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Old 09-28-2019, 12:04 AM   #1
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Brand: Thor Motor Coach
Model: Freedom Elite 28H
State: California
Posts: 79
THOR #3559
Axxera removal

I have read all the posts at http://www.thorforums.com/forums/f17...dio-13192.html and they were helpful. However, nobody has mentioned the faceplate -- how do you get that out without damaging it?

The Axxera AV614BH is completely dead and I am trying to figure out what is wrong with it before I have to toss it out in the field.

Any advice is very welcome. Thanks!
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Old 09-28-2019, 01:52 AM   #2
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Model: 2018 24.1 AXISSIXxSIX
State: Arizona
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THOR #13932
Without a picture I doubt many of us know what yours looks like or where it's located, but:


Mine doesn't have a faceplate, it has a surround.
It just pops out and will likely be of no use on your new install.
To remove the radio from the mount, if you don't have the tool, use a butter knife. Stick it in the side, along the top edge, and slide it down. It'll pop the clip.
Then do the other side..
Mines halfway out right now awaiting professional replacement on Monday.

You can see the little tabs on the surround bezel. Just a light pressure disengages.
You can see the half round clip on the frame that clips into the hald round indent on the radio. Just slide a butter knife in and it unlatches. Slide the radio out with the butter knives still in place.

Three minutes to find butter knives, 20 seconds to remove the radio.


Look up:
Eonon 10.1 inch android 9
On amazon

If yours is completely dead and you're low on funds, my good 2018 radio will be probably available for free. Pick up at the Grand Canyon or at Pechenga for the west coast meet-up.(Pechenga WI require a trade... Ice cream, a dog turd shaped like George Washington... Any trade.)
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Old 09-28-2019, 02:05 AM   #3
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Brand: Thor Motor Coach
Model: Freedom Elite 28H
State: California
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THOR #3559
Thank you for your prompt reply. I do not plan to replace the Axxera unless absolutely necessary so do not want to damage the bezel/faceplate. I will try again this weekend. Thanks again.
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Old 02-22-2020, 09:27 PM   #4
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Brand: Thor Motor Coach
Model: Freedom Elite 28H
State: California
Posts: 79
THOR #3559
Replacing Axxerra AV614B

I would like suggestions for replacing the Axxerra AB614B - something that fits in a 2015 Ford E-450 chassis my Freedom Elite 28H is on.



Thanks -- I need help!
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Old 02-27-2020, 02:52 AM   #5
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Model: hurricane 29m
State: Arkansas
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THOR #7095
Just curious, did you stick a pin in the reset button on the front?
Mine was completely dead with no power or even the blue light on power button. I found the little rest indent with a flashlight and used an ink pen to push it. Waalaa, back to normal. Just needed to re enter presets.
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Old 02-27-2020, 03:04 AM   #6
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Model: Freedom Elite 28H
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THOR #3559
Thanks. Yes, I tried the reset but I will try it again. I think it may be a loose connection at the back of the unit. When it "went out" it was on, then had blue horizontal lines then faded to black and stayed there. It probably needs to go.
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Old 02-27-2020, 03:17 AM   #7
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THOR #1469
On our Challenger we went through 3 Axxerra 614 radios in the first 13 months of ownership with all of them being replaced under warranty. Our issue was they kept going dead (power down) while driving down the road. Reach over hit the power button and they would come back on. The last one was still working when we traded in the coach.
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Old 02-27-2020, 01:36 PM   #8
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THOR #6333
Buy a set of plastic pry trim tools. Cost a couple of bucks. Extremely useful when working in the cab area. My Axxera came with several loose connections that became detached over time. Pulled the trim. Couple screws removed the unit (actually was missing 3 mounting screws that caused the thing to shake and rattle). Traced and pushed all the connections together snugly. Found some extra screws for the remount, snapped trim back on. Works like a charm ever since. I think most problems described result from a very poor original install. Total time 20-30 minutes. Difficulty.... fairly easy.
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Old 03-07-2020, 01:27 AM   #9
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Model: Chateau 24FS
State: New Mexico
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THOR #12181
If you are still looking for a stereo I HIGHLY recommend Crutchfield. You input your vehicle and their website tells you all the stereos that will fit. Along with adapters and wiring needed.They have the most awesome tech and sales support. Online support as well. I just replaced my junk axxera a week ago.
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Old 03-10-2020, 12:38 AM   #10
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Brand: Thor Motor Coach
Model: Freedom Elite 28H
State: California
Posts: 79
THOR #3559
Axxerra replacement

We ordered the Kenwood DDX6706S today and have scheduled a professional installation for next week. Not sure what we will do withe the Axxera -- does anyone need a boat anchor?
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