Journey with Confidence RV GPS App RV Trip Planner RV LIFE Campground Reviews RV Maintenance Take a Speed Test Free 7 Day Trial ×
 

Go Back   Thor Forums > Thor Motorcoach & Motorhome > Class C and Super C Motorhomes
Click Here to Login
Reply
 
Thread Tools Display Modes
 
Old 07-30-2020, 12:41 PM   #1
Site Team
 
EA37TS's Avatar
 
Brand: Entegra
Model: Accolade 37TS
State: South Dakota
Posts: 8,726
THOR #1469
Accolade DEF Heater issue

My Accolade had a Malfunction Indicator Light (MIL) come on for about 200 miles and has not gone off. Based on the Freightliner and Cummins engine manuals the coach could be operated but should be checked at the end of the shift (trip). My Scan Gauge D error code is 4342 2 which indicates an issue with the DEF Heater lines.

Recently there has been some chatter with FCCC about possible line reversal on the DEF header causing DEF Heaters to burn out. Based on email traffic with FCCC they claim there are between 2 and 9 rigs (S2RV Chassis) that are at dealers with an issue. FCCC claims the issue surfaces within the first 7,000 miles and they are working with the dealers and Cummins to resolve any issues.

Last night I dropped my rig off at the local Freightliner dealer to be diagnosed and repaired prior to my trip to Middlebury. I should have the diagnosis sometime this morning.

On a side note there is a heck of difference here. Unlike the hassles of getting chassis service from Ford with appointments, finding truck service centers etc... this experience was pleasant. The dealer is 4 miles from my house and makes appointment for Saturday repair only. Monday thru Friday is no appointment service with hours being 8:00 AM to 10:00 PM. Arrive before 3:00 PM and there is a 95% chance the diagnosis will be completed before they close that day. Since I dropped off at 6:00 PM yesterday I should have my diagnosis by noon today. If parts in stock the repair should be completed before the end of the day.

More to follow.

__________________
Dave
US Army (Ret)
2020 Entegra Accolade 37TS
2019 Jeep Grand Cherokee Trailhawk (Toad)
FMCA - F432054
EA37TS is offline   Reply With Quote
Old 07-31-2020, 01:05 PM   #2
Site Team
 
EA37TS's Avatar
 
Brand: Entegra
Model: Accolade 37TS
State: South Dakota
Posts: 8,726
THOR #1469
Update

The service on my coach is complete and the issue with mine was a connector issue.

Email from FCCC about the repair.

"Working with the tech this morning and it looks like he found a connection issue. He has corrected that and the code went inactive. On the other S2RV's we have seen the run of issues on, they were built in 2017 and it was DEF heater lines crossed and they had different codes than what you have had."

While the coach was in the shop I asked them to perform state safety inspection so my invoice is 20.00 when I pick it up this afternoon.
__________________
Dave
US Army (Ret)
2020 Entegra Accolade 37TS
2019 Jeep Grand Cherokee Trailhawk (Toad)
FMCA - F432054
EA37TS is offline   Reply With Quote
Old 07-31-2020, 01:46 PM   #3
Senior Member
 
Judge's Avatar
 
Brand: Thor Motor Coach
Model: 2020 Magnitude SV34
State: Florida
Posts: 4,147
THOR #12751
Glad it was minor and also that it looks like they provided you with quality service and a solid explanation.

Now you can hit the road with peace of mind.
__________________
Judge is offline   Reply With Quote
Old 07-31-2020, 10:27 PM   #4
Site Team
 
EA37TS's Avatar
 
Brand: Entegra
Model: Accolade 37TS
State: South Dakota
Posts: 8,726
THOR #1469
Quote:
Originally Posted by Judge View Post
Glad it was minor and also that it looks like they provided you with quality service and a solid explanation.

Now you can hit the road with peace of mind.
Got it home and no MIL on the way. Excel truck group was a real good experience.

Now getting it ready for the trip to Middlebury, In to let Jayco do their thing with the slide, paint and a couple other issues.

I just noticed something, Malfunction Indicator Light (MIL); Mother In-Law (MIL). Think there was a connection in the mind of the Cummins folks?
__________________
Dave
US Army (Ret)
2020 Entegra Accolade 37TS
2019 Jeep Grand Cherokee Trailhawk (Toad)
FMCA - F432054
EA37TS is offline   Reply With Quote
Reply

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off


» Featured Campgrounds

Reviews provided by

Disclaimer:

This website is not affiliated with or endorsed by Thor Industries or any of its affiliates. This is an independent, unofficial site.




All times are GMT. The time now is 09:26 AM.


Powered by vBulletin® Version 3.8.8
Copyright ©2000 - 2024, vBulletin Solutions, Inc.
Content Relevant URLs by vBSEO 3.6.0 PL2