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Old 01-17-2016, 06:13 PM   #1
Senior Member
 
Brand: Keystone
Model: Cougar 30 RLS 5th wheel
State: Colorado
Posts: 287
THOR #2204
Electric stairs recall #15V-745

Just got a recall notice in the mail yesterday from THOR for the Lippert
electric stairs on my 2015 Thor Hurricane 34E.

Sent a email to my service writer at Camping World to see when parts
would be available and to get an appointment.
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Phil Saran
2019 Cougar 30 RLS 2012 Ram 3500 4x4
Colorado
I like to wander and I'm not lost!
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Old 01-19-2016, 06:44 PM   #2
Senior Member
 
Brand: Thor Motor Coach
Model: Windsport 27K
State: Florida
Posts: 220
THOR #2154
Hi Phil,

I got the same recall notice for my 2015 Windsport 27K. I also bought my rig new at Camping World. I was surprised (disappointed) when I called to make my service appointment. Was told I had to bring the RV in for them to see it first, before they can order the parts. That means I'll be making two trips to CW - one next week and then another after the parts come in.

I wonder, did you encounter the same situation? I was told by the CW support team on rv.net that this is standard procedure.

Tom
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