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Old 10-20-2019, 08:11 PM   #41
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Brand: DRV
Model: 44' Santa Fe
State: Montana
Posts: 392
THOR #2053
Ed Fry still answers the phone as the service manager today.

Bill

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Old 10-20-2019, 09:59 PM   #42
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Brand: DRV
Model: 2019 MS 39DBRS3
State: Delaware
Posts: 554
THOR #9431
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Originally Posted by dapperdan View Post
What happened to Ed Fry?

Dan
Apparently moved into a new QA position addressing the top 5 concerns many owners are experiencing.
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Old 10-21-2019, 01:23 AM   #43
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Brand: DRV
Model: MSA 40
State: North Dakota
Posts: 33
THOR #10945
How about Greg Weldon? He is the one we had the most trouble with, as far as warranty issues.

Dave
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Old 10-21-2019, 01:37 PM   #44
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Brand: DRV
Model: 39TKSB3 "Modified"
State: South Dakota
Posts: 1,837
THOR #1661
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Originally Posted by dapperdan View Post
What happened to Ed Fry?

Dan
Do you mean "Mr NO" ???
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Old 10-21-2019, 01:44 PM   #45
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Brand: DRV
Model: 38RSSA
State: Wisconsin
Posts: 341
THOR #3221
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Originally Posted by Cummins12V98 View Post
Do you mean "Mr NO" ???


Dan
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Old 10-21-2019, 05:29 PM   #46
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Brand: DRV
Model: 2018 MS 38RSSA
State: Alberta
Posts: 44
THOR #16726
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Originally Posted by Cummins12V98 View Post
Do you mean "Mr NO" ???
Funny that was the answer to the one question and only question I have ever received a reply to
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2018 Mobile Suites 38RSSA
2019 F350
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Old 10-21-2019, 10:42 PM   #47
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Brand: DRV
Model: 39TKSB3 "Modified"
State: South Dakota
Posts: 1,837
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Originally Posted by Campingnut View Post
Funny that was the answer to the one question and only question I have ever received a reply to


He is a real piece of work!!!

My Pantry is 5/8" out of square front to back in about 16". Per "Mr NO" "I have seen worse in Million Dollar Homes".

That's just one example.

He is also VERY rude! I introduced him to my wife (they had previously met a few days earlier) and I was just trying to be polite. His BLUNT reply was "I hav already met her". VERY RUDE!!! My wife about fell over.
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