Quote:
Originally Posted by Dan9841
First I want to congratulate you on your new purchase. Second, could you list some of the things you found during the PDI? When I took delivery I only had a few minor trim issues but they were quickly resolved. Thx
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Hey Dan9841,
Sorry that it has taken me so long to respond. It's been a busy week.
We are very happy with this coach. Love the floor plan and the features. Most of the issues are cosmetic. I have already received a call from the Thor concierge to make sure I have all the contact information for them.
First let me say that my wife and I are trying to fix things that we can. My wife has been walking around the coach filling nail holes and fixing scratches to the woodwork. FWIW the minwax filler pencil and stain pen in red oak matches our dark woodwork perfectly.
Some of the things that I am asking CW to fix, I could fix, but I want them to try. Some of this list are things found during the PDI and some in the week that we have had the coach. We live about 20 to 25 miles from this CW, so it is not a huge issue to take the coach back to them. I live less than 5 miles from the CW that I usually use. I bought from the CW farther away because I have known the sales manager for many years and he has always done a good job taking care of us. I am returning to this CW for these repairs in deference to him. That being said the service manager and CW store manager at the closer CW are also old friends of mine and take very good care of me. I will go to the closer CW for everything else.
After all of that, here is the list.
The rear frame of the lower couch cushion is sagging at the back and appears to be bent.
A screw head is snapped off one of the ladder mounts and the other 3 are crooked. I fear that they might also snap off.
An unsecured wire bundle in the rear wheel well.
4 hook and wheel assemblies missing from front curtain.
Front edge of laminate top of bathroom counter very rough where it meets the counter edging.
Front fascia on bathroom cabinet not attached at one end.
Trim loose and bowed at rear interior of slide opening.
Missing screws in bedroom tv cabinet.
3 exterior storage compartment doors sagging.
Refrigerator light does not illuminate.
An exterior decal is damaged on an edge.
Fiber tape is bunched up on bottom of slide in one of the trenches.
Cabover bunk frame doesn't line up well with ceiling magnets.
Sharp staples? are poking up on top of 3 lambrequins under the fabric.
Drivers chair arms are at different levels when deployed.
A dash screw is not contacting anything behind the dash.
The bathroom door stop was either bent, cracked or very flimsy and bent over against the wall. It snapped off when I tried to straighten it. When I examined it I couldn't believe how thin the metal was. Since I didn't want it replaced with another one, I bought a nice solid brass stop with a much larger bumper and installed it. I pulled up the top panels on the bed platform and found only one screw was actually engaged with any of the frame underneath on one of the two panels. I vacuumed out the area underneath and reinstalled, with the screws actually engaging the frame underneath.
Mine only had screws down the center seam. Was yours like that? I will probably go back and add screws all the way around the panel.
Do I wish that Thor paid more attention to details and the assemblers were more careful inside of the coaches as they assemble them. Of course. Am I happy with the price I paid. Absolutely. I didn't expect perfect and I understand that Thor has to assemble these coaches fast enough to make a profit.
This list consists mostly of little cosmetic items and my dealer and Thor seem to be very interested in making me happy with fixing what I found.
All systems in the coach seem to be working well. We keep finding new features in the coach. And I would close with the fact that we both LOVE our coach.