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Old 08-27-2018, 11:30 PM   #1
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Brand: DRV
Model: Mobile Suites 38rssa
State: Alaska
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THOR #8691
Dish winegard travler 1000

I am getting a message on my box saying no communication with antenna. Any body know any solutions?

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Old 08-28-2018, 01:02 AM   #2
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THOR #1758
Check the data cable on the back of the interface box for loose conection
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Old 08-28-2018, 02:25 AM   #3
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THOR #3109
Also all coax connections on roof...
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Old 08-29-2018, 12:30 PM   #4
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I've checked all my connections, any other ideas?
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Old 08-29-2018, 12:45 PM   #5
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certainly sounds like a disconnect somewhere - you'll have to find and diagnose this one on your own.
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Old 08-29-2018, 01:09 PM   #6
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THOR #11130
Does the antenna have power supplied to it, if required? Not familiar with that model but some do require it. Have you checked that?
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Old 08-29-2018, 01:16 PM   #7
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THOR #3109
Have you talked to Winegard? 800-788-4417. Usually very helpful, but they don't know a lot about Dish setups.
One of the problems with different vendors for a single system--Dish surely doesn't know Wingard SK-1000 operations, but Winegard does know some ideas about Dish...
Forgot if you have the H3 and DPH42 switch? If so, is the power to the switch plugged in a live outlet?
Hope I don't sound too pushy, but these expensive setups can be frustrating at times.
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Old 08-29-2018, 02:10 PM   #8
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Brand: DRV
Model: Mobile Suites 38rssa
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THOR #8691
No don't have the switches, and it has power, and it reads can't connect to antenna
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Old 09-01-2018, 03:20 PM   #9
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Brand: DRV
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THOR #8691
After talking to Winegard, they are sending me a new turret. Has anybody changed a turret and how hard is it?
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Old 09-01-2018, 05:42 PM   #10
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If you don't already have the manuals--here is link:

TRAVLER SK-1000 - Winegard Company

Have been told the replacement is an awkward process but not too difficult.

Joe
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