Journey with Confidence RV GPS App RV Trip Planner RV LIFE Campground Reviews RV Maintenance Take a Speed Test Free 7 Day Trial ×
 

Go Back   Thor Forums > Thor Community Forums > Thor Owners Community Discussions
Click Here to Login
Reply
 
Thread Tools Display Modes
 
Old 08-07-2020, 05:38 PM   #1
Junior Member
 
Brand: Thor Motor Coach
State: Texas
Posts: 17
THOR #16024
Thumbs down Lippert Products - Beware

On 16 June, ordered a Thomas Payne Heritage Series 72" Jackknife Sofa to replace the worn out recliners in our 2016 Hurricane 35c. We received absolutely no correspondence on the whereabouts of our order we paid for up front!
Ordered through Camping World. Called for the 5th time today and after the Camping World Customer Service person called Lippert Products we were informed they were "waiting on a part from China before they can build our furniture". ETA of 2 to 3 weeks out from today - 28 August ship date (which we will have to see to believe). Just a heads-up to the forum members here. Not a pleasant experience.

__________________
ksucat66 is offline   Reply With Quote
Old 08-07-2020, 05:46 PM   #2
I Think We're Lost!
 
Bob Denman's Avatar
 
Brand: Still Looking
Model: Tiffin Wayfarer 24 BW
State: New York
Posts: 22,195
THOR #8860
I hope you're aware of the fact that this entire Covid-19 pandemic has screwed up a lot of our abilities to order from overseas.
Cut everyone a bit of a break on this one: they could be telling you the absolute truth.

Good luck!

P.S. I've been waiting for two Months on a shipment from China, and almost three Months on another one from Germany.
__________________
"What: me worry?"
Good Sam Member 843599689
Current coach: Tiffin Wayfarer 24 BW
Bob Denman is offline   Reply With Quote
Old 08-07-2020, 05:50 PM   #3
Senior Member
 
ducksface's Avatar
 
Brand: Thor Motor Coach
Model: 2018 24.1 AXISSIXxSIX
State: Arizona
Posts: 6,760
THOR #13932
I sure wouldn't let a pandemic, the lowest shipping rates in the history of the whole world, record flooding in China taking out entire counties and a terse relationship with China suppliers IF they had a road not 5 feet under water, get in the way of disparaging a company awaiting parts.

Someone somewhere is mad about their late fertilizer delivery from Beirut.
__________________
Below is a link to most of my modifications either accomplished or pending.
https://www.thorforums.com/forums/f2...n-18996-3.html

Click on my pictures then click the pop-up for a full screen zoomable picture.
ducksface is offline   Reply With Quote
Old 08-07-2020, 06:22 PM   #4
I Think We're Lost!
 
Bob Denman's Avatar
 
Brand: Still Looking
Model: Tiffin Wayfarer 24 BW
State: New York
Posts: 22,195
THOR #8860
Quote:
Originally Posted by ducksface View Post
...Someone somewhere is mad about their late fertilizer delivery from Beirut.
That's probably being delivered via "airmail" right now...
__________________
"What: me worry?"
Good Sam Member 843599689
Current coach: Tiffin Wayfarer 24 BW
Bob Denman is offline   Reply With Quote
Old 08-07-2020, 06:25 PM   #5
Axis/Vegas Enthusiast
 
Brand: Thor Motor Coach
Model: Axis 24.4
State: Michigan
Posts: 9,837
THOR #1150
Also don't forget that Camping World probably didn't put your order through until after your 5th phone call and someone happened to be walking by and noticed it sitting on the floor--good thing they picked it up before the monthly cleaning person came through.

There are many many horror stories like yours (but about RV delivery instead of a simple couch) where people complained about Thor and it turned out to be Camping World.
__________________
2022 Thor Axis 24.4
2021 Mach-E
blog - https://spareelectrons.wordpress.com/
JamieGeek is offline   Reply With Quote
Old 08-07-2020, 06:27 PM   #6
Senior Member
 
ducksface's Avatar
 
Brand: Thor Motor Coach
Model: 2018 24.1 AXISSIXxSIX
State: Arizona
Posts: 6,760
THOR #13932
Quote:
Originally Posted by Bob Denman View Post
That's probably being delivered via "airmail" right now...
That's some funny sheeeit raht thar
__________________
Below is a link to most of my modifications either accomplished or pending.
https://www.thorforums.com/forums/f2...n-18996-3.html

Click on my pictures then click the pop-up for a full screen zoomable picture.
ducksface is offline   Reply With Quote
Old 08-07-2020, 06:29 PM   #7
Senior Member
 
ducksface's Avatar
 
Brand: Thor Motor Coach
Model: 2018 24.1 AXISSIXxSIX
State: Arizona
Posts: 6,760
THOR #13932
Quote:
Originally Posted by JamieGeek View Post
Also don't forget that Camping World probably didn't put your order through until after your 5th phone call and someone happened to be walking by and noticed it sitting on the floor--good thing they picked it up before the monthly cleaning person came through.

There are many many horror stories like yours (but about RV delivery instead of a simple couch) where people complained about Thor and it turned out to be Camping World.
Even the closed cw I brag about the service , they ordered on Wednesdays if the girl was in or if the new girl showed up or if... Or if...
__________________
Below is a link to most of my modifications either accomplished or pending.
https://www.thorforums.com/forums/f2...n-18996-3.html

Click on my pictures then click the pop-up for a full screen zoomable picture.
ducksface is offline   Reply With Quote
Old 08-07-2020, 06:58 PM   #8
I Think We're Lost!
 
Bob Denman's Avatar
 
Brand: Still Looking
Model: Tiffin Wayfarer 24 BW
State: New York
Posts: 22,195
THOR #8860
Quote:
Originally Posted by ducksface View Post
That's some funny sheeeit raht thar
After 10:00 PM... I work "blue"

https://www.thorforums.com/forums/at...1&d=1596826627
Attached Thumbnails
Click image for larger version

Name:	Here All Week.jpg
Views:	72
Size:	65.3 KB
ID:	25426  
__________________
"What: me worry?"
Good Sam Member 843599689
Current coach: Tiffin Wayfarer 24 BW
Bob Denman is offline   Reply With Quote
Old 08-07-2020, 09:42 PM   #9
Senior Member
 
Travelin' Texans's Avatar
 
Brand: Redwood
Model: 36FB
State: Arizona
Posts: 1,766
THOR #3610
You ordered from CW & cussing Lippert?
If I were CW & fumbled the order I'd blame someone else for the delay to get the complainer off my case.
This pandemic is throwing a kink in ordering all sorts of items, especially from overseas, or at least getting the blame.
__________________
Fulltimed 10+ years
Sold '13 Thor Redwood 36 FB
Traded '13 GMC Denali DRW D/A
Replacement undetermined
Travelin' Texans is offline   Reply With Quote
Reply

Tags
frustrated, lippert products, takes too long

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off


» Featured Campgrounds

Reviews provided by

Disclaimer:

This website is not affiliated with or endorsed by Thor Industries or any of its affiliates. This is an independent, unofficial site.




All times are GMT. The time now is 05:43 PM.


Powered by vBulletin® Version 3.8.8
Copyright ©2000 - 2024, vBulletin Solutions, Inc.
Content Relevant URLs by vBSEO 3.6.0 PL2