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Old 08-09-2016, 09:37 PM   #1
Brand: Thor Motor Coach
Model: Challenger 37LX
State: Texas
Posts: 66
THOR #1403
Hail Storm Damage

We have our insurance with Good Sam through National General Assurance Company. We got hit by the big hail storm in Colorado Springs on July 28 2016.

So many here did that repair appointments are really backed up. Camping World gave us an October 18th appointment and told us to just cover the hole in the roof where the shower skylight use to be.

Our insurance agent put us in touch with an alternate choice and also sent out an insurance adjuster who just made his report and took pictures of our damage last night.

Now we wait for that report to be received by the insurance company and sent to the RV repair shop they supplied for us over waiting for Camping World's October appointment.

It sounds like from our agent now someone or group of people at the insurance company will decide how much they will pay and then just send us a check.

The roof did take a beating from the large hail so the rubber roof is in bad need of repair. I assume there also has to be an inspection of the roof under the rubber to determine if there is any damage there so that yet has to be determined.

My question here is if anyone has ever had to deal with the insurance company for Hail Storm damage and how did it go?

Pops R
2015 Thor Challenger
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Old 08-09-2016, 11:24 PM   #2
Axis/Vegas Enthusiast
JamieGeek's Avatar
Brand: Thor Motor Coach
Model: Axis 24.1
State: Michigan
Posts: 9,180
THOR #1150
We haven't for rain or hail but we did for bullet damage but this was years ago.

Our new 5th wheel was in storage(haven't even camped with it yet) and when we pulled it out for our first trip of the year I noticed a very small hole in the roof. Upon further inspection I found a bullet inside the coach. I figure someone near the storage lot was celebrating New Years and fired almost straight up...

Our insurance covered it no questions asked. They replaced the entire rubber membrane for a small pea sized hole. Of course this wasn't an "act of god" so it may have been covered better than hail damage...

2014 Thor Axis 24.1
2018 Chevy Bolt
blog - https://spareelectrons.wordpress.com/
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Old 08-10-2016, 06:27 AM   #3
Junior Member
Brand: Still Looking
Model: Axis/Vegas
State: Colorado
Posts: 1
THOR #1506
Did the insurance adjuster not inspect and include the hail damage to the roof when they inspected the damage to the skylight? That was an awful storm!
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Old 08-11-2016, 03:49 PM   #4
Senior Member
Brand: Thor Motor Coach
Model: Challenger LX
State: Colorado
Posts: 122
THOR #3922
Hail damage

Pops, my Challenger LX was also hit by that storm. Lost a skylight, a vent cover was cracked, and the King Jack antenna took a beating. I still feel lucky, as some of the RVs in my storage lot really got torn up. Since I have a $1K deductible, I'm doing the repairs myself.
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