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08-03-2024, 11:54 PM
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#1
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Junior Member
Brand: Thor Motor Coach
State: Michigan
Posts: 6
THOR #33336
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New
We bought a 2023 Coleman Thor 22EQF last fall. Our 5th RV, first driving. Generally very pleased. Especially enjoying the storage & drivability. Even the wife is getting used to driving it. 😉
Couple minor issues (Still can’t get the auto scan to find channels). Back to the dealer again. I see no cable from the TV to the booster. Not sure if it’s missing or it’s direct wired from the WinnGuard. Got a LOT more channels with our old crank up antennae. Anyone else having these issues?
Btw: we’re from southern Michigan about 15 miles north of the Ohio border.
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08-04-2024, 12:13 AM
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#2
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Site Team
Brand: Thor Motor Coach
Model: ACE 27.1
State: Florida
Posts: 15,743
THOR #7035
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Winegard is a company. What winegard product do you have?
If there is no COAX cable connected to the TV it will not receive any Over The Air (OTA) channels regardless of whether the antenna booster is turned on or not.
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Ted & Melinda
2016 ACE 27.1
2020 Chevy Colorado Z71 Trail Runner Toad
2024 Chevrolet Trax 2RS - Soon 2B BU TOAD
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08-04-2024, 12:36 AM
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#3
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Senior Member
Brand: Thor Motor Coach
Model: Miramar 37.1
State: California
Posts: 2,601
THOR #12698
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To get the On the Air TV channels you need to turn on the booster. There should be a wall switch panel with a very small button to turn it on. The button is hard to see since it is so small.
Paul
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08-04-2024, 12:53 AM
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#4
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Junior Member
Brand: Thor Motor Coach
State: Michigan
Posts: 6
THOR #33336
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There IS a coax to the TV but not to the booster.
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08-04-2024, 12:55 AM
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#5
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Junior Member
Brand: Thor Motor Coach
State: Michigan
Posts: 6
THOR #33336
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I have used the booster in the “on” position (green light on) and it still finds no channels on scan. This is our third camper with an antennae & never had this issue before.
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08-04-2024, 01:54 AM
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#6
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Site Team
Brand: Thor Motor Coach
Model: ACE 27.1
State: Florida
Posts: 15,743
THOR #7035
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Quote:
Originally Posted by TDKerr
There IS a coax to the TV but not to the booster.
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Did you take the booster wall plate off and verify no COAX cables to the booster?
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Ted & Melinda
2016 ACE 27.1
2020 Chevy Colorado Z71 Trail Runner Toad
2024 Chevrolet Trax 2RS - Soon 2B BU TOAD
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08-04-2024, 11:16 AM
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#7
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Junior Member
Brand: Thor Motor Coach
State: Michigan
Posts: 6
THOR #33336
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Coax
That will be my next thing to check. There is nothing external from the Tv to the plate (the way it was done on our previous two units) but it’s worth a shot to check. Thanks.
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08-04-2024, 05:58 PM
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#8
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Senior Member
Brand: Still Looking
Model: Sunstar 29VE Winnebago
State: Texas
Posts: 6,342
THOR #13058
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Have you tried connecting a simple antenna direct to the TV to ensure you get some signals? Some TVs have setting for OTA versus Digital...
If you do get signal with simple antenna direct to TV, can move that same simple antenna upstream to see where you have a disconnect?
We have King antenna permanent on roof, and a portable Omni King that we use permanent Antenna is blocked & have trouble with signals, they both work great, but we rarely ever use as we stream everything.
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2019 Sunstar 29ve; Toad Lincoln Navigator; RVi Brake 3, Tire Patrol & Command Center; Roadmaster Nighthawk Tow bar & Baseplate; Sumo Springs; Safe T Plus; Onan EC-30 AGS; 300ah Lithium; Orion XS; T-Mobile Internet; H/W Heater / Chassis Disconnect Switches; Southwire Surge Guard 44270 & 34951 w/Monitor 40301; Jet Flo Macerator; Alpine SPE500 Speakers; Visio M21D-H8R
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08-05-2024, 01:08 AM
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#9
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Junior Member
Brand: Thor Motor Coach
State: Michigan
Posts: 6
THOR #33336
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Removed booster plate. There are actually 3 coax fittings running in. So it’s beyond my skills. Back to the dealer.
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08-05-2024, 01:51 AM
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#10
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Senior Member
Brand: Thor Motor Coach
Model: ACE 30.1
State: North Carolina
Posts: 481
THOR #25260
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Perhaps try contacting Winegard directly? Many dealer service departments don't have the greatest reputation. If you can DIY you might get it fixed sooner & betterer...
https://winegard.com/support/
And a picture of the booster and what's behind the wall plate might be helpful to us.
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Eric
North Carolina
2015 ACE 30.1, 2017 RAV4, 1999 F250, 1991 Honda ST1100, 1984 Alfa Romeo Spider, 1981 Alfa Romeo GTV6, 1961 MGA
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08-05-2024, 03:37 AM
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#11
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Senior Member
Brand: Thor Motor Coach
Model: A.C.E. 27.2
State: Indiana
Posts: 1,962
THOR #14698
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I have to ask the obvious question since no one else asked. Did you set the TV to over the air prior to running the scan? Yeah, I know dumb question right  Our TV's default is cable so we have to change to OTA before we scan every time we have unhooked the RV from shore power.
The other issue we have is the Winegard Razor has to be almost dead nutz on aimed at the broadcast tower to get the digital signal. Otherwise, we get Nada.
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2018 ACE 27.2
Toad 2019 Jeep Cherokee Trailhawk
Roadmaster Falcon All Terrain Towbar
Roadmaster Invisibrake
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08-05-2024, 07:32 AM
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#12
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Senior Member
Brand: Still Looking
Model: Sunstar 29VE Winnebago
State: Texas
Posts: 6,342
THOR #13058
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Quote:
Originally Posted by MJC62
I have to ask the obvious question since no one else asked. Did you set the TV to over the air prior to running the scan? Yeah, I know dumb question right Our TV's default is cable so we have to change to OTA before we scan every time we have unhooked the RV from shore power.
The other issue we have is the Winegard Razor has to be almost dead nutz on aimed at the broadcast tower to get the digital signal. Otherwise, we get Nada. |
Post #8
Some TVs have setting for OTA versus Digital...
Additionally plugging an antenna direct to the TV.
__________________
2019 Sunstar 29ve; Toad Lincoln Navigator; RVi Brake 3, Tire Patrol & Command Center; Roadmaster Nighthawk Tow bar & Baseplate; Sumo Springs; Safe T Plus; Onan EC-30 AGS; 300ah Lithium; Orion XS; T-Mobile Internet; H/W Heater / Chassis Disconnect Switches; Southwire Surge Guard 44270 & 34951 w/Monitor 40301; Jet Flo Macerator; Alpine SPE500 Speakers; Visio M21D-H8R
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08-05-2024, 02:21 PM
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#13
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Junior Member
Brand: Thor Motor Coach
State: Michigan
Posts: 6
THOR #33336
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Yup
Quote:
Originally Posted by MJC62
I have to ask the obvious question since no one else asked. Did you set the TV to over the air prior to running the scan? Yeah, I know dumb question right Our TV's default is cable so we have to change to OTA before we scan every time we have unhooked the RV from shore power.
The other issue we have is the Winegard Razor has to be almost dead nutz on aimed at the broadcast tower to get the digital signal. Otherwise, we get Nada. |
That was the first thing I checked. This is our 3rd unit with an antennae, so I learned that on the first one. However this is the FIRST one that the leads are direct wired into the rear of the booster plate, which I discovered when I removed it to check. And the antennae is omni-directional, so there is no aiming in theory.
Still an unresolved issue apparently. Its under warranty so back to the dealer AGAIN.
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