First, you should pull the radio and make sure the sirius antenna is connected, last vehicle I had with Sirius it uses a special antenna not the regular antenna.... so it should be another connection.
Sirius requires line of site to the sky, when I had that on a truck every underpass it would cut out. So the antenna *should* be mounted on the top of the coach vs. top of the chassis. Search the net for 'sirius antenna' and you'll get an idea of what they look like.
You might want to contact Thor, perhaps they can give Camping World a push... brand new coach..everything should work!
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2020 Four Winds 23U.. ex rental unit
2014 Jeep Wrangler 2dr Manual Trans toad
2019 Beta 500-RRS, for when the going gets nasty
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