Jensen has manuals on their website, if you can't locate the one that came with your coach. There is an A button and a B button. A is inside, B is outside. Set the volume fairly high on the inside, then turn it off and try the outside.
On our 2016 Vegas, the rear radio reception was poor. I took the radio out and found the flimsy antenna (just a wire) all tied up. After I untied it and let it drop inside, the reception was better, but still not great. There has been some discussion on this forum about installing a better antenna.
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