement solved my problem.

It sounds like your issue may be the connection behind the tv. Thereís another thread on the forum now that describes how to remove a tv from those tight wall brackets. Tightening the cable connection should do it.
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Old 02-16-2020, 11:15 PM   #10
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Cable TV Poor Reception

Thank you for all your suggestions. Currently I am at a campground without cable. Once I get to my next spot, I will try your suggestions to see if reception improves.
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