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Old 09-28-2016, 02:18 AM   #1
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Brand: Thor Motor Coach
Model: Vegas 25.2
State: Missouri
Posts: 1,005
THOR #4687
Anyone got a new contact at THOR since Tim Rhoades left?

I hated hearing that Tim Rhoades was no longer with THOR support. Does anyone have new contact information for someone else in that department?

Tim will definitely be missed.
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Old 09-28-2016, 03:57 AM   #2
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Brand: Thor Motor Coach
Model: Hurricane 27K
State: Nevada
Posts: 305
THOR #970
I talked to a guy named Brian a couple times, he seemed with it...

Quote:
Originally Posted by Mo_Mike View Post
I hated hearing that Tim Rhoades was no longer with THOR support. Does anyone have new contact information for someone else in that department?

Tim will definitely be missed.
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Old 09-28-2016, 05:37 AM   #3
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Brand: Thor Motor Coach
Model: 2015 Vegas 25.2
State: Oregon
Posts: 911
THOR #2271
Mark Stanley
Consumer Affairs Manager

He is a nice guy. Treat him well
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Old 09-28-2016, 02:33 PM   #4
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Brand: Thor Motor Coach
Model: Miramar 34.2
State: New York
Posts: 385
THOR #3584
I have spoken numerous times to Terry Baughman in the warranty department, very helpful. Tel # 1-877-855-2867 then press the buttons to get you to warranty.
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Old 09-28-2016, 08:09 PM   #5
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Brand: Thor Motor Coach
Model: FE22 (traded)
State: North Carolina
Posts: 28
THOR #4681
Well they sure won't answer any emails I'll tell you that!!!
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Old 10-19-2016, 03:07 PM   #6
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Brand: Thor Motor Coach
Model: Challenger 37TB
State: Pennsylvania
Posts: 410
THOR #4486
From my experience, its always best to follow up emails with a phone call especially if there is no response to the email. So far that has worked out okay for me.
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