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Old 09-13-2022, 12:02 AM   #1
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Brand: Thor Motor Coach
State: Wisconsin
Posts: 222
THOR #27874
Tellaro - Truma Combi extra wire?

After kneeling on the center bed cushion, and tearing out the bracket screws, I had a bit of repair / re-engineering to do.

I started with the drivers side bed, removed the top. No surprise, wiring mess, and an un-connected wire.

Looks like its for the Truma Combi, the manual shows two phone plug style outlets, both labeled the same (control/diagnostics). Most video/pic's I've seen only have one connected. Mine, works, so I'm guessing its fine.

Anyone venture a guess why it's there? Does it need to be connected?

And of course, the fan cover is missing and the wiring cover was just sitting on top of the Truma.


Ron
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Ron and Kitchy with Scottie our tri-color Sheltie
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Old 09-26-2022, 08:00 PM   #2
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THOR #27874
So, this might be a clue...

I noticed that the Truma Combi is iNet enabled. But I don't see the iNet box anywhere.

Guessing this is where they forgot or intentionally did not connect/install the iNet box.

Apparently, there is a really cool app to control the Combi, can even cell phone enable it.

3 questions:
Does your Combi Control box have iNet enabled logo
Do you have an iNet box - if so where is it
Is it hooked up to the Truma on the RJ style connector
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Old 09-27-2022, 11:45 AM   #3
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Brand: Thor Motor Coach
Model: 2022 Sanctuary
State: Florida
Posts: 390
THOR #26179
Whats the Label look like & where would I see it ? Control panel or the Unit itself ? Maybe your unit is not set up for it even though it's labeled. Now you're going to make me look , but might have to wait for Ian to vacate Florida . If I get time today I will look up the Manual , but I have to batten down the yard this morning , not sure how the day will turn out .
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Old 09-28-2022, 12:56 AM   #4
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THOR #27874
It was driving me nuts, so I called Truma. I described what I have (logo on the control), wire not connected to the furnace/water heater unit to the nice lady on the support desk.

I asked her what the wire might be for, she said, that's where the iNet box would plug in...hmmm. I asked if since I had the iNet enabled control, was there supposed to be an iNet box in the kit. She said, yes, you should have an iNet box.

I posted this info on the Thor Tellaro FB page. The admin of the page, replied back with iNet hasn't been approved in the US. I asked where he got that information, and he sent a screen shot of Truma's website. A number of people, disagreed, and said they have iNet boxes in Coachman's and some people bought then online.

I read a bit about them, the iNet box looks like it has a GSM sim slot. That's probably why it's not US approved...dunno. However, the device works with bluetooth, good enough for me. I'd rather use an app vs. the stupid twiddle knob on the control with an LCD display from 1980.

I don't know what's true at this point. I'm planning calling Truma again, ask same question...see if I get same answer; might have to call 3 times to break the tie.

Ron
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Old 09-28-2022, 01:12 AM   #5
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THOR #27874
Oh yeah, Thor came through in a huge way.

The support people ordered the fan cover that was missing.

I know they went completely out of their way to order the part and send it directly to me. They normally and almost insisted to send it to a dealer, but they understood the issue (dealer is 6hours away) and sent it anyway.

I'm impressed with their service, having heard otherwise. I had a great experience. Unexpected but great.

The unexpected part, the box arrived today it was huge. I expected an envelope as the part is about 6x6x1. They ended up ordering/sending me every plastic part on the Truma unit. I have not only the fan cover I needed, but 15 other very large to smaller plastic parts. I'm planning on sending them back, I don't think these parts wear out over time.


Ron
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Old 09-28-2022, 07:22 AM   #6
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Good to hear .
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Old 09-28-2022, 10:46 PM   #7
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Talked to Truma again today...

The lady I originally spoke with was wrong, iNet not available in North America.

The service guy I talked to explained the situation in detail. They are working on developing an iNet box for NA, but that's been going on for years

I understand that one could order the iNEt box from the UK, it will work but only via BlueTooth...

Ron
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Old 10-04-2022, 01:35 PM   #8
MCP
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Brand: Thor Motor Coach
Model: Tellaro 20k
State: Arizona
Posts: 107
THOR #27962
Quote:
Originally Posted by RonRM View Post
Talked to Truma again today...

The lady I originally spoke with was wrong, iNet not available in North America.

The service guy I talked to explained the situation in detail. They are working on developing an iNet box for NA, but that's been going on for years

I understand that one could order the iNEt box from the UK, it will work but only via BlueTooth...

Ron

Just saw “somewhere” on the net that the iNet box is no longer available from Truma. Not sure if that’s official but Truma has a fairly new box called iNet X panel that replaces the CP+ and does not use the box. I believe it is discussed on Truma.net.
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Old 10-04-2022, 03:04 PM   #9
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Brand: Thor Motor Coach
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THOR #27962
Quote:
Originally Posted by MCP View Post
Just saw “somewhere” on the net that the iNet box is no longer available from Truma. Not sure if that’s official but Truma has a fairly new box called iNet X panel that replaces the CP+ and does not use the box. I believe it is discussed on Truma.net.
Correction: Search for it on Truma.com not Truma.net.
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Old 10-04-2022, 11:52 PM   #10
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THOR #27874
I saw that too...I think it even has a color display, not that its a big deal.

A BT or wifi connection and app would be very handy, not necessary, just nice to have.

ron
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