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04-07-2021, 05:43 PM
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#1
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Junior Member
State: Arizona
Posts: 14
THOR #21864
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Diesel filling problems
Can't seem to put fuel in my new Magnitude except so slow it takes 30 minutes to fill.
Dealer says they can’t fix. Called Thor and was told it’s a Ford problem. Called Ford and they are not sure it’s their issue.
It was suggested to me that I extend the levelers to tilt the unit to one side which would allow fuel to flow up the pipe.
Heard it’s a common problem. Makes for some agitated truckers behind me when I’m at the pump for 30 minutes.
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04-07-2021, 08:01 PM
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#2
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Senior Member
Brand: Thor Motor Coach
State: Missouri
Posts: 2,326
THOR #6903
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Make sure the vent line is open and check to see if you can see any rise in the filler hose
I used to carry a block to tilt some of my F450-550's so they would fill better
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04-07-2021, 08:13 PM
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#3
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I Think We're Lost!
Brand: Still Looking
Model: Tiffin Wayfarer 24 BW
State: New York
Posts: 22,195
THOR #8860
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I agree: this sounds like a vent line issue...
Check it's routing.
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04-07-2021, 08:19 PM
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#4
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Site Team
Brand: Entegra
Model: Accolade 37TS
State: South Dakota
Posts: 8,767
THOR #1469
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Do a search in the thread. If I am not mistaken folks have reported a kinked fuel line between the filler and the tank on the Magnitudes and Omnis.
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Dave
US Army (Ret)
2020 Entegra Accolade 37TS
2019 Jeep Grand Cherokee Trailhawk (Toad)
FMCA - F432054
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04-07-2021, 08:20 PM
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#5
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Senior Member
Brand: Thor Motor Coach
Model: 2020 Magnitude SV34
State: Florida
Posts: 4,153
THOR #12751
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I have a 2020 Magnitude SV34. Unfortunately, you cannot use the high-flow diesel truck pumps.
The high-flow pumps are designed to dump into the wide-mouth tanks with no plumbing that you see on semi's or a heavy duty trucks that have the filler attached directly to the fuel tank through a straight pipe.
The Magnitude has fittings and hoses that have 45 - 90 degree bends in them to go from the filler to the actual fuel tank. As a result, the diesel starts to foam as it hits the obstructing bends in the plumbing and then backs up.... causing the pump to shut off. You have to barely crack the handle and let it pump slowly.... which defeats the purpose.
The front tank can sometimes take the faster flow better but the rear tank cannot.
I typically only fill up at Auto Diesel Pumps and then it is a non-issue. I tow a Jeep and sometimes a trailer with a Can-Am Spyder. I just pick and choose stations where the Auto Diesel Pump is easily accessible.
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04-07-2021, 09:32 PM
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#6
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Member
Brand: Thor Motor Coach
Model: Omni sv34
State: Minnesota
Posts: 71
THOR #20471
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CW worked with a bus repair place under warranty to attempt to fix that issue and the DEF fill issue.
The diesel rear tank is a design flaw and is not fixable.
I figured out by holding the fill nozzle upside down the fuel goes in just fine.
Give it a try.
Good luck
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04-08-2021, 04:33 PM
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#7
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Junior Member
State: Arizona
Posts: 14
THOR #21864
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What does it say when the simplest thing to engineer on a vehicle like a pipe that goes to a tank does not work. The concept that fluids don’t flow uphill is a basic one.
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04-08-2021, 04:43 PM
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#8
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Senior Member
Brand: Thor Motor Coach
Model: 2020 Magnitude SV34
State: Florida
Posts: 4,153
THOR #12751
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Quote:
Originally Posted by Uralman
What does it say when the simplest thing to engineer on a vehicle like a pipe that goes to a tank does not work. The concept that fluids don’t flow uphill is a basic one.
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It is not fluid flowing up hill.... it is having a design that can handle 30 gallons / minute.
The issue is where the tanks are located on the chassis versus where the fillers are located based on the design and layout of the coach.
I doubt anyone at Thor ever thought about people using pumps that put out 30 gallon / minute. You either need to be dispensing directly into the tank (like semi's do) or having a short and wide straight pipe or hose directly to the tank.
As I said, it worls just fine with an Auto Diesel Pump. Holding the nozzle upside is problematic at best in my experience.
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04-08-2021, 05:00 PM
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#9
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Junior Member
State: Arizona
Posts: 14
THOR #21864
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Mine works marginally better at an auto diesel pump. But I haven’t tried upside down. Still have to hold it while it trickles in.
Makes fueling up a huge hassle.
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04-08-2021, 05:03 PM
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#10
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Senior Member
Brand: Thor Motor Coach
Model: 2020 Magnitude SV34
State: Florida
Posts: 4,153
THOR #12751
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Quote:
Originally Posted by Uralman
Mine works marginally better at an auto diesel pump. But I haven’t tried upside down. Still have to hold it while it trickles in.
Makes fueling up a huge hassle.
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Then you have another issue. I would crawl under the coach and make sure there is not a kink or very tight bend in the hose as was posted earlier. A few people have had the issue where the hose was cut too long and then kinks where it needed to gently bend.
I have no issues at the fastest of Auto Diesel Pumps.
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04-08-2021, 05:18 PM
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#11
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I Think We're Lost!
Brand: Still Looking
Model: Tiffin Wayfarer 24 BW
State: New York
Posts: 22,195
THOR #8860
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Only a 26 gallon (or so....) tank here; but it always fills the way you would think that it should.
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"What: me worry?"
Good Sam Member 843599689
Current coach: Tiffin Wayfarer 24 BW
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04-08-2021, 10:43 PM
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#12
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Senior Member
Brand: Thor Motor Coach
Model: 35SF
State: Michigan
Posts: 110
THOR #18186
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On ours the front tank was terrible and the back tank would fill fine.
The front tank had to much hose that went up hill over the frame.
I cut 4 inches off the hose and re routed it and now fills fine.
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04-10-2021, 03:21 AM
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#13
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Senior Member
Brand: Thor Motor Coach
Model: XG 32 Omni
State: Missouri
Posts: 842
THOR #4243
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I have problems filling the front tank and while under the RV today changing the oil and filter on the generator I had a look at the filler hose. It goes down a rubber line to a metal pipe which runs up hill to a rubber hose that goes in the fuel tank. I'm going to re-route it up over a gusset on the frame instead of under it and shorten up some of the rubber hose. Should solve the issue.
Had to do the same thing with my DEF filler line the routing on it was terrible.
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04-14-2021, 05:17 PM
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#14
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Junior Member
State: Arizona
Posts: 14
THOR #21864
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I heard from Thor about this issue. Their only solution was to take it to another service center.
I would have preferred that they call the dealer and walk them through what is needed to make the repair.
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04-14-2021, 05:34 PM
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#15
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I Think We're Lost!
Brand: Still Looking
Model: Tiffin Wayfarer 24 BW
State: New York
Posts: 22,195
THOR #8860
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Since they told you that they couldn't fix it: I think that Thor's advice might just be your best bet...
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"What: me worry?"
Good Sam Member 843599689
Current coach: Tiffin Wayfarer 24 BW
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04-14-2021, 09:20 PM
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#16
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Senior Member
Brand: Thor Motor Coach
Model: Thor Magnitude XG32 4x4,
State: Utah
Posts: 192
THOR #19682
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Quote:
Originally Posted by Uralman
Can seem to put fuel in my new Magnitude except so slow it takes 30 minutes to fill.
Dealer says they can’t fix. Called Thor and was told it’s a Ford problem. Called Ford and they are not sure it’s their issue.
It was suggested to me that I extend the levelers to tilt the unit to one side which would allow fuel to flow up the pipe.
Heard it’s a common problem. Makes for some agitated truckers behind me when I’m at the pump for 30 minutes.
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First, is it the front or rear filler? If front read on.
I had a serious issue with filling the front tank. It would fill and then shut the hose off, over and over again. I got under the coach and inspected the fill line. (you don't need to lift it, there is plenty of room to crawl under). The fill line had a slight bend that made the filler oval at the bend. it didn't have a natural bend. I tried to relax it, put a clamp around it, but nothing would fix it, it was literally twisted in order to make the angle to the filler box. So I removed the line and went to NAPA Auto and got a more rigid filler hose and put it in. So here is the issue, the fuel door does not align with the tank, when they put it in they had to give it about a quarter to half turn in order to align with the box. So when I put the new hose in I could not put all the screws in the filler neck, where it attaches to the fuel box behind the door, and couldn't make it flush. So I left all but one of the screws out and the hose connection to the filler box slightly off on one side. I no longer have any issues it fills just fine. I didn't take this to the dealer because my selling dealer is 300 miles away. The local dealer is months out and it was a $20 fix.
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04-20-2021, 04:28 PM
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#17
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Senior Member
Brand: Thor Motor Coach
Model: Magnitude XG32
State: Alaska
Posts: 223
THOR #18758
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Quote:
Originally Posted by Judge
Then you have another issue. I would crawl under the coach and make sure there is not a kink or very tight bend in the hose as was posted earlier. A few people have had the issue where the hose was cut too long and then kinks where it needed to gently bend.
I have no issues at the fastest of Auto Diesel Pumps.
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When I removed my generator I discovered why there is this issue, at least on my rig. The back plate of the filler neck housing is at around a 50 degree angle and results in the filler neck pointing down below the tube leading to the tank (it is less pronounced on my aft tank). If they used a 21 degree back plate, it would line up perfectly. I plan on purchasing a 21 degree back plate once they come back into stock. I'll attach a picture later when I come back from storage.
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04-20-2021, 06:44 PM
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#18
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Senior Member
Brand: Thor Motor Coach
Model: Magnitude XG32
State: Alaska
Posts: 223
THOR #18758
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Quote:
Originally Posted by Gmthrust
When I removed my generator I discovered why there is this issue, at least on my rig. The back plate of the filler neck housing is at around a 50 degree angle and results in the filler neck pointing down below the tube leading to the tank (it is less pronounced on my aft tank). If they used a 21 degree back plate, it would line up perfectly. I plan on purchasing a 21 degree back plate once they come back into stock. I'll attach a picture later when I come back from storage.
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Here's the picture. You can buy the back plates or a new filler box if you are real enthusiastic and can match the outside paint, from fillernecksupply.com
If you had the ability to make a wedge to put on the back to straighten the filler tube, that's also another way to go.
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04-20-2021, 07:00 PM
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#19
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Junior Member
Brand: Thor Motor Coach
Model: 2021 Thor Omni BH35
State: Arizona
Posts: 11
THOR #20328
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Quote:
Originally Posted by Uralman
Can seem to put fuel in my new Magnitude except so slow it takes 30 minutes to fill.
Dealer says they can’t fix. Called Thor and was told it’s a Ford problem. Called Ford and they are not sure it’s their issue.
It was suggested to me that I extend the levelers to tilt the unit to one side which would allow fuel to flow up the pipe.
Heard it’s a common problem. Makes for some agitated truckers behind me when I’m at the pump for 30 minutes.
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Uralman,
I live in Arizona and had this issue with our BH35. it took even longer to fill the tanks. This is 100% a Ford issue and I had to be very stern with our dealer to have them fix ours. The vent tubes when they install the house sometimes have a low spot because they are routed on the bottom of the filler tube. Ford fixed this for me after a lot of complaining. You dealer should be aware of the issue.
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07-11-2021, 01:09 AM
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#20
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Junior Member
Brand: Thor Motor Coach
State: Maryland
Posts: 1
THOR #23851
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i found if you open both caps i have not had a problem but still not at full spead
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