Originally Posted by iccnc2005
Itís a 2013 and both guys have no idea whatís going on
Best guess is the sensor in the tank is stuck. Inside the tank is a mechanical lever that senses the amount of liquid in the tank. If it gets stuck, you gauge will remain at whatever point it got stuck. Empty, half full, whatever. The bad news is the sensor mechanism also tells the inlet valve when it can receive additional liquid. My guess is the gauge is stuck in the Empty position, but the inlet sensor is not operating correctly, mostly likely because the other portion of the sensor is stuck.
To remedy, you must drain the tank. Remove the inlet valve, and on the back-end of that is the fill sensor(basically a floating arm to read the amount of liquid). I would not attempt a DIY unless you are comfortable working with propane. Any reputable propane dealer can fix this in about 30 minutes once the tank is empty. Also, many dealers can reclaim your propane so you are not wasting 50 gallons of fuel.