Journey with Confidence RV GPS App RV Trip Planner RV LIFE Campground Reviews RV Maintenance Take a Speed Test Free 7 Day Trial ×
 

Go Back   Thor Forums > Thor Industry Towables - Travel Trailers & Fifth Wheels > DRV Luxury Suites
Click Here to Login
Reply
 
Thread Tools Display Modes
 
Old 08-28-2017, 02:49 PM   #1
Senior Member
 
Brand: DRV
Model: 41RSSB4
State: South Dakota
Posts: 313
THOR #5859
MW Died :(

I hope this is not a trend. The MW/Convection oven died. I think related to the door switch. Any experience with how warranty covers appliances? Would this be something the factory would take care of when I am there?
Thanks

__________________
George
Kerrville, Tx
2015 Mobile Suites 41RSSB4
2011 F350 Dually 6.7 PSD
Fulltimer50 is offline   Reply With Quote
Old 08-28-2017, 03:17 PM   #2
Member
 
Brand: DRV
Model: 39DBRS3
State: Arizona
Posts: 96
THOR #5464
I would think that at a couple years old it would be something you would need to call a repair man to fix. The only thing the factory can do is replace, and I doubt they will give you a new oven. Maybe you can strike a deal and buy one at their cost, which will be probably lower the the cost of repair.
__________________
Bobi, Dick and Ruby McKee is offline   Reply With Quote
Old 08-29-2017, 03:53 AM   #3
Senior Member
 
rynosback's Avatar
 
Brand: DRV
Model: 38 RSB3
State: South Dakota
Posts: 2,280
THOR #1658
Quote:
Originally Posted by Fulltimer50 View Post
I hope this is not a trend. The MW/Convection oven died. I think related to the door switch. Any experience with how warranty covers appliances? Would this be something the factory would take care of when I am there?
Thanks
Are you out of your 1 year warranty? If so, I'm sure that the factory can replace it for a cost.
__________________
2016 DRV38RSB3
2015 Ram 3500 Regular Cab DRW CTD Asian trans 410 rear
rynosback is offline   Reply With Quote
Old 08-29-2017, 11:06 AM   #4
Senior Member
 
Brand: DRV
Model: 41RSSB4
State: South Dakota
Posts: 313
THOR #5859
Still under warranty till Oct 19.
__________________
George
Kerrville, Tx
2015 Mobile Suites 41RSSB4
2011 F350 Dually 6.7 PSD
Fulltimer50 is offline   Reply With Quote
Old 08-31-2017, 12:48 PM   #5
Senior Member
 
Brand: DRV
Model: 41RSSB4
State: South Dakota
Posts: 313
THOR #5859
Live and learn.
Looks like DRV doesnt warranty the appliances. Was told to contact the maker of the MW. DRV can order a replacement if the cost of repair is to high for me.
__________________
George
Kerrville, Tx
2015 Mobile Suites 41RSSB4
2011 F350 Dually 6.7 PSD
Fulltimer50 is offline   Reply With Quote
Old 08-31-2017, 04:26 PM   #6
Senior Member
 
Brand: DRV
Model: 39TKSB3 "Modified"
State: South Dakota
Posts: 1,838
THOR #1661
They replaced my fireplace while at the factory doing 1 year warranty.

I would contact Whirlpool and have a tech fix it under warranty or replace.
__________________
Cummins12V98 is offline   Reply With Quote
Old 09-02-2017, 12:52 PM   #7
Senior Member
 
Brand: DRV
Model: 41RSSB4
State: South Dakota
Posts: 313
THOR #5859
I am looking for a Whirlpool repair place, but I am not hopeful I can find one and have the repair done before I leave for Howe. DRV's price for a replacement is about $300 more than Bestbuy's.
__________________
George
Kerrville, Tx
2015 Mobile Suites 41RSSB4
2011 F350 Dually 6.7 PSD
Fulltimer50 is offline   Reply With Quote
Old 09-03-2017, 02:48 AM   #8
Junior Member
 
Brand: DRV
Model: 41RSSB4
State: Texas
Posts: 29
THOR #1669
My MW died also, carried it to a repair place. Cost 250.00 for them to replace a 15.00 thermo sensor. Not sure that is what it is called. The MW has about 4 in it. Can be found if you down load the schematic from the internet. Mine was the one on the left side looking at the MW from the front. You must take the MW out, which is easy. Remove the screws from the cabinet above while holding the MW up. The front of the MW drops down and the rear hooks on a metal cleat across the back. Remove the cover and then remove the cover on inside. Sounds hard but is not. Mine went out again and I replace the sensor. Took about one hour. Should have taken pictures but did not. Now we make sure and turn the fan on if we are using the convection oven. Lots of heat in there and it must get out.
By the way 300.00 for a new MW is a very good price
We have what the called a 2014.5- 41rssb4. It was mid year when the went to flat top.
__________________
ontheroad is offline   Reply With Quote
Old 09-03-2017, 02:49 AM   #9
Junior Member
 
Brand: DRV
Model: 41RSSB4
State: Texas
Posts: 29
THOR #1669
Oh, misread you said 300.00 more that best buy.........
__________________
ontheroad is offline   Reply With Quote
Old 09-03-2017, 01:33 PM   #10
Senior Member
 
Brand: DRV
Model: 41RSSB4
State: South Dakota
Posts: 313
THOR #5859
Factory price: $816.00 Plus 7% tax. Not the best deal. The unit is under the warranty period so it should be covered.
__________________
George
Kerrville, Tx
2015 Mobile Suites 41RSSB4
2011 F350 Dually 6.7 PSD
Fulltimer50 is offline   Reply With Quote
Old 09-03-2017, 03:13 PM   #11
Senior Member
 
Mike in AZ's Avatar
 
Brand: Thor Motor Coach
Model: Challenger 37LX
State: Arizona
Posts: 506
THOR #7863
Our residential fridge isn't working, Thor gave me a number to call Whirlpool. Whirlpool sent a tech from a local appliance repair shop, who determined both fans are not working (they are both getting full power). He ordered replacements, will install when they're in.

I would expect you to have the same in your situation.
__________________
__________
Mike
USAF Veteran, Retired Security Professional
The only thing necessary for evil to prosper,
Is that good men do nothing.
Mike in AZ is offline   Reply With Quote
Old 09-03-2017, 04:24 PM   #12
Senior Member
 
bevedfelker's Avatar
 
Brand: Thor Motor Coach
Model: 2015 Vegas 24.1
State: Pennsylvania
Posts: 1,468
THOR #2601
The MW/Convection oven in my 2015 Vegas died while I was still under Thor warranty. Thor contacted HighPointe (the MW manufacturer) and HighPointe sent my dealer a new MW. The dealer replaced it with no cost to me.
__________________
Ed & Bev Felker
Retired USAF Col and retired Nurse
Traveling with Lily & Bella ('Teddy Bear' breed)
2015 Vegas 24.1 (E-350)
bevedfelker is offline   Reply With Quote
Reply

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off


» Featured Campgrounds

Reviews provided by

Disclaimer:

This website is not affiliated with or endorsed by Thor Industries or any of its affiliates. This is an independent, unofficial site.




All times are GMT. The time now is 08:13 AM.


Powered by vBulletin® Version 3.8.8
Copyright ©2000 - 2024, vBulletin Solutions, Inc.
Content Relevant URLs by vBSEO 3.6.0 PL2