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Old 05-10-2019, 12:36 PM   #1
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Brand: Thor Motor Coach
Model: Quantum RW28
State: Florida
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THOR #15031
Wanted: SD card for avn82nav axxera radio

My rv did not come with the sd card (it was lost by the dealer) that has the nav software and maps on it. Rather that wait a month or so for the dealer to get me one, can someone with the same radio Zip everything on their sd card and send it to me so I can create my own maps card.

Thanks in advance,

Jeff & Zita

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Old 05-10-2019, 12:46 PM   #2
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Quote:
Originally Posted by jeffpiercemagic View Post
My rv did not come with the sd card (it was lost by the dealer) that has the nav software and maps on it. Rather that wait a month or so for the dealer to get me one, can someone with the same radio Zip everything on their sd card and send it to me so I can create my own maps card.

Thanks in advance,

Jeff & Zita

I would call Thor CS. Maybe they can overnight you what you need and charge back the dealer. The dealer can do this also if they care enough.
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Old 05-10-2019, 05:24 PM   #3
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THOR #15031
So Thor Customer Service just told me that the sd card is an option and it does not come with the radio. The dealer and the manufacturer say the opposite.

I'm scared of my decision to go with Thor.

Jeff
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Old 05-10-2019, 05:29 PM   #4
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If the Dealership will get it for you: I'd take that route.
They didn't say anything about charging you for it: did they?
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Old 05-10-2019, 06:40 PM   #5
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Originally Posted by Bob Denman View Post
If the Dealership will get it for you: I'd take that route.
They didn't say anything about charging you for it: did they?
I just re-read the email and Thor says :
"That card isn’t missing, it is an option. If you want to purchase it the part number is 0435632. Your dealer can order it for you." So yes Bob, there is a charge for it.

Jeff
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Old 05-10-2019, 06:59 PM   #6
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If the Dealership is also saying that it's an option: the question becomes, "How much do you want it?"
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Old 05-10-2019, 07:09 PM   #7
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Whether I want it or not is besides the point, I paid for it when I purchased the rv with the radio in it, so it should be with the rv.

Jeff
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Old 05-10-2019, 07:14 PM   #8
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As long as you and your Dealership agree that it was supposed to be there: your path is clear...
Good luck!
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Old 05-10-2019, 08:32 PM   #9
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Not sure why you need or want it. My radio has a 4G SD card but the thing is so hard to program and so inferior to my wife's phone it never gets used. It's virtually useless. I get tired having it tell me what the speed limit is when I cross 60 mph. I'm going to remove the SD card next trip and see if it disables the darn thing.
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Old 05-10-2019, 10:11 PM   #10
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Originally Posted by camperguy99 View Post
Not sure why you need or want it. My radio has a 4G SD card but the thing is so hard to program and so inferior to my wife's phone it never gets used. It's virtually useless. I get tired having it tell me what the speed limit is when I cross 60 mph. I'm going to remove the SD card next trip and see if it disables the darn thing.
it will only disable the navigation. i have a 8G card in mine and when removed it wont do the navigation but the radio and backup camera etc works.

the navigation is so bad i got a Garmin 770. thinking of reformatting the sd card and using it in a raspberry pi.
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Old 05-11-2019, 03:03 AM   #11
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Thanks guys, like I said, I paid dearly for it so I want it. If I use it thats a different story. LOL!

Jeff
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Old 05-11-2019, 01:31 PM   #12
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Originally Posted by jeffpiercemagic View Post
Thanks guys, like I said, I paid dearly for it so I want it. If I use it thats a different story. LOL!



Jeff


Jeff, I’m curious how much you paid for the navigation option. I know my radio has a navigation option but I would way rather use my phone or, even better, my RV Garmin. If it was me I’d ask my dealer to refund the price of the navigation since they didn’t provide it
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Old 05-11-2019, 05:28 PM   #13
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Originally Posted by Pete'sMH View Post
Jeff, I’m curious how much you paid for the navigation option. I know my radio has a navigation option but I would way rather use my phone or, even better, my RV Garmin. If it was me I’d ask my dealer to refund the price of the navigation since they didn’t provide it
Pete, since I paid for the RV, I paid for everything inside. This includes the avn82nav with built in navigation. So the radio should come with the sd card according to the radio manufacturer.

BTW I just extended my awning fully and there is no valiance. One more thing it should have come with.

Jeff
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Old 05-11-2019, 07:40 PM   #14
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Originally Posted by jeffpiercemagic View Post
Pete, since I paid for the RV, I paid for everything inside. This includes the avn82nav with built in navigation. So the radio should come with the sd card according to the radio manufacturer.



BTW I just extended my awning fully and there is no valiance. One more thing it should have come with.



Jeff


Oh. I hope the dealer agrees with you. There are lots of options or enhancements that are available but not necessarily included in the base price. Do you have the factory “window sticker”?

Don’t mean to ask the obvious, but often the awning valence sticks to the top of the awning from being wet. Did you look on the top side?
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Old 05-12-2019, 02:36 AM   #15
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THOR #15031
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Originally Posted by Pete'sMH View Post
Oh. I hope the dealer agrees with you. There are lots of options or enhancements that are available but not necessarily included in the base price. Do you have the factory “window sticker”?

Don’t mean to ask the obvious, but often the awning valence sticks to the top of the awning from being wet. Did you look on the top side?
LOL, thanks Pete, you saved me some embarrassment there!

Jeff
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Old 05-14-2019, 04:37 PM   #16
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THOR #15031
So I just got a pleasant surprise in the form of a email from Thor Motorcoach apologizing about the response I received about the SD card from my radio. It does come with the SD card and are not sure why I was told it was a purchase option, but that they would take care of it right away.

Jeff & Zita
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Old 05-14-2019, 07:30 PM   #17
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Quote:
Originally Posted by jeffpiercemagic View Post
So I just got a pleasant surprise in the form of a email from Thor Motorcoach apologizing about the response I received about the SD card from my radio. It does come with the SD card and are not sure why I was told it was a purchase option, but that they would take care of it right away.

Jeff & Zita
maybe they do read this form.
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Old 05-14-2019, 08:45 PM   #18
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maybe they do read this form.
Nice!
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Old 05-14-2019, 09:47 PM   #19
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Cool. Now let us know if it is better than your phone or a garmin
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Old 05-14-2019, 09:59 PM   #20
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Quote:
Originally Posted by jeffpiercemagic View Post
So I just got a pleasant surprise in the form of a email from Thor Motorcoach apologizing about the response I received about the SD card from my radio. It does come with the SD card and are not sure why I was told it was a purchase option, but that they would take care of it right away.

Jeff & Zita
I'm glad to hear that this all worked out in the best possible way for you!
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