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Old 01-12-2020, 08:47 PM   #1
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State: Florida
Posts: 16
THOR #16328
Need help with FireFly reset

Hello: I need some quick assistance. Bottom line, after having issues with the Aquahot system only blowing warm air from the bathroom, I checked the FireFly NET interface panel and found a red wire disconnected from the plug with other wires. After disconnecting the plug and reinserting the red wire, I reconnected the plug. Now the NET Status LED light is blinking red-green. I now have no DC power and my Fire Fly controls are blank.
QUESTION: How do I regain DC power and reset the Fire Fly controls??
(Without DC power I have no lights, heat pumps, slides etc...and we are scheduled to leave tomorrow.)
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Old 01-12-2020, 10:12 PM   #2
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Brand: Thor Motor Coach
Model: ACE 27.1
State: Florida
Posts: 5,051
THOR #7035
Quote:
Originally Posted by ColonelH View Post
Hello: I need some quick assistance. Bottom line, after having issues with the Aquahot system only blowing warm air from the bathroom, I checked the FireFly NET interface panel and found a red wire disconnected from the plug with other wires. After disconnecting the plug and reinserting the red wire, I reconnected the plug. Now the NET Status LED light is blinking red-green. I now have no DC power and my Fire Fly controls are blank.
QUESTION: How do I regain DC power and reset the Fire Fly controls??
(Without DC power I have no lights, heat pumps, slides etc...and we are scheduled to leave tomorrow.)
They don't have a tech support number you can call?

Even Lippert has weekend emergency numbers. You leave a message with your problem and call back number and someone usually calls you back in an hour or so.

And no manual? Not even online?
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