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Old 09-29-2017, 05:54 PM   #1
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Brand: DRV
Model: 38 RSSA
State: Florida
Posts: 43
THOR #2055
Good Service

Stopped in Amarillo Tx. on Tuesday night and our off door slide would not open. I did all of the normal checks still would not work. We were heading to Oklahoma City the next day. I called Rolling Retreats in Elk City Ok they were on the way. I went in the next morning and Slade repaired the slide in about an hour. He worked on the unit as soon as I got there. It was a diode that never goes out. Lucky for me he had one and we were on the way. I did not buy my unit there. He did the repair and the charge was very fair. I can recommend that if you need repairs and are their neighborhood to stop by.

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Old 09-29-2017, 06:11 PM   #2
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Brand: DRV
Model: 38RSSA
State: Wisconsin
Posts: 342
THOR #3221
My wife and I had the opportunity to meet Alicia and Slade this last March. Wonderful people, we were impressed with Alicia’s knowledge of DRVs! Slade’s service is legendary!!! I only wish we would’ve known about those people when we bought our MS.

Haven’t heard one negative thing about RR on these forums yet! Glad to see your positive post!

Dan
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Old 09-29-2017, 06:17 PM   #3
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Brand: Still Looking
Model: Tiffin Wayfarer 24 BW
State: New York
Posts: 22,195
THOR #8860
We see so many complaints, that it's really nice to hear some good news; Thanks!
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Old 09-29-2017, 09:36 PM   #4
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Brand: DRV
Model: 36 RSSB3
State: South Dakota
Posts: 46
THOR #2152
We have been going to Slade for warranty, then service work for 5 years. He's always been great. And we didn't buy it there but we will the next one!
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