Journey with Confidence RV GPS App RV Trip Planner RV LIFE Campground Reviews RV Maintenance Take a Speed Test Free 7 Day Trial ×
 

Go Back   Thor Forums > Thor Community Forums > Thor Owners Community Discussions
Click Here to Login
Reply
 
Thread Tools Display Modes
 
Old 06-26-2018, 02:32 PM   #1
FEZ
Member
 
Brand: Thor Motor Coach
Model: Miramar
State: Ohio
Posts: 51
THOR #7381
Warranty issues continue

Well the saga continues, after multiple conversations with Thor and trips to two different dealers and the factory last year I thought we had all the issues resolved...apparently not. Three weeks ago on our first voyage out this year, something got jarred while traveling and now my outdoor kitchen door started holding water again (it was replaced last fall for this same issue). So I contacted my Thor rep and was told it would be covered under warranty.

Since that one quick email exchange, I have not heard back from them. Two weekends ago we were camping and rolled opened the awning and half the LED lights were out. Took a picture of it and sent it to Thor and still have yet to hear from them. I have sent them two emails since then, not a word.

If you are considering purchasing a Thor product I would recommend that you don’t and consider another manufacturer. We had a Sunseeker 3170DS for five years prior to this, not one issue.

__________________
FEZ is offline   Reply With Quote
Old 06-28-2018, 01:37 PM   #2
FEZ
Member
 
Brand: Thor Motor Coach
Model: Miramar
State: Ohio
Posts: 51
THOR #7381
I gave up on waiting for an email and called them. Believe it or not I spoke with my rep at Thor and supposedly they are covering everything under warranty, fingers crossed! The comment I got from her today, “that’s all today, wow this was an easy one.” That’s telling of their issues, in my opinion.
__________________
FEZ is offline   Reply With Quote
Old 06-28-2018, 02:22 PM   #3
I Think We're Lost!
 
Bob Denman's Avatar
 
Brand: Still Looking
Model: Tiffin Wayfarer 24 BW
State: New York
Posts: 22,195
THOR #8860
I'm glad to hear that there seems to be some movement on these issues for you... I'm just sorry to hear that they exist.
__________________
"What: me worry?"
Good Sam Member 843599689
Current coach: Tiffin Wayfarer 24 BW
Bob Denman is offline   Reply With Quote
Reply

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off


» Featured Campgrounds

Reviews provided by

Disclaimer:

This website is not affiliated with or endorsed by Thor Industries or any of its affiliates. This is an independent, unofficial site.




All times are GMT. The time now is 07:58 AM.


Powered by vBulletin® Version 3.8.8
Copyright ©2000 - 2024, vBulletin Solutions, Inc.
Content Relevant URLs by vBSEO 3.6.0 PL2