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Old 07-08-2018, 04:23 PM   #1
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THOR #12258
Door latch broke

Hello From Dan & Terri Musgrave in Kamiah Idaho, we have a 2015 Hurricane 34E, while camping at Glacier National Park, Terri became locked inside because the door latch broke. We had to crawl in the escape window to dismantle the latch assembly. I am wondering if anyone else has had this problem. I believe as an Emergency responder this is a real safety issue and should be addressed by Thor motor Coah.
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Old 07-08-2018, 04:40 PM   #2
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Model: Axis 24.1
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Well there is this discussion:
http://www.thorforums.com/forums/f8/...pped-8192.html
and this:
http://www.thorforums.com/forums/f17...ock-12524.html
and this:
http://www.thorforums.com/forums/f8/...ock-12486.html
and this:
http://www.thorforums.com/forums/f8/...atch-9635.html
and this:
http://www.thorforums.com/forums/f4/...tch-11831.html

Yes it is a frequently discussed item, and many people (myself included) swapped out the door latch preemptively.
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Old 07-08-2018, 05:32 PM   #3
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Sorry that you had to report a problem with your first post...

But Welcome Aboard anyway!
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Old 07-08-2018, 06:30 PM   #4
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Quote:
Originally Posted by Kamiahfirechief View Post
Hello From Dan & Terri Musgrave in Kamiah Idaho, we have a 2015 Hurricane 34E, while camping at Glacier National Park, Terri became locked inside because the door latch broke. We had to crawl in the escape window to dismantle the latch assembly. I am wondering if anyone else has had this problem. I believe as an Emergency responder this is a real safety issue and should be addressed by Thor motor Coah.
There should be cases open with the NTHSA, and, since you had the issue, you can file a complaint also. For us, since we didn't have the issue, and we didn't want to take a chance with having our pups locked inside with us on the outside, we went ahead and replaced the ZINC TRI-MARK locks with the STEEL TRI-MARK locks...

For 150.00, it seemed to be "cheap" insurance....


By the way, WELCOME to the FORUM! Lots of good people and GREAT advice and knowledge here
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Old 07-08-2018, 08:18 PM   #5
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Thank you, I appreciate your response
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Old 07-08-2018, 08:31 PM   #6
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We keep a tracfone in the motorhome just in case, after being locked in (in driveway).
We replaced the lock & filed a complaint.
This could be a very dangerous situation if there's a fire. Wasted time trying to get out the door.
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Old 07-08-2018, 08:40 PM   #7
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Mine was loose after a year and we could not shut it. Realigned everything and tighten all the loose screws. But that part gets a lot of use and if metal has a flaw or fatigues its going to break. Subsystem suppliers go to the lowest bidder.
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