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Old 09-14-2021, 06:43 PM   #1
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Brand: Thor Motor Coach
Model: Windsport 32N
State: Arizona
Posts: 133
THOR #23246
Garmin 890 Factory Reset

Does anyone know how to do a factory reset on a Garmin RV890 GPS unit? Thanks.

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Old 09-15-2021, 10:41 PM   #2
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Brand: Thor Motor Coach
Model: Axis 25.3
State: Michigan
Posts: 202
THOR #20290
I don't know how to do that, but when I have had things I don't know how to update on my Garmin 770, I just call their customer support.

EVERY SINGLE TIME I have called, they have been totally FANTASTIC! Patient, know their product, and over the top good at walking me through the steps I need to take. All businesses should emulate their customer service model.

Give them a call. They will make your day. (Just this week gave me a few tips for "must see" sites as we will be going thru Kansas where they are based on our trip that starts tomorrow. How is that for extra kindness?)
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Old 09-15-2021, 11:30 PM   #3
Senior Member
 
Brand: Thor Motor Coach
Model: Windsport 32N
State: Arizona
Posts: 133
THOR #23246
Quote:
Originally Posted by RVwife View Post
I don't know how to do that, but when I have had things I don't know how to update on my Garmin 770, I just call their customer support.

EVERY SINGLE TIME I have called, they have been totally FANTASTIC! Patient, know their product, and over the top good at walking me through the steps I need to take. All businesses should emulate their customer service model.

Give them a call. They will make your day. (Just this week gave me a few tips for "must see" sites as we will be going thru Kansas where they are based on our trip that starts tomorrow. How is that for extra kindness?)
I figured it out. There is an option under Setting->Personal. I tried calling but was on hold for an hour and gave up. Chat was no help - just sent links to the manual.

My unit is not doing the Shape Route thing. It just says to Select a Valid Location no matter where I touch. I see others online have the same problem but no one with a fix. I thought maybe a hard reset might work, but it did not.
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