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10-16-2020, 12:33 PM
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#1
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Senior Member
Brand: DRV
Model: 41RSSB4
State: South Dakota
Posts: 313
THOR #5859
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Rubber Roof Warranty
Any experience with the rubber roof warranty? The white on my 2015 41RSSB4 is coming off.
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George
Kerrville, Tx
2015 Mobile Suites 41RSSB4
2011 F350 Dually 6.7 PSD
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10-16-2020, 03:40 PM
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#2
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Senior Member
Brand: DRV
Model: 39TKSB3 "Modified"
State: South Dakota
Posts: 1,838
THOR #1661
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Question, do you keep it covered with a tarp?
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10-17-2020, 12:33 AM
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#3
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Senior Member
Brand: DRV
Model: 38 RSB3
State: South Dakota
Posts: 2,280
THOR #1658
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Quote:
Originally Posted by Fulltimer50
Any experience with the rubber roof warranty? The white on my 2015 41RSSB4 is coming off.
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So your roof is now black? I say this because I believe there is a black layer under the white one.
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2016 DRV38RSB3
2015 Ram 3500 Regular Cab DRW CTD Asian trans 410 rear
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10-17-2020, 12:19 PM
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#4
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Senior Member
Brand: DRV
Model: 41RSSB4
State: South Dakota
Posts: 313
THOR #5859
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Quote:
Originally Posted by Cummins12V98
Question, do you keep it covered with a tarp?
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No......
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George
Kerrville, Tx
2015 Mobile Suites 41RSSB4
2011 F350 Dually 6.7 PSD
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10-17-2020, 12:25 PM
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#5
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Senior Member
Brand: DRV
Model: 41RSSB4
State: South Dakota
Posts: 313
THOR #5859
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Quote:
Originally Posted by rynosback
So your roof is now black? I say this because I believe there is a black layer under the white one.
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It is turning black because the white layer is coming off. At first I though it was mold stain, but I read somewhere that it may be the white is coming off. So I looked closer. I know that I can coat the roof with a roof paint but if it is covered under warranty, I want to try that first. If I have to pay for the labor to have the roof replaced under warranty then I know what I need to do. I have a question in to DRV but we all know how that works. Although I did get a quick response from them about the slide repair cable.
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George
Kerrville, Tx
2015 Mobile Suites 41RSSB4
2011 F350 Dually 6.7 PSD
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10-17-2020, 08:20 PM
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#6
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Senior Member
Brand: DRV
Model: 38 RSB3
State: South Dakota
Posts: 2,280
THOR #1658
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Quote:
Originally Posted by Fulltimer50
It is turning black because the white layer is coming off. At first I though it was mold stain, but I read somewhere that it may be the white is coming off. So I looked closer. I know that I can coat the roof with a roof paint but if it is covered under warranty, I want to try that first. If I have to pay for the labor to have the roof replaced under warranty then I know what I need to do. I have a question in to DRV but we all know how that works. Although I did get a quick response from them about the slide repair cable.
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Is it getting hotter inside your rig? As black will absorbs the sun vs white reflecting it. I would think that they would say that it is still intact, so replacement is not necessary as it has not failed.
How bad is it? Pictures?
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2016 DRV38RSB3
2015 Ram 3500 Regular Cab DRW CTD Asian trans 410 rear
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10-18-2020, 11:46 AM
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#7
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Senior Member
Brand: DRV
Model: 41RSSB4
State: South Dakota
Posts: 313
THOR #5859
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On the road now for couple more days. Pics soon.
I really just want to know how the warranty works. Take it to a dealer? Contact DRV? Is labor covered?
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George
Kerrville, Tx
2015 Mobile Suites 41RSSB4
2011 F350 Dually 6.7 PSD
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10-18-2020, 01:21 PM
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#8
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Senior Member
Brand: Keystone
Model: Sprinter
State: Florida
Posts: 1,422
THOR #15553
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Quote:
Originally Posted by Cummins12V98
Question, do you keep it covered with a tarp?
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should not have to. People who 24/7 on the road can't.
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2011 Keystone Sprinter 323BHS. Retired Master Electrician. All Motor Homes are RV's. All RV's are not Motor Homes.
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10-18-2020, 01:23 PM
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#9
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Senior Member
Brand: Keystone
Model: Sprinter
State: Florida
Posts: 1,422
THOR #15553
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Quote:
Originally Posted by Fulltimer50
It is turning black because the white layer is coming off. At first I though it was mold stain, but I read somewhere that it may be the white is coming off. So I looked closer. I know that I can coat the roof with a roof paint but if it is covered under warranty, I want to try that first. If I have to pay for the labor to have the roof replaced under warranty then I know what I need to do. I have a question in to DRV but we all know how that works. Although I did get a quick response from them about the slide repair cable.
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If you paint it you will void the warranty. Warranty should be for 12 years. read your owners manual.
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2011 Keystone Sprinter 323BHS. Retired Master Electrician. All Motor Homes are RV's. All RV's are not Motor Homes.
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10-18-2020, 06:06 PM
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#10
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Senior Member
Brand: DRV
Model: 39TKSB3 "Modified"
State: South Dakota
Posts: 1,838
THOR #1661
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Quote:
Originally Posted by cavie
should not have to. People who 24/7 on the road can't.
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Never said he should have!
My question was more to say that the black spots can be the result of being tarped if he did so.
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10-18-2020, 07:00 PM
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#11
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Senior Member
Brand: Redwood
Model: 36FB
State: Arizona
Posts: 1,766
THOR #3610
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Quote:
Originally Posted by Fulltimer50
Any experience with the rubber roof warranty? The white on my 2015 41RSSB4 is coming off.
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Quote:
Originally Posted by cavie
If you paint it you will void the warranty. Warranty should be for 12 years. read your owners manual.
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The membrane, which sounds like the issue here, is covered for 12 years, but if the membrane is coming loose from the roof or wrinkled the roof warranty does not cover poor installation.
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Fulltimed 10+ years
Sold '13 Thor Redwood 36 FB
Traded '13 GMC Denali DRW D/A
Replacement undetermined
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10-18-2020, 08:55 PM
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#12
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Senior Member
Brand: DRV
Model: 41RSSB4
State: South Dakota
Posts: 313
THOR #5859
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Quote:
Originally Posted by Cummins12V98
Never said he should have!
My question was more to say that the black spots can be the result of being tarped if he did so.
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I got it.
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George
Kerrville, Tx
2015 Mobile Suites 41RSSB4
2011 F350 Dually 6.7 PSD
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10-19-2020, 02:48 PM
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#13
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Senior Member
Brand: DRV
Model: 39TKSB3 "Modified"
State: South Dakota
Posts: 1,838
THOR #1661
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Please give the manufacturer a call and report back!
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10-19-2020, 09:47 PM
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#14
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Senior Member
Brand: DRV
Model: 41RSSB4
State: South Dakota
Posts: 313
THOR #5859
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Should I assume the warranty is from the manufacture of the roof material and not DRV?
__________________
George
Kerrville, Tx
2015 Mobile Suites 41RSSB4
2011 F350 Dually 6.7 PSD
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10-20-2020, 12:36 AM
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#15
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Senior Member
Brand: DRV
Model: 38 RSB3
State: South Dakota
Posts: 2,280
THOR #1658
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Quote:
Originally Posted by Fulltimer50
Should I assume the warranty is from the manufacture of the roof material and not DRV?
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I would assume yes.
__________________
2016 DRV38RSB3
2015 Ram 3500 Regular Cab DRW CTD Asian trans 410 rear
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10-20-2020, 01:22 PM
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#16
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Senior Member
Brand: DRV
Model: 41RSSB4
State: South Dakota
Posts: 313
THOR #5859
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I can find no literature as to what manufacture made my EPDM roof membrane. Any ideas?
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George
Kerrville, Tx
2015 Mobile Suites 41RSSB4
2011 F350 Dually 6.7 PSD
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10-20-2020, 05:29 PM
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#17
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Senior Member
Brand: DRV
Model: 38 RSB3
State: South Dakota
Posts: 2,280
THOR #1658
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Quote:
Originally Posted by Fulltimer50
I can find no literature as to what manufacture made my EPDM roof membrane. Any ideas?
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You might need to contact DRV or even you dealer might know.
__________________
2016 DRV38RSB3
2015 Ram 3500 Regular Cab DRW CTD Asian trans 410 rear
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10-22-2020, 12:26 AM
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#18
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Senior Member
Brand: Thor Motor Coach
State: Florida
Posts: 141
THOR #15410
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We wash ours twice a year. Is it chalking? Ours will do that if I don't keep it clean.
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10-22-2020, 01:29 PM
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#19
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Senior Member
Brand: DRV
Model: 41RSSB4
State: South Dakota
Posts: 313
THOR #5859
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Quote:
Originally Posted by rynosback
You might need to contact DRV or even you dealer might know.
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I have a communique in to Kansas RV Center as the selling dealer. Will see what develops.
__________________
George
Kerrville, Tx
2015 Mobile Suites 41RSSB4
2011 F350 Dually 6.7 PSD
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10-22-2020, 03:11 PM
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#20
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Senior Member
Brand: DRV
Model: 38 RSB3
State: South Dakota
Posts: 2,280
THOR #1658
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Quote:
Originally Posted by Fulltimer50
I have a communique in to Kansas RV Center as the selling dealer. Will see what develops.
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Best of luck for a quick response.
__________________
2016 DRV38RSB3
2015 Ram 3500 Regular Cab DRW CTD Asian trans 410 rear
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