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08-07-2022, 08:23 PM
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#1
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Junior Member
Brand: Thor Motor Coach
State: Texas
Posts: 8
THOR #7529
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No Water in RV
I am hooked up to city water yet no water will come out of any of the faucets in inside the RV. I have checked and the water is coming out of the city water spigot. I have a 2017 Thor Chateau and can not find the low point drain; I’m not sure if finding that is even relative to my issue. Two questions: 1-where is the low point drain located on a 2017 Chateau and 2- What else might be the reason for my issue? I appreciate any help.
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08-07-2022, 08:59 PM
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#2
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Senior Member
Brand: Thor Motor Coach
Model: Tuscany 42GX
State: Missouri
Posts: 1,158
THOR #9178
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Check your water valve positions
You must be set to pull water from your fresh water tank
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08-07-2022, 09:19 PM
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#3
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Junior Member
Brand: Thor Motor Coach
State: Texas
Posts: 8
THOR #7529
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I can pull water from my fresh water tank. I filled up fresh water tank and am using it because when hooked Up to the city water no water will flow from faucets. I should add that I have been using city water hookups with no problems until Friday when I disconnected water to take motor home in for the tires to be checked.
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08-07-2022, 09:57 PM
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#4
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Senior Member
Brand: Thor Motor Coach
Model: Tuscany 42GX
State: Missouri
Posts: 1,158
THOR #9178
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Many RV'S require you to change valve positions going from tank to city or the inverse
Check the panel and the valve positions versus the labels
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08-07-2022, 10:03 PM
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#5
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Senior Member
Brand: Thor Motor Coach
Model: 2015 Vegas 24.1
State: Pennsylvania
Posts: 1,468
THOR #2601
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Look inside the city water connection. Be sure there is a washer with the screen like in the picture. That screen pushes down an internal valve to allow the water from the hose to fill the RV lines. If that screen isn't there it won't push down the internal valve and no water will flow from the hose into the RV lines. The reason that valve is there is to shutoff the city water connection so that cold water doesn't shoot out the fitting when you use the water pump and water from the fresh water tank.
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Ed & Bev Felker
Retired USAF Col and retired Nurse
Traveling with Lily & Bella ('Teddy Bear' breed)
2015 Vegas 24.1 (E-350)
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08-07-2022, 10:04 PM
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#6
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Senior Member
Brand: Thor Motor Coach
Model: 2015 Vegas 24.1
State: Pennsylvania
Posts: 1,468
THOR #2601
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Here's the picture.
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Ed & Bev Felker
Retired USAF Col and retired Nurse
Traveling with Lily & Bella ('Teddy Bear' breed)
2015 Vegas 24.1 (E-350)
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08-07-2022, 10:06 PM
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#7
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Site Team
Brand: Thor Motor Coach
Model: ACE 27.1
State: Florida
Posts: 14,379
THOR #7035
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Quote:
Originally Posted by rvnovice
I can pull water from my fresh water tank. I filled up fresh water tank and am using it because when hooked Up to the city water no water will flow from faucets. I should add that I have been using city water hookups with no problems until Friday when I disconnected water to take motor home in for the tires to be checked.
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So city water was working fine until a tire service check and now, without any winterizing valve manipulation that you are aware of, no water flows when connected to city water.
Water system works fine when using the pump and onboard tank.
The only thing left is the integrated check valve in the city water connection. It's there to prevent the water pump from shooting water out of that connection. Remove the screen an inspect it closely and without the water pump on and the system depressurized try manipulating the valve:
EDIT:
I see Ed posted while I was composing.
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Ted & Melinda
2016 ACE 27.1
2016 Chevy Sonic Toad - Selling
2020 Chevy Colorado Z71 Trail Runner Toad
2024 Chevrolet Trax 2RS - Soon 2B TOAD
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08-07-2022, 10:38 PM
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#8
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Senior Member
Brand: Thor Motor Coach
Model: 2015 Vegas 24.1
State: Pennsylvania
Posts: 1,468
THOR #2601
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In that picture above in post 7 the screen is facing out. It need to be the other way, facing in so that it pushed the valve while the hose fitting is tightened.
__________________
Ed & Bev Felker
Retired USAF Col and retired Nurse
Traveling with Lily & Bella ('Teddy Bear' breed)
2015 Vegas 24.1 (E-350)
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08-07-2022, 10:50 PM
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#9
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Site Team
Brand: Thor Motor Coach
Model: ACE 27.1
State: Florida
Posts: 14,379
THOR #7035
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Quote:
Originally Posted by bevedfelker
In that picture above in post 7 the screen is facing out. It need to be the other way, facing in so that it pushed the valve while the hose fitting is tightened.
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Sorry Ed, no. Water pressure is what opens the valve. Cone shaped strainers always have the cone facing the water source. here is a picture of my inlet I just took. The strainer would not even fit in if I tried to turn it around:
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Ted & Melinda
2016 ACE 27.1
2016 Chevy Sonic Toad - Selling
2020 Chevy Colorado Z71 Trail Runner Toad
2024 Chevrolet Trax 2RS - Soon 2B TOAD
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08-08-2022, 01:24 AM
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#10
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Senior Member
Brand: Thor Motor Coach
Model: 2011 FW Hurricane 33T
State: England
Posts: 1,296
THOR #16471
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Quote:
Originally Posted by lwmcguir
Check your water valve positions
You must be set to pull water from your fresh water tank
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I will think they have no valves. At the start of you can see the "City Connection" later they show the other side of unit which shows the tank fill... all manual.
So I go with bevedfelker & 16ACE27 that it is the check valve in the city connection, unless it has some other silly check valve elsewhere.
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08-08-2022, 03:24 AM
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#11
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Senior Member
Brand: Still Looking
Model: Sunstar 29VE Winnebago
State: Texas
Posts: 5,647
THOR #13058
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I agree on all account on the check valve.
There is subtle distinction between City Connection and Fresh Water Inlet. The latter although may have different names is controlled by valves that divert city water to fill a fresh water tank or provide pressurized supply to fresh water line behind the pump.
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2019 Sunstar 29ve; Toad Lincoln Navigator; RVi Brake 3 & Command Center; Roadmaster Nighthawk Tow bar & Baseplate; Sumo Springs; Safe T Plus; Onan EC-30 AGS; Vmax 250ah AGM; T-Mobile Internet; H/W Heater / Chassis Disconnect Switches; Southwire Surge Guard 44270 & 34951 w/Monitor 40301; Jet Flo Macerator; Alpine SPE500 Speakers; Visio M21D-H8R
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08-08-2022, 11:00 AM
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#12
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Senior Member
Brand: Thor Motor Coach
Model: Freedom Traveller A27
State: North Carolina
Posts: 2,447
THOR #17765
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Hope RVNovice comes back to share fix!
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08-08-2022, 06:41 PM
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#13
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Member
Brand: Thor Motor Coach
State: Louisiana
Posts: 81
THOR #26495
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Quote:
Originally Posted by rvnovice
I am hooked up to city water yet no water will come out of any of the faucets in inside the RV. I have checked and the water is coming out of the city water spigot. I have a 2017 Thor Chateau and can not find the low point drain; I’m not sure if finding that is even relative to my issue. Two questions: 1-where is the low point drain located on a 2017 Chateau and 2- What else might be the reason for my issue? I appreciate any help.
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Make sure your diverter valve is set for using city water vs fresh tank. Or you could possibly have a faulty check valve at the city water fitting.
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08-08-2022, 10:29 PM
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#14
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Junior Member
Brand: Thor Motor Coach
State: Texas
Posts: 8
THOR #7529
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Thanks for all the possibilities to check. I replaced the city connection valve and now have city water coming into the RV.
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08-08-2022, 10:39 PM
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#15
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Senior Member
Brand: Thor Motor Coach
Model: 2011 FW Hurricane 33T
State: England
Posts: 1,296
THOR #16471
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.
Good job!
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08-08-2022, 11:03 PM
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#16
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Senior Member
Brand: Still Looking
Model: Sunstar 29VE Winnebago
State: Texas
Posts: 5,647
THOR #13058
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Quote:
Originally Posted by rvnovice
Thanks for all the possibilities to check. I replaced the city connection valve and now have city water coming into the RV.
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They must have really torqued those tires way too tight
__________________
2019 Sunstar 29ve; Toad Lincoln Navigator; RVi Brake 3 & Command Center; Roadmaster Nighthawk Tow bar & Baseplate; Sumo Springs; Safe T Plus; Onan EC-30 AGS; Vmax 250ah AGM; T-Mobile Internet; H/W Heater / Chassis Disconnect Switches; Southwire Surge Guard 44270 & 34951 w/Monitor 40301; Jet Flo Macerator; Alpine SPE500 Speakers; Visio M21D-H8R
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08-08-2022, 11:37 PM
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#17
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Senior Member
Brand: Thor Motor Coach
Model: Freedom Traveller A27
State: North Carolina
Posts: 2,447
THOR #17765
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Quote:
Originally Posted by rvnovice
Thanks for all the possibilities to check. I replaced the city connection valve and now have city water coming into the RV.
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Thanks for letting us know the fix!
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08-08-2022, 11:38 PM
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#18
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Senior Member
Brand: Thor Motor Coach
Model: Freedom Traveller A27
State: North Carolina
Posts: 2,447
THOR #17765
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Quote:
Originally Posted by dkoldman
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Hmmm. You enjoying a beverage or 2?
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08-13-2022, 08:32 PM
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#19
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Member
Brand: Thor Motor Coach
Model: Hurricane 31D
State: Georgia
Posts: 77
THOR #16633
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City water not working
Quote:
Originally Posted by 16ACE27
Sorry Ed, no. Water pressure is what opens the valve. Cone shaped strainers always have the cone facing the water source. here is a picture of my inlet I just took. The strainer would not even fit in if I tried to turn it around:
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It sounds one of the tire maintenance folks might have changed a valve position
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08-13-2022, 10:01 PM
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#20
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Site Team
Brand: Entegra
Model: Accolade 37TS
State: South Dakota
Posts: 8,778
THOR #1469
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Quote:
Originally Posted by cruzin101
It sounds one of the tire maintenance folks might have changed a valve position
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Tire maintenance folks didn’t do anything. Those strainers fall out and are often installed backwards when they are put back in.
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