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Old 04-21-2019, 11:55 AM   #1
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Brand: Thor Motor Coach
State: Florida
Posts: 30
THOR #10718
Awning problems

I have a 2017 Venetian A40 and have replaced the main awn twice and now having same problem with the 3rd one. The awning doesn't retract all of the way to secure it completely in the case. Most of the time thr 2 arms toward in the center get caught so they don't go into the channel. The other day one of the screws holding a channel connect plate fell out. The hole was stripped so a larger diameter screw was used. The 2nd awning was covered under factory warranty but the third was not even though I had it less than a year. Fortunately my extended warranty kicked in but I had to pay the deductable. I have been contact with Carefree and they offered to send me 3 new rubber bumpers since 2 of mine had fallen out. I am working with Carefree and a RV facility to see what can be done. Anyone else have similar issues?

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