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Old 10-16-2020, 07:13 PM   #1
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THOR #20911
Whirlpool Refrigerator Not Working

We have a 2020 Palazzo and have never used the refrigerator. We plugged in to shore power and have lights and fan running in the refrigerator, but it does not get cold. Both rooftop ACís worked fine, so I donít think itís a power issue. Any ideas? We called Thor and were told to call Whirlpool. They wonít pick up. Ugh.

On a side note, our never used Whirlpool washing machine randomly turns itself on. We had to turn off the breaker to prevent it from starting.
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Old 10-16-2020, 09:43 PM   #2
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THOR #1469
Some residential refrigerators have the ability to turn off the compressor. Have you checked this on yours? On mine the control panel lists the two buttons that must be held for 3 seconds to turn it on or off. Ours is a Whirlpool side by side.
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Old 10-16-2020, 10:21 PM   #3
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Do you mean a control panel on the refrigerator? The only thing it has is an off knob that you turn for temperature control. I left the RV for the night but will be back tomorrow to clean it. I will see if I can find some other switch I may be missing. I sure appreciate your input. I hope itís a simple remedy.
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Old 10-17-2020, 12:33 AM   #4
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Originally Posted by MELLEN View Post
We have a 2020 Palazzo and have never used the refrigerator. We plugged in to shore power and have lights and fan running in the refrigerator, but it does not get cold. Both rooftop ACís worked fine, so I donít think itís a power issue. Any ideas? We called Thor and were told to call Whirlpool. They wonít pick up. Ugh.

On a side note, our never used Whirlpool washing machine randomly turns itself on. We had to turn off the breaker to prevent it from starting.
The fridge is on the inverter circuit. Make sure the inverter is on and the circuit breaker for the inverter transfer relay is also not tripped. It is in power center and it should be labeled inverter.
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Old 10-17-2020, 01:42 AM   #5
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Thank you!! I will check the inverter and circuit tomorrow.
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Old 10-17-2020, 12:51 PM   #6
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Originally Posted by MELLEN View Post
Do you mean a control panel on the refrigerator? The only thing it has is an off knob that you turn for temperature control. I left the RV for the night but will be back tomorrow to clean it. I will see if I can find some other switch I may be missing. I sure appreciate your input. I hope itís a simple remedy.
Our 2016 French Door Whirlpool Fridge has a button you push to power off

apparently you have quite a different model
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Old 10-17-2020, 02:15 PM   #7
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Originally Posted by MELLEN View Post
Do you mean a control panel on the refrigerator? The only thing it has is an off knob that you turn for temperature control. I left the RV for the night but will be back tomorrow to clean it. I will see if I can find some other switch I may be missing. I sure appreciate your input. I hope itís a simple remedy.
Our side by side has a control panel over the water and ice dispenser. Press and hold the lock and measured fill buttons for three seconds turns the fridge off and on.
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Old 10-17-2020, 04:30 PM   #8
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Quote:
Originally Posted by MELLEN View Post
...and have lights and fan running in the refrigerator, but it does not get cold...
if the light comes on, you have power, but I know of no 'fan' in the fridge. If it does not eventually get cold, it's a compressor issue, as the shore power is certainly passing thru to the fridge to power the interior light. Even without shore power, the Inverter will use the batteries to power the fridge, IF you have the inverter ON, and there is battery power.
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