Originally Posted by JLW
We have a 2018 Synergy. Seem to have conflicts between Thor and the dealer in Elkhart concerning the water valve.
We have a 4-position water valve on the driver's side. 12 noon indicates "NORMAL"; 3 o'clock is for winterizing; 6 o'clock indicates "CITY" and 3 o'clock indicates "TANK".
When running off of the tank (that is NOT connected to an outside water source) should the valve point to NORMAL or TANK? I think NORMAL and that TANK is for filling the tank.
In either case, we can't get the pump to stay on. 2 seconds after opening a faucet the pump turns off.
Thor wants me to take it to a dealer which is over an hour away. I am going to remove the pump, see if it is clogged since the rest of the coach has construction remnants all over it. If not clogged, I might try to purchase a replacement on-line rather than deal with the factory.
I'd appreciate any thoughts.
1). “City” Position – Connect a hose from a city pressure source to the inlet check
valve, turn the pump switch to off, and supply city pressure direct to the RV
2). “Tank” Position – Leave hose connected to the inlet check valve and position the
valve to “tank” to fill the holding tank. If the tank is full, water will be seen and
heard from the vent .
3). “Normal” Position – Dry Camping – Position the valve to “Normal” and turn on
the pump switch. The water will be drawn from the on-board fresh water tank
through the on-board pump.
4). “Sanitize / Winterize” Position- Attach a short length of hose to the water inlet
check valve and place inlet of hose into bucket with sanitizer or winterizer fluids.
Turn on the pump and the contents of the bucket will be drawn into the fresh
water tank by use of the on-board pump. Turn off the pump when the bucket is
emptied. For sanitizer it can be left in the tank and for winterizer it is then
pumped from the tank by moving the handle to the “normal” position and turning
the pump switch to on. With the water heater bypassed and drained, the
winteriing fluid is pumped to each on board fixture by simply opening each hot
and cold fixture until the winterizing (pink stuff) is visually seen. This will also
dispense some of the winterizer into the traps beneath the fixtures to winterize the