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Old 03-06-2017, 02:56 PM   #1
Junior Member
 
Brand: Still Looking
State: Alabama
Posts: 12
THOR #6369
Runaround

Do you ever get the runaround when calling Thor? I have called Thor several times and sent to a CSR and either been put on hold and then I get disconnected or sent to voice mail and then gotten no return call. Very frustrating.
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Old 03-06-2017, 03:30 PM   #2
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Brand: Thor Motor Coach
Model: Hurricane 31s
State: Florida
Posts: 81
THOR #6288
I always get to talk to someone. Cynthia Garcia. Wondergul, helpful
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2016 Hurricane 31S
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Old 03-06-2017, 04:18 PM   #3
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Brand: Thor Motor Coach
Model: Miramar 35.2
State: Louisiana
Posts: 72
THOR #6291
I have always gotten to talk to someone as well. Very professional and helpful.
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Old 03-06-2017, 04:27 PM   #4
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Brand: Thor Motor Coach
Model: ACE 29.3 (2016)
State: Montana
Posts: 511
THOR #4032
I have always been handled in a professional and courteous way when calling Thor.
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Old 03-07-2017, 01:21 AM   #5
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Brand: Thor Motor Coach
Model: 26' Chateau Class C
State: Texas
Posts: 11
THOR #6437
Have only called once to get manuals for my rv and spoke to two people who were very helpful and friendly. Sorry you have had trouble connecting.
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Old 03-07-2017, 01:55 PM   #6
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Brand: Thor Motor Coach
Model: Axis 24.1
State: Florida
Posts: 611
THOR #4366
They have always been very courteous and helpful to me. Needed a drawing showing the roof stringers, by the time I got off the phone the email was waiting.
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