Originally Posted by bevedfelker
I'm really surprised by this. Generally I put my awning in as soon as it starts raining.
I have left it out in some pretty heavy rains and never had any damage done to the arms. I do have my awning adjusted with a pretty good tilt to the rear front corner so no water ever pools on the awning.
Included is a picture showing how to adjust the tilt. Look at the arm going from the upper left to lower right in the picture. Just below where the hinge point is in the center of the arm you can see 6 holes, with the bottom hole having a silver circle. That circle is a round pin (like on folding table legs) you push in and slide the mechanism up and down to put the pin in any of the 6 holes. The rear awning rail also has the same series of 6 holes and round pin in the same spot on the rear rails. So maximum tilt to the rear front corner would have the pin in the rear rail lowest hole and the pin in the front rail in the highest hole. The awning can be retracted with the pins in any of thee holes.
That's why I think mine had a defect.
By the way, I received a funny answer from Carefree after asking if they could help with this defective part. They asked a few questions, asked me to identify the right part on their website, and then "Ok, if you would like to order, put it in your shopping cart and finish the transaction". Well, that's not exactly the help I was looking for! Anyway ...